Computed by comparing each dated snapshot with the one before it. Share moves smaller than 1pp are treated as noise and left out — the same threshold that suppresses trend arrows on the ranking.
Sep 8, 2026vs Sep 7, 2026
No change above the noise floor.
Sep 7, 2026vs Sep 6, 2026
- ▲ INAda entered the top 10 (#11 → #10)
- ▼ OUTManyChat left the top 10 (#10 → #11)
- ▲Chatbase moved #6 → #3
- ▼Intercom moved #2 → #4
- ▼Lyro moved #4 → #6
- ▼Tidio AI moved #7 → #9
- ▲Zendesk moved #3 → #2
- ▲Fin moved #8 → #7
- ▲Gorgias moved #9 → #8
- ▲Ada moved #11 → #10
- ▼ManyChat moved #10 → #11
- ▲Chatbase +6.3pp (30.6% → 36.9%)
- ▲Shopify +3pp (32.7% → 35.7%)
- ▲Ada +2.9pp (24.5% → 27.4%)
- ▲Fin +2.4pp (28.6% → 31%)
- ▼Tidio AI -1.2pp (28.6% → 27.4%)
- ▼Intercom -1pp (36.7% → 35.7%)
Sep 6, 2026vs Sep 5, 2026
- ▲ INFin entered the top 10 (#11 → #8)
- ▼ OUTVoiceflow left the top 10 (#8 → #12)
- ▼Voiceflow moved #8 → #12
- ▲Fin moved #11 → #8
- ▲Lyro moved #6 → #4
- ▼Tidio AI moved #5 → #7
- ▲Intercom moved #3 → #2
- ▼Zendesk moved #2 → #3
- ▼Shopify moved #4 → #5
- ▲Chatbase moved #7 → #6
- ▼Voiceflow -6.2pp (28.6% → 22.4%)
- ▲Lyro +4.1pp (28.6% → 32.7%)
- ▲Fin +3.6pp (25% → 28.6%)
- ▼Shopify -3pp (35.7% → 32.7%)
- ▼ManyChat -2.1pp (28.6% → 26.5%)
- ▲Botpress +2pp (42.9% → 44.9%)
- ▲Chatbase +2pp (28.6% → 30.6%)
- ▲Intercom +1pp (35.7% → 36.7%)
- ▲Zendesk +1pp (35.7% → 36.7%)
Sep 5, 2026vs Sep 4, 2026
No change above the noise floor.
Sep 4, 2026vs Sep 3, 2026
No change above the noise floor.
Sep 3, 2026vs Sep 2, 2026
No change above the noise floor.
Sep 2, 2026vs Sep 1, 2026
No change above the noise floor.
Sep 1, 2026vs Aug 31, 2026
No change above the noise floor.
Aug 31, 2026vs Aug 30, 2026
No change above the noise floor.
Aug 30, 2026vs Aug 29, 2026
No change above the noise floor.
Aug 29, 2026vs Aug 28, 2026
No change above the noise floor.
Aug 28, 2026vs Aug 27, 2026
No change above the noise floor.
Aug 27, 2026vs Aug 26, 2026
No change above the noise floor.
Aug 26, 2026vs Aug 25, 2026
No change above the noise floor.
Aug 25, 2026vs Aug 24, 2026
Methodology change: extraction rules 4-7 → 7 between these dates. Differences below may reflect the rule change rather than a change in what AI recommends — see the methodology changelog.
- ▲ INManyChat entered the top 10 (#11 → #10)
- ▼ OUTFin left the top 10 (#9 → #11)
- ▲Lyro moved #8 → #6
- ▼Fin moved #9 → #11
- ▼Chatbase moved #6 → #7
- ▼Voiceflow moved #7 → #8
- ▲Gorgias moved #10 → #9
- ▲ManyChat moved #11 → #10
- ▼Tidio AI -5.7pp (34.3% → 28.6%)
- ▼Chatbase -5.7pp (34.3% → 28.6%)
- ▼Voiceflow -5.7pp (34.3% → 28.6%)
- ▲ManyChat +5.7pp (22.9% → 28.6%)
- ▼Fin -3.6pp (28.6% → 25%)
- ▲Gorgias +2.9pp (25.7% → 28.6%)
- ▼Botpress -2.8pp (45.7% → 42.9%)
- ▼Lyro -2.8pp (31.4% → 28.6%)
- ▼Zendesk -1.4pp (37.1% → 35.7%)
- ▼Intercom -1.4pp (37.1% → 35.7%)
- ▼Shopify -1.4pp (37.1% → 35.7%)
Aug 24, 2026vs Aug 23, 2026
No change above the noise floor.
Aug 23, 2026vs Aug 22, 2026
- ▲ INShopify entered the top 10 (#11 → #4)
- ▼ OUTManyChat left the top 10 (#8 → #11)
- ▲Shopify moved #11 → #4
- ▼Tidio AI moved #2 → #5
- ▼ManyChat moved #8 → #11
- ▲Zendesk moved #4 → #2
- ▼Fin moved #7 → #9
- ▼Chatbase moved #5 → #6
- ▼Voiceflow moved #6 → #7
- ▲Lyro moved #9 → #8
- ▲Shopify +10.6pp (26.5% → 37.1%)
- ▼Tidio AI -6.5pp (40.8% → 34.3%)
- ▼ManyChat -5.7pp (28.6% → 22.9%)
- ▲Voiceflow +3.7pp (30.6% → 34.3%)
- ▼Botpress -3.3pp (49% → 45.7%)
- ▲Lyro +2.8pp (28.6% → 31.4%)
- ▲Zendesk +2.4pp (34.7% → 37.1%)
- ▼Fin -2pp (30.6% → 28.6%)
- ▲Chatbase +1.6pp (32.7% → 34.3%)
Aug 22, 2026vs Aug 21, 2026
- ▲Voiceflow moved #8 → #6
- ▲Intercom moved #4 → #3
- ▼Zendesk moved #3 → #4
- ▼Fin moved #6 → #7
- ▼ManyChat moved #7 → #8
- ▲Lyro moved #10 → #9
- ▼Gorgias moved #9 → #10
- ▼ManyChat -3.5pp (32.1% → 28.6%)
- ▼Gorgias -2.1pp (28.6% → 26.5%)
- ▼Fin -1.5pp (32.1% → 30.6%)
- ▼Chatbase -1.2pp (33.9% → 32.7%)
- ▼Botpress -1pp (50% → 49%)
- ▲Intercom +1pp (35.7% → 36.7%)
- ▼Zendesk -1pp (35.7% → 34.7%)
Aug 21, 2026vs Aug 20, 2026
- ▲ManyChat moved #8 → #7
- ▼Voiceflow moved #7 → #8
- ▼Tidio AI -3.3pp (44.4% → 41.1%)
- ▼Gorgias -1.6pp (30.2% → 28.6%)
- ▼Lyro -1.6pp (30.2% → 28.6%)
- ▼Voiceflow -1.3pp (31.7% → 30.4%)
- ▼Chatbase -1pp (34.9% → 33.9%)
Aug 20, 2026vs Aug 19, 2026
No change above the noise floor.
Aug 19, 2026vs Aug 18, 2026
- ▲Voiceflow moved #9 → #7
- ▲Zendesk moved #4 → #3
- ▼Intercom moved #3 → #4
- ▼ManyChat moved #7 → #8
- ▼Gorgias moved #8 → #9
- ▼Intercom -3.8pp (40.3% → 36.5%)
- ▼Tidio AI -3.7pp (48.1% → 44.4%)
- ▼Fin -3.4pp (35.1% → 31.7%)
- ▼Zendesk -2.5pp (39% → 36.5%)
- ▼ManyChat -2.1pp (33.8% → 31.7%)
- ▲Voiceflow +1.8pp (29.9% → 31.7%)
- ▼Chatbase -1.5pp (36.4% → 34.9%)
- ▼Botpress -1.4pp (50.6% → 49.2%)
- ▼Gorgias -1pp (31.2% → 30.2%)
Aug 18, 2026vs Aug 17, 2026
- ▲Chatbase moved #6 → #5
- ▼Fin moved #5 → #6
- ▲ManyChat moved #8 → #7
- ▼Gorgias moved #7 → #8
- ▲ManyChat +2.4pp (31.4% → 33.8%)
- ▼Botpress -2.3pp (52.9% → 50.6%)
- ▼Fin -2pp (37.1% → 35.1%)
- ▲Voiceflow +1.3pp (28.6% → 29.9%)
- ▲Lyro +1.3pp (28.6% → 29.9%)
- ▼Intercom -1.1pp (41.4% → 40.3%)
- ▼Zendesk -1pp (40% → 39%)
Aug 17, 2026vs Aug 16, 2026
Methodology change: extraction rules 4 → 4-7 between these dates. Differences below may reflect the rule change rather than a change in what AI recommends — see the methodology changelog.
- ▲Botpress moved #2 → #1
- ▼Tidio AI moved #1 → #2
- ▲Gorgias moved #8 → #7
- ▼ManyChat moved #7 → #8
- ▼Tidio AI -10.6pp (59.2% → 48.6%)
- ▼ManyChat -5.3pp (36.7% → 31.4%)
- ▼Fin -3.7pp (40.8% → 37.1%)
- ▼Chatbase -3.7pp (40.8% → 37.1%)
- ▼Botpress -2.2pp (55.1% → 52.9%)
- ▼Voiceflow -2pp (30.6% → 28.6%)
- ▼Lyro -2pp (30.6% → 28.6%)
- ▼Intercom -1.5pp (42.9% → 41.4%)
- ▼Gorgias -1.3pp (32.7% → 31.4%)
Aug 16, 2026vs Aug 15, 2026
No change above the noise floor.
Aug 15, 2026vs Aug 14, 2026
No change above the noise floor.