AI Index / Screen share and cobrowsing tools / History

Screen share and cobrowsing tools — AI Recommendation History

What AI assistants recommended for screen share and cobrowsing tools, date by date. Every ranking we publish is frozen the day it publishes, so this is a record of what was said — not a re-computation of what today's data would say about the past.

Record: 26 dated snapshots · Aug 14, 2026 – Sep 8, 2026

Answer archive Methodology Data studies JSON

What changed

Computed by comparing each dated snapshot with the one before it. Share moves smaller than 1pp are treated as noise and left out — the same threshold that suppresses trend arrows on the ranking.

Sep 8, 2026vs Sep 7, 2026

No change above the noise floor.

Sep 7, 2026vs Sep 6, 2026

No change above the noise floor.

Sep 6, 2026vs Sep 5, 2026

No change above the noise floor.

Sep 5, 2026vs Sep 4, 2026

No change above the noise floor.

Sep 4, 2026vs Sep 3, 2026

No change above the noise floor.

Sep 3, 2026vs Sep 2, 2026

No change above the noise floor.

Sep 2, 2026vs Sep 1, 2026

No change above the noise floor.

Sep 1, 2026vs Aug 31, 2026

No change above the noise floor.

Aug 31, 2026vs Aug 30, 2026

Methodology change: extraction rules 4-7 → 7 between these dates. Differences below may reflect the rule change rather than a change in what AI recommends — see the methodology changelog.

▼Surfly moved #4 → #6
▲Microsoft moved #5 → #4
▲Fullview moved #6 → #5
▲Zoho moved #8 → #7
▼CoBrowsing by Surfly moved #7 → #8
▼Surfly -5.5pp (33.3% → 27.8%)
▲Zoom +3.7pp (33.3% → 37%)
▲Upscope +3.7pp (33.3% → 37%)
▲Microsoft +3.2pp (28.3% → 31.5%)
▲Fullview +3.2pp (28.3% → 31.5%)
▲Zoho +2.8pp (25% → 27.8%)
▲Google Meet +2.4pp (21.7% → 24.1%)
▲Salesforce +2.1pp (18.3% → 20.4%)

Aug 30, 2026vs Aug 29, 2026

▲ INSalesforce entered the top 10 (#12 → #10)
▼ OUTZendesk left the top 10 (#10 → #12)
▲CoBrowsing by Surfly moved #9 → #7
▲Salesforce moved #12 → #10
▼Zendesk moved #10 → #12
▲Upscope moved #4 → #3
▼Surfly moved #3 → #4
▼Zoho moved #7 → #8
▼Google Meet moved #8 → #9
▼Zoho -3.8pp (28.8% → 25%)
▲CoBrowsing by Surfly +2.3pp (22.7% → 25%)
▼Salesforce -1.4pp (19.7% → 18.3%)
▼Zendesk -1.4pp (19.7% → 18.3%)
▼cobrowse.io -1.1pp (39.4% → 38.3%)
▼Google Meet -1pp (22.7% → 21.7%)

Aug 29, 2026vs Aug 28, 2026

No change above the noise floor.

Aug 28, 2026vs Aug 27, 2026

No change above the noise floor.

Aug 27, 2026vs Aug 26, 2026

No change above the noise floor.

Aug 26, 2026vs Aug 25, 2026

▲ INGoogle Meet entered the top 10 (#11 → #8)
▼ OUTIntercom left the top 10 (#10 → #11)
▲Google Meet moved #11 → #8
▲Upscope moved #6 → #4
▲Microsoft moved #7 → #5
▼Fullview moved #4 → #6
▼Zoho moved #5 → #7
▲Zoom moved #3 → #2
▼Surfly moved #2 → #3
▼CoBrowsing by Surfly moved #8 → #9
▼Zendesk moved #9 → #10
▼Intercom moved #10 → #11
▼Fullview -4.5pp (33.3% → 28.8%)
▼Zoho -4.5pp (33.3% → 28.8%)
▼Surfly -4.2pp (37.5% → 33.3%)
▲Upscope +2.7pp (30.6% → 33.3%)
▼Zendesk -2.5pp (22.2% → 19.7%)
▼Intercom -2.5pp (22.2% → 19.7%)
▼cobrowse.io -2.3pp (41.7% → 39.4%)
▲Google Meet +1.9pp (20.8% → 22.7%)
▲Microsoft +1pp (27.8% → 28.8%)

Aug 25, 2026vs Aug 24, 2026

▲cobrowse.io moved #2 → #1
▼Surfly moved #1 → #2
▲Microsoft moved #8 → #7
▼CoBrowsing by Surfly moved #7 → #8
▲Microsoft +7pp (20.8% → 27.8%)
▼Surfly -6.3pp (43.8% → 37.5%)
▲CoBrowsing by Surfly +2.8pp (20.8% → 23.6%)
▲cobrowse.io +2.1pp (39.6% → 41.7%)
▲Zoom +2pp (31.3% → 33.3%)
▲Fullview +2pp (31.3% → 33.3%)
▲Zoho +2pp (31.3% → 33.3%)
▲Upscope +1.4pp (29.2% → 30.6%)
▲Zendesk +1.4pp (20.8% → 22.2%)
▲Intercom +1.4pp (20.8% → 22.2%)

Aug 24, 2026vs Aug 23, 2026

No change above the noise floor.

Aug 23, 2026vs Aug 22, 2026

▲Zoom moved #5 → #3
▼Fullview moved #3 → #4
▼Zoho moved #4 → #5
▲CoBrowsing by Surfly moved #8 → #7
▼Microsoft moved #7 → #8
▼Fullview -4.4pp (35.7% → 31.3%)
▼cobrowse.io -3.3pp (42.9% → 39.6%)
▲Upscope +3pp (26.2% → 29.2%)
▼Microsoft -3pp (23.8% → 20.8%)
▼Zoho -2pp (33.3% → 31.3%)
▼Surfly -1.4pp (45.2% → 43.8%)

Aug 22, 2026vs Aug 21, 2026

Methodology change: extraction rules 4 → 4-7 between these dates. Differences below may reflect the rule change rather than a change in what AI recommends — see the methodology changelog.

▲ INMicrosoft entered the top 10 (#11 → #7)
▲ INCoBrowsing by Surfly entered the top 10 (#16 → #8)
▼ OUTZoho Assist left the top 10 (#6 → #13)
▼ OUTScreenleap left the top 10 (#10 → #12)
▲CoBrowsing by Surfly moved #16 → #8
▼Zoho Assist moved #6 → #13
▲Fullview moved #7 → #3
▲Microsoft moved #11 → #7
▼Zoho moved #2 → #4
▼Upscope moved #4 → #6
▼Screenleap moved #10 → #12
▲cobrowse.io moved #3 → #2
▼Zendesk moved #8 → #9
▼Intercom moved #9 → #10
▼Surfly -11.9pp (57.1% → 45.2%)
▲Fullview +11.9pp (23.8% → 35.7%)
▼Zoho -9.6pp (42.9% → 33.3%)
▲Zoom +7.2pp (23.8% → 31%)
▲CoBrowsing by Surfly +7.1pp (14.3% → 21.4%)
▼Zoho Assist -7.1pp (23.8% → 16.7%)
▲cobrowse.io +4.8pp (38.1% → 42.9%)
▲Microsoft +4.8pp (19% → 23.8%)
▼Screenleap -2.3pp (19% → 16.7%)

Aug 21, 2026vs Aug 20, 2026

No change above the noise floor.

Aug 20, 2026vs Aug 19, 2026

No change above the noise floor.

Aug 19, 2026vs Aug 18, 2026

No change above the noise floor.

Aug 18, 2026vs Aug 17, 2026

No change above the noise floor.

Aug 17, 2026vs Aug 16, 2026

No change above the noise floor.

Aug 16, 2026vs Aug 15, 2026

No change above the noise floor.

Aug 15, 2026vs Aug 14, 2026

No change above the noise floor.

The ranking, date by date

Top 10 on each archived date, exactly as published. Cite a date and it stays true: snapshots are append-only, and a correction appends a new revision rather than overwriting the original.

Sep 8, 202654 sampled answers · window 2026-08-11 – 2026-09-08 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 7, 202654 sampled answers · window 2026-08-10 – 2026-09-07 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 6, 202654 sampled answers · window 2026-08-09 – 2026-09-06 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 5, 202654 sampled answers · window 2026-08-08 – 2026-09-05 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 4, 202654 sampled answers · window 2026-08-07 – 2026-09-04 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 3, 202654 sampled answers · window 2026-08-06 – 2026-09-03 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 2, 202654 sampled answers · window 2026-08-05 – 2026-09-02 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Sep 1, 202654 sampled answers · window 2026-08-04 – 2026-09-01 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Aug 31, 202654 sampled answers · window 2026-08-03 – 2026-08-31 · rules v7

#1cobrowse.io38.9%
#2Zoom37%
#3Upscope37%
#4Microsoft31.5%
#5Fullview31.5%
#6Surfly27.8%
#7Zoho27.8%
#8CoBrowsing by Surfly25.9%
#9Google Meet24.1%
#10Salesforce20.4%

Aug 30, 202660 sampled answers · window 2026-08-02 – 2026-08-30 · rules v4-7

#1cobrowse.io38.3%
#2Zoom33.3%
#3Upscope33.3%
#4Surfly33.3%
#5Microsoft28.3%
#6Fullview28.3%
#7CoBrowsing by Surfly25%
#8Zoho25%
#9Google Meet21.7%
#10Salesforce18.3%

Aug 29, 202666 sampled answers · window 2026-08-01 – 2026-08-29 · rules v4-7

#1cobrowse.io39.4%
#2Zoom33.3%
#3Surfly33.3%
#4Upscope33.3%
#5Microsoft28.8%
#6Fullview28.8%
#7Zoho28.8%
#8Google Meet22.7%
#9CoBrowsing by Surfly22.7%
#10Zendesk19.7%

Aug 28, 202666 sampled answers · window 2026-07-31 – 2026-08-28 · rules v4-7

#1cobrowse.io39.4%
#2Zoom33.3%
#3Surfly33.3%
#4Upscope33.3%
#5Microsoft28.8%
#6Fullview28.8%
#7Zoho28.8%
#8Google Meet22.7%
#9CoBrowsing by Surfly22.7%
#10Zendesk19.7%

Aug 27, 202666 sampled answers · window 2026-07-30 – 2026-08-27 · rules v4-7

#1cobrowse.io39.4%
#2Zoom33.3%
#3Surfly33.3%
#4Upscope33.3%
#5Microsoft28.8%
#6Fullview28.8%
#7Zoho28.8%
#8Google Meet22.7%
#9CoBrowsing by Surfly22.7%
#10Zendesk19.7%

Aug 26, 202666 sampled answers · window 2026-07-29 – 2026-08-26 · rules v4-7

#1cobrowse.io39.4%
#2Zoom33.3%
#3Surfly33.3%
#4Upscope33.3%
#5Microsoft28.8%
#6Fullview28.8%
#7Zoho28.8%
#8Google Meet22.7%
#9CoBrowsing by Surfly22.7%
#10Zendesk19.7%

Aug 25, 202672 sampled answers · window 2026-07-28 – 2026-08-25 · rules v4-7

#1cobrowse.io41.7%
#2Surfly37.5%
#3Zoom33.3%
#4Fullview33.3%
#5Zoho33.3%
#6Upscope30.6%
#7Microsoft27.8%
#8CoBrowsing by Surfly23.6%
#9Zendesk22.2%
#10Intercom22.2%

Aug 24, 202648 sampled answers · window 2026-07-27 – 2026-08-24 · rules v4-7

#1Surfly43.8%
#2cobrowse.io39.6%
#3Zoom31.3%
#4Fullview31.3%
#5Zoho31.3%
#6Upscope29.2%
#7CoBrowsing by Surfly20.8%
#8Microsoft20.8%
#9Zendesk20.8%
#10Intercom20.8%

Aug 23, 202648 sampled answers · window 2026-07-26 – 2026-08-23 · rules v4-7

#1Surfly43.8%
#2cobrowse.io39.6%
#3Zoom31.3%
#4Fullview31.3%
#5Zoho31.3%
#6Upscope29.2%
#7CoBrowsing by Surfly20.8%
#8Microsoft20.8%
#9Zendesk20.8%
#10Intercom20.8%

Aug 22, 202642 sampled answers · window 2026-07-25 – 2026-08-22 · rules v4-7

#1Surfly45.2%
#2cobrowse.io42.9%
#3Fullview35.7%
#4Zoho33.3%
#5Zoom31%
#6Upscope26.2%
#7Microsoft23.8%
#8CoBrowsing by Surfly21.4%
#9Zendesk21.4%
#10Intercom21.4%

Aug 21, 202642 sampled answers · window 2026-07-24 – 2026-08-21 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 20, 202642 sampled answers · window 2026-07-23 – 2026-08-20 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 19, 202642 sampled answers · window 2026-07-22 – 2026-08-19 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 18, 202642 sampled answers · window 2026-07-21 – 2026-08-18 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 17, 202642 sampled answers · window 2026-07-20 – 2026-08-17 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 16, 202642 sampled answers · window 2026-07-19 – 2026-08-16 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 15, 202642 sampled answers · window 2026-07-18 – 2026-08-15 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Aug 14, 202642 sampled answers · window 2026-07-17 – 2026-08-14 · rules v4

#1Surfly57.1%
#2Zoho42.9%
#3cobrowse.io38.1%
#4Upscope26.2%
#5Zoom23.8%
#6Zoho Assist23.8%
#7Fullview23.8%
#8Zendesk21.4%
#9Intercom21.4%
#10Screenleap19%

Read any date directly

Every archived date is machine-readable at /api/index/screen-share-and-cobrowsing-tools/as-of/<YYYY-MM-DD>, which returns the ranking as it stood, with the extraction version and revision it was published under. Dates before the record begins return no_record rather than a recomputation — we do not reconstruct history on demand and present it as what we said. See what the engines actually said.

[ORBATOR]