← AI Recommendation IndexOpen Data · Rolling 4-week window

Apollo AI vs Zendesk

A fact-by-fact comparison of Apollo AI and Zendesk — sourced and dated — plus the part no generic comparison shows: which one AI assistants actually recommend more, engine by engine.

Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 6, 2026

What AI recommends — by engine

Recommendation share = the % of sampled AI answers, over a 4-week rolling window, that recommend each product. Higher is better.

CLAUDE

Apollo AI

0.7%

Zendesk

2.4%

GEMINI

Apollo AI

1.2%

Zendesk

3.3%

GROK

Apollo AI

1.3%

Zendesk

3.8%

CHATGPT

Apollo AI

0.7%

Zendesk

2.4%

PERPLEXITY

Apollo AI

0.8%

Zendesk

2.3%

The facts — sourced & dated

apollo.io

Features

  • OutboundSource · Verified Sep 5, 2026
  • AI-powered call summariesSource · Verified Sep 5, 2026
  • Deal ExecutionSource · Verified Sep 5, 2026
  • Data EnrichmentSource · Verified Sep 5, 2026
  • InboundSource · Verified Sep 5, 2026

Integrations

  • OutreachSource · Verified Sep 5, 2026
  • MarketoSource · Verified Sep 5, 2026
  • SendgridSource · Verified Sep 5, 2026
  • LinkedInSource · Verified Sep 5, 2026
  • SalesforceSource · Verified Sep 5, 2026
  • HubSpotSource · Verified Sep 5, 2026
  • SalesLoftSource · Verified Sep 5, 2026

Platforms

  • APISource · Verified Sep 5, 2026

Pricing

  • Starter: FreeSource · Verified Sep 5, 2026
zendesk.com

Features

  • Omnichannel routingSource · Verified Sep 5, 2026
  • Email and ticketing systemSource · Verified Sep 5, 2026
  • Ticket routingSource · Verified Sep 5, 2026
  • Prebuilt analytics dashboardsSource · Verified Sep 5, 2026
  • Pre-written responsesSource · Verified Sep 5, 2026
  • Customer contextSource · Verified Sep 5, 2026
  • Automations and triggersSource · Verified Sep 5, 2026
  • AI AgentsSource · Verified Sep 5, 2026
  • AI Knowledge BaseSource · Verified Sep 5, 2026
  • Messaging and live chatSource · Verified Sep 5, 2026
  • TelephonySource · Verified Sep 5, 2026
  • Skills-based routingSource · Verified Sep 5, 2026

Integrations

  • ForethoughtSource · Verified Sep 5, 2026

Platforms

  • WebSource · Verified Sep 5, 2026
  • APISource · Verified Sep 5, 2026

Pricing

  • Workforce Engagement Bundle: $50 a monthSource · Verified Sep 5, 2026
  • Copilot: $50 a monthSource · Verified Sep 5, 2026
  • Suite Professional: $115 a monthSource · Verified Sep 5, 2026
  • Suite Team: $55 a monthSource · Verified Sep 5, 2026
  • Contact Center: $83 a monthSource · Verified Sep 5, 2026
  • Support Team: $19 a monthSource · Verified Sep 5, 2026

Apollo AI vs Zendesk — FAQ

Does AI recommend Apollo AI or Zendesk more?

Zendesk is recommended more often: it appears in 2.7% of sampled AI answers versus 0.9% for Apollo AI, measured across the live AI engines over a rolling 4-week window.

How much do Apollo AI and Zendesk cost?

Apollo AI: Starter: Free. Zendesk: Support Team: $19 a month. Pricing is sourced from each vendor's own page and re-verified periodically.

Which AI engines were used to compare Apollo AI and Zendesk?

Recommendation share is measured on CLAUDE, GEMINI, GROK, CHATGPT, PERPLEXITY using neutral, buyer-shaped prompts (no product names), aggregated over a 4-week rolling window. See the methodology for prompt design and sample sizes.

Own one of these products? Claim your profile to keep its facts accurate.

Recommendation share and entity resolution follow the Index methodology. Facts are sourced from each vendor's own pages and re-verified periodically. Customer status does not affect measurement. Free to use with attribution to orbator.io.

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