← AI Recommendation IndexOpen Data · Rolling 4-week window

Document360 vs Docs by Helpjuice

A fact-by-fact comparison of Document360 and Docs by Helpjuice — sourced and dated — plus the part no generic comparison shows: which one AI assistants actually recommend more, engine by engine.

Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 6, 2026

What AI recommends — by engine

Recommendation share = the % of sampled AI answers, over a 4-week rolling window, that recommend each product. Higher is better.

CLAUDE

Document360

0.2%

Docs by Helpjuice

0%

GEMINI

Document360

0.6%

Docs by Helpjuice

0.1%

GROK

Document360

0.7%

Docs by Helpjuice

0.2%

CHATGPT

Document360

0.3%

Docs by Helpjuice

0.1%

PERPLEXITY

Document360

0.4%

Docs by Helpjuice

0.1%

The facts — sourced & dated

document360.com

Features

  • Eddy AISource · Verified Sep 5, 2026
  • AI Premium SuiteSource · Verified Sep 5, 2026
  • Custom Workflow BuilderSource · Verified Sep 5, 2026
  • Export to PDFSource · Verified Sep 5, 2026
  • AI ChatbotSource · Verified Sep 5, 2026
  • Interactive Decision TreeSource · Verified Sep 5, 2026
  • Support Ticket DeflectorSource · Verified Sep 5, 2026
  • Embedded help centerSource · Verified Sep 5, 2026
  • Knowledge baseSource · Verified Sep 5, 2026

Integrations

  • FreshdeskSource · Verified Sep 5, 2026
  • ZendeskSource · Verified Sep 5, 2026
  • IntercomSource · Verified Sep 5, 2026
  • DriftSource · Verified Sep 5, 2026
  • SlackSource · Verified Sep 5, 2026
  • Microsoft TeamsSource · Verified Sep 5, 2026
  • CrowdinSource · Verified Sep 5, 2026
  • ZapierSource · Verified Sep 5, 2026
  • Google AnalyticsSource · Verified Sep 5, 2026
  • Google Tag ManagerSource · Verified Sep 5, 2026
helpjuice.com

Features

  • Auto-Updating KB Chrome ExtensionSource · Verified Sep 5, 2026
  • Fully CustomizedSource · Verified Sep 5, 2026
  • SSOSource · Verified Sep 5, 2026
  • Step-By-Step Tutorial BuilderSource · Verified Sep 5, 2026
  • LocalizationSource · Verified Sep 5, 2026
  • AI WriterSource · Verified Sep 5, 2026
  • AI SearchSource · Verified Sep 5, 2026
  • AI ChatbotSource · Verified Sep 5, 2026
  • AI Article TranslationSource · Verified Sep 5, 2026
  • Live Collaboration & WorkflowsSource · Verified Sep 5, 2026

Integrations

  • SalesforceSource · Verified Sep 5, 2026
  • ConfluenceSource · Verified Sep 5, 2026
  • SlackSource · Verified Sep 5, 2026
  • ZendeskSource · Verified Sep 5, 2026
  • HelpscoutSource · Verified Sep 5, 2026
  • Google AnalyticsSource · Verified Sep 5, 2026

Platforms

  • Chrome extensionSource · Verified Sep 5, 2026

Pricing

  • Free Trial: FreeSource · Verified Sep 5, 2026
  • Customized AI-Powered & Unlimited Users Unlimited AI-Knowledge Base: $799 a monthSource · Verified Sep 5, 2026
  • Customized AI-Powered AI-Knowledge Base: $449 a monthSource · Verified Sep 5, 2026
  • Customized Knowledge Base: $249 a monthSource · Verified Sep 5, 2026

Document360 vs Docs by Helpjuice — FAQ

Does AI recommend Document360 or Docs by Helpjuice more?

Document360 is recommended more often: it appears in 0.4% of sampled AI answers versus 0.1% for Docs by Helpjuice, measured across the live AI engines over a rolling 4-week window.

Which AI engines were used to compare Document360 and Docs by Helpjuice?

Recommendation share is measured on CLAUDE, GEMINI, GROK, CHATGPT, PERPLEXITY using neutral, buyer-shaped prompts (no product names), aggregated over a 4-week rolling window. See the methodology for prompt design and sample sizes.

Own one of these products? Claim your profile to keep its facts accurate.

Recommendation share and entity resolution follow the Index methodology. Facts are sourced from each vendor's own pages and re-verified periodically. Customer status does not affect measurement. Free to use with attribution to orbator.io.

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