← AI Recommendation IndexOpen Data · Rolling 4-week window

Help Scout vs Loop

A fact-by-fact comparison of Help Scout and Loop — sourced and dated — plus the part no generic comparison shows: which one AI assistants actually recommend more, engine by engine.

Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 6, 2026

What AI recommends — by engine

Recommendation share = the % of sampled AI answers, over a 4-week rolling window, that recommend each product. Higher is better.

CLAUDE

Help Scout

0.9%

Loop

0.2%

GEMINI

Help Scout

1.1%

Loop

0.1%

GROK

Help Scout

1.6%

Loop

0.5%

CHATGPT

Help Scout

1%

Loop

0.2%

PERPLEXITY

Help Scout

1%

Loop

0.2%

The facts — sourced & dated

helpscout.com

Features

  • Service Level Agreements (SLAs)Source · Verified Sep 5, 2026
  • Live chatSource · Verified Sep 5, 2026
  • SMSSource · Verified Sep 5, 2026
  • WorkflowsSource · Verified Sep 5, 2026
  • AI AssistSource · Verified Sep 5, 2026
  • AI DraftsSource · Verified Sep 5, 2026
  • Saved repliesSource · Verified Sep 5, 2026
  • SnoozeSource · Verified Sep 5, 2026
  • Company managementSource · Verified Sep 5, 2026
  • BeaconSource · Verified Sep 5, 2026
  • Docs sitesSource · Verified Sep 5, 2026

Integrations

  • LinearSource · Verified Sep 5, 2026
  • SalesforceSource · Verified Sep 5, 2026
  • JiraSource · Verified Sep 5, 2026
  • HubSpotSource · Verified Sep 5, 2026
  • AircallSource · Verified Sep 5, 2026
  • ShopifySource · Verified Sep 5, 2026
  • WhatsAppSource · Verified Sep 5, 2026
  • InstagramSource · Verified Sep 5, 2026
  • Facebook MessengerSource · Verified Sep 5, 2026

Platforms

  • APISource · Verified Sep 5, 2026
  • WebSource · Verified Sep 5, 2026

Pricing

  • Standard: $25 a monthSource · Verified Sep 5, 2026
  • Pro: $75 a monthSource · Verified Sep 5, 2026
  • FreeSource · Verified Sep 5, 2026
  • AI Answers Add-on: $0.75 a monthSource · Verified Sep 5, 2026
  • Plus: $45 a monthSource · Verified Sep 5, 2026
loopreturns.com

Features

  • ReturnsSource · Verified Sep 5, 2026
  • IntelligenceSource · Verified Sep 5, 2026
  • FraudSource · Verified Sep 5, 2026
  • ShippingSource · Verified Sep 5, 2026
  • ProtectionSource · Verified Sep 5, 2026
  • EditingSource · Verified Sep 5, 2026
  • PromiseSource · Verified Sep 5, 2026
  • TrackingSource · Verified Sep 5, 2026
  • Checkout+Source · Verified Sep 5, 2026
  • ExchangesSource · Verified Sep 5, 2026

Platforms

  • ShopifySource · Verified Sep 5, 2026

Pricing

  • Essential: $155 a monthSource · Verified Sep 5, 2026
  • Checkout+: FreeSource · Verified Sep 5, 2026
  • Advanced: $340 a monthSource · Verified Sep 5, 2026

Help Scout vs Loop — FAQ

Does AI recommend Help Scout or Loop more?

Help Scout is recommended more often: it appears in 1% of sampled AI answers versus 0.2% for Loop, measured across the live AI engines over a rolling 4-week window.

How much do Help Scout and Loop cost?

Help Scout: AI Answers Add-on: $0.75 a month (free tier available). Loop: Essential: $155 a month (free tier available). Pricing is sourced from each vendor's own page and re-verified periodically.

Which AI engines were used to compare Help Scout and Loop?

Recommendation share is measured on CLAUDE, GEMINI, GROK, CHATGPT, PERPLEXITY using neutral, buyer-shaped prompts (no product names), aggregated over a 4-week rolling window. See the methodology for prompt design and sample sizes.

Own one of these products? Claim your profile to keep its facts accurate.

Recommendation share and entity resolution follow the Index methodology. Facts are sourced from each vendor's own pages and re-verified periodically. Customer status does not affect measurement. Free to use with attribution to orbator.io.

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