Customer communication hubs — AI Recommendation History

What AI assistants recommended for customer communication hubs, date by date. Every ranking we publish is frozen the day it publishes, so this is a record of what was said — not a re-computation of what today's data would say about the past.

Record: 1 dated snapshots · Aug 14, 2026Aug 14, 2026

History begins Aug 14, 2026

One date is on the record so far. A change log needs two — the first comparison publishes with the next snapshot.

The ranking, date by date

Top 10 on each archived date, exactly as published. Cite a date and it stays true: snapshots are append-only, and a correction appends a new revision rather than overwriting the original.

Aug 14, 202649 sampled answers · window 2026-07-172026-08-14 · rules v4
  • #1Freshdesk61.2%
  • #2Zendesk59.2%
  • #3Intercom55.1%
  • #4Help Scout49%
  • #5Front44.9%
  • #6HubSpot Service Hub36.7%
  • #7HubSpot CRM36.7%
  • #8Tidio AI34.7%
  • #9Gorgias34.7%
  • #10Zoho32.7%

Read any date directly

Every archived date is machine-readable at /api/index/customer-communication-hubs/as-of/<YYYY-MM-DD>, which returns the ranking as it stood, with the extraction version and revision it was published under. Dates before the record begins return no_record rather than a recomputation — we do not reconstruct history on demand and present it as what we said. See what the engines actually said.

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