What AI assistants actually recommend when buyers ask about open-source crm — measured weekly across 3 engines, published as open data.
Updated 2026-08-02 · 49 sampled answers · rolling 4-week window · methodology
Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.
Sample: 49 AI answers · Window: Jul 5, 2026 – Aug 2, 2026 (4-week rolling) · trend vs prior 4 weeks (44 answers)
Across 49 sampled AI answers from 3 engines, EspoCRM is recommended most often — appearing in 83.7% of recommendations, followed by SuiteCRM (75.5%) and Twenty (71.4%).
This is a measurement of share of voice across 3 AI engines — not an editorial pick. See the full ranking below.
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | EspoCRM espocrm.com Best for: AI recommends EspoCRM most when buyers ask “best open-source CRM for a small sales team that wants full data ownership” (100% of those answers) | 83.7% 95% CI 71–91.5% 41 mentions · avg pos 2.9 first pick 22% | — | GEMINI 85.7%CLAUDE 100%PERPLEXITY 76.2% | Claim |
| 2 | SuiteCRM suitecrm.com Best for: AI recommends SuiteCRM most when buyers ask “best self-hosted CRM for B2B companies that want to avoid per-seat pricing” (100% of those answers) | 75.5% 95% CI 61.9–85.4% 37 mentions · avg pos 2.9 first pick 35.1% | — | GEMINI 76.2%CLAUDE 100%PERPLEXITY 66.7% | Claim |
| 3 | Twenty Best for: AI recommends Twenty most when buyers ask “best open-source CRM for a small sales team that wants full data ownership” (88.9% of those answers) | 71.4% 95% CI 57.6–82.2% 35 mentions · avg pos 4.1 first pick 20% | — | GEMINI 76.2%CLAUDE 57.1%PERPLEXITY 71.4% | Claim |
| 4 | Odoo odoo.com Best for: AI recommends Odoo most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (88.9% of those answers) | 51% 95% CI 37.5–64.4% 25 mentions · avg pos 4.8 first pick 0% | — | GEMINI 66.7%CLAUDE 57.1%PERPLEXITY 33.3% | Claim |
| 5 | Salesforce Best for: AI recommends Salesforce most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (88.9% of those answers) | 38.8% 95% CI 26.4–52.8% 19 mentions · avg pos 4.2 first pick 21.1% | — | GEMINI 23.8%CLAUDE 57.1%PERPLEXITY 47.6% | Claim |
| 6 | Vtiger vtiger.com Best for: AI recommends Vtiger most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (55.6% of those answers) | 32.7% 95% CI 21.2–46.6% 16 mentions · avg pos 4.7 first pick 0% | — | GEMINI 42.9%PERPLEXITY 33.3% | Claim |
| 7 | Odoo CRM | 26.5% 95% CI 16.2–40.3% 13 mentions · avg pos 5.4 first pick 0% | — | GEMINI 42.9%CLAUDE 28.6%PERPLEXITY 9.5% | Claim |
| 8 | SugarCRM Best for: AI recommends SugarCRM most when buyers ask “how do I replace a cloud CRM with a self-hosted open-source option without losing data” (55.6% of those answers) | 24.5% 95% CI 14.6–38.1% 12 mentions · avg pos 3 first pick 33.3% | — | GEMINI 42.9%CLAUDE 28.6%PERPLEXITY 4.8% | Claim |
| 9 | Docker docker.com Best for: AI recommends Docker most when buyers ask “how do I replace a cloud CRM with a self-hosted open-source option without losing data” (66.7% of those answers) | 24.5% 95% CI 14.6–38.1% 12 mentions · avg pos 9.9 first pick 8.3% | — | GEMINI 9.5%CLAUDE 42.9%PERPLEXITY 33.3% | Claim |
| 10 | Twenty CRM twenty.com Best for: AI recommends Twenty CRM most when buyers ask “best self-hosted CRM for B2B companies that want to avoid per-seat pricing” (55.6% of those answers) | 20.4% 95% CI 11.5–33.6% 10 mentions · avg pos 5.8 first pick 0% | — | GEMINI 38.1%CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 11 | HubSpot CRM hubspot.com Best for: AI recommends HubSpot CRM most when buyers ask “how do I replace a cloud CRM with a self-hosted open-source option without losing data” (55.6% of those answers) | 18.4% 95% CI 10–31.4% 9 mentions · avg pos 7 first pick 0% | — | GEMINI 9.5%PERPLEXITY 33.3% | Claim |
| 12 | Krayin Best for: AI recommends Krayin most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (55.6% of those answers) | 16.3% 95% CI 8.5–29% 8 mentions · avg pos 5.1 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 19% | Claim |
| 13 | OroCRM Best for: AI recommends OroCRM most when buyers ask “best self-hosted CRM for B2B companies that want to avoid per-seat pricing” (33.3% of those answers) | 14.3% 95% CI 7.1–26.7% 7 mentions · avg pos 4.5 first pick 0% | — | GEMINI 28.6%CLAUDE 14.3% | Claim |
| 14 | ERPNext erpnext.com Best for: AI recommends ERPNext most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 14.3% 95% CI 7.1–26.7% 7 mentions · avg pos 5 first pick 0% | — | GEMINI 4.8%CLAUDE 42.9%PERPLEXITY 14.3% | Claim |
| 15 | Dolibarr Best for: AI recommends Dolibarr most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 14.3% 95% CI 7.1–26.7% 7 mentions · avg pos 6.1 first pick 14.3% | — | GEMINI 23.8%CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 16 | BottleCRM bottlecrm.io Best for: AI recommends BottleCRM most when buyers ask “best open-source CRM for a small sales team that wants full data ownership” (44.4% of those answers) | 14.3% 95% CI 7.1–26.7% 7 mentions · avg pos 6.9 first pick 0% | — | GEMINI 28.6%PERPLEXITY 4.8% | Claim |
| 17 | YetiForce yetiforce.com Best for: AI recommends YetiForce most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 10.2% 95% CI 4.4–21.8% 5 mentions · avg pos 9 first pick 0% | — | GEMINI 19%CLAUDE 14.3% | Claim |
| 18 | Frappe frappe.io Best for: AI recommends Frappe most when buyers ask “best self-hosted CRM for B2B companies that want to avoid per-seat pricing” (33.3% of those answers) | 8.2% 95% CI 3.2–19.2% 4 mentions · avg pos 5.5 first pick 0% | — | CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 19 | DenchClaw dench.com Best for: AI recommends DenchClaw most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (55.6% of those answers) | 8.2% 95% CI 3.2–19.2% 4 mentions · avg pos 6 first pick 0% | — | PERPLEXITY 19% | Claim |
| 20 | CiviCRM civicrm.org Best for: AI recommends CiviCRM most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 8.2% 95% CI 3.2–19.2% 4 mentions · avg pos 6.8 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3% | Claim |
| 21 | TechRadar techradar.com Best for: AI recommends TechRadar most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (44.4% of those answers) | 8.2% 95% CI 3.2–19.2% 4 mentions · avg pos 7 first pick 0% | — | PERPLEXITY 19% | Claim |
| 22 | Grow CRM growcrm.io Best for: AI recommends Grow CRM most when buyers ask “what open-source CRM should I self-host if I need custom pipelines and integrations” (55.6% of those answers) | 8.2% 95% CI 3.2–19.2% 4 mentions · avg pos 19 first pick 0% | — | PERPLEXITY 19% | Claim |
| 23 | SugarCRM Community Edition sugarcrm.com | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 2.3 first pick 66.7% | — | GEMINI 14.3% | Claim |
| 24 | Magento magento.com | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 5 first pick 0% | — | GEMINI 4.8%CLAUDE 28.6% | Claim |
| 25 | Odoo Community | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 5.5 first pick 0% | — | GEMINI 4.8%PERPLEXITY 9.5% | Claim |
| 26 | Corteza cortezaproject.org | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 5.7 first pick 33.3% | — | GEMINI 14.3% | Claim |
| 27 | Zoho zoho.com | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 12.3 first pick 0% | — | GEMINI 9.5%PERPLEXITY 4.8% | Claim |
| 28 | Pipedrive pipedrive.com | 6.1% 95% CI 2.1–16.5% 3 mentions · avg pos 14 first pick 0% | — | GEMINI 4.8%CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 29 | Zapier AI zapier.com Best for: AI recommends Zapier AI most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 1 first pick 50% | — | GEMINI 4.8%PERPLEXITY 4.8% | Claim |
| 30 | Forbes forbes.com Best for: AI recommends Forbes most when buyers ask “what open-source CRM should I self-host if I need custom pipelines and integrations” (33.3% of those answers) | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 3 first pick 0% | — | PERPLEXITY 9.5% | Claim |
| 31 | Flectra flectrahq.com | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 6.5 first pick 0% | — | GEMINI 4.8%CLAUDE 14.3% | Claim |
| 32 | Bitrix24 bitrix24.com | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 7 first pick 0% | — | GEMINI 4.8%PERPLEXITY 4.8% | Claim |
| 33 | X2CRM Best for: AI recommends X2CRM most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (33.3% of those answers) | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 9 first pick 0% | — | GEMINI 9.5% | Claim |
| 34 | Dynamics dynamics.microsoft.com | 4.1% 95% CI 1.1–13.7% 2 mentions · avg pos 27 first pick 0% | — | GEMINI 4.8%PERPLEXITY 4.8% | Claim |
| 35 | Dolibarr ERP & CRM dolibarr.org | 2% 95% CI 0.4–10.7% 1 mentions · avg pos 3 first pick 0% | — | GEMINI 4.8% | Claim |
| 36 | Krayin CRM | 2% 95% CI 0.4–10.7% 1 mentions · avg pos 5 first pick 0% | — | GEMINI 4.8% | Claim |
| 37 | Agentforce salesforce.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
| 38 | Bitwarden bitwarden.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 39 | Concord CRM concordcrm.com Best for: AI recommends Concord CRM most when buyers ask “self-hosted CRM vs cloud CRM for a 10-person startup — what are the trade-offs” (44.4% of those answers) | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 40 | Frappe CRM | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
| 41 | Frappe Cloud | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
| 42 | LeadSquared leadsquared.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 43 | Maximizer CRM maximizer.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 44 | Nutshell nutshell.com Best for: AI recommends Nutshell most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (44.4% of those answers) | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 45 | Outlook outlook.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
| 46 | React Admin marmelab.com Best for: AI recommends React Admin most when buyers ask “open-source CRM alternatives to the dominant expensive enterprise CRM platforms” (44.4% of those answers) | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 47 | ServiceTitan servicetitan.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | PERPLEXITY 4.8% | Claim |
| 48 | Symfony Form Component symfony.com | 2% 95% CI 0.4–10.7% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
Reading the numbers: Share is a point estimate on 49 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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