AI Index / Survey tools

Best Survey tools

What AI assistants actually recommend when buyers ask about survey tools — measured weekly across 4 engines, published as open data.

Updated 2026-08-02 · 56 sampled answers · rolling 4-week window · methodology

Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.

Updated weekly56 samples4 enginesmethodology

Sample: 56 AI answers · Window: Jul 5, 2026Aug 2, 2026 (4-week rolling) · trend vs prior 4 weeks (42 answers)

What is the best survey tools?

Across 56 sampled AI answers from 4 engines, SurveyMonkey is recommended most often — appearing in 78.6% of recommendations, followed by Qualtrics (69.6%) and Typeform (62.5%).

This is a measurement of share of voice across 4 AI engines — not an editorial pick. See the full ranking below.

#ProductShareTrendEngines
1
SurveyMonkey

surveymonkey.com

Best for: AI recommends SurveyMonkey most when buyers ask best online survey platforms for researchers and product teams (100% of those answers)

78.6%

95% CI 66.287.3%

44 mentions · avg pos 6

first pick 13.6%

GEMINI 76.2%CHATGPT 100%CLAUDE 71.4%PERPLEXITY 76.2%
Claim
2
Qualtrics

qualtrics.com

Best for: AI recommends Qualtrics most when buyers ask best online survey platforms for researchers and product teams (100% of those answers)

69.6%

95% CI 56.780.1%

39 mentions · avg pos 4.9

first pick 38.5%

GEMINI 66.7%CHATGPT 85.7%CLAUDE 71.4%PERPLEXITY 66.7%
Claim
3
Typeform

typeform.com

Best for: AI recommends Typeform most when buyers ask best survey tools for collecting customer and employee feedback (90% of those answers)

62.5%

95% CI 49.474%

35 mentions · avg pos 7.3

first pick 8.6%

GEMINI 57.1%CHATGPT 85.7%CLAUDE 57.1%PERPLEXITY 61.9%
Claim
4
Jotform

jotform.com

Best for: AI recommends Jotform most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (100% of those answers)

41.1%

95% CI 29.254.1%

23 mentions · avg pos 9.6

first pick 8.7%

GEMINI 23.8%CHATGPT 71.4%CLAUDE 42.9%PERPLEXITY 47.6%
Claim
5
QuestionPro

questionpro.com

Best for: AI recommends QuestionPro most when buyers ask best online survey platforms for researchers and product teams (90% of those answers)

39.3%

95% CI 27.652.4%

22 mentions · avg pos 6.8

first pick 0%

GEMINI 47.6%CHATGPT 57.1%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
6
Survicate

survicate.com

Best for: AI recommends Survicate most when buyers ask what should I use to run NPS surveys across my customer base (80% of those answers)

35.7%

95% CI 24.548.8%

20 mentions · avg pos 7.9

first pick 10%

GEMINI 42.9%CHATGPT 14.3%CLAUDE 57.1%PERPLEXITY 28.6%
Claim
7
Google Forms

Best for: AI recommends Google Forms most when buyers ask best online survey platforms for researchers and product teams (70% of those answers)

33.9%

95% CI 22.947%

19 mentions · avg pos 6.2

first pick 36.8%

CHATGPT 85.7%CLAUDE 28.6%PERPLEXITY 52.4%
Claim
8
Microsoft Forms

Best for: AI recommends Microsoft Forms most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (90% of those answers)

32.1%

95% CI 21.445.2%

18 mentions · avg pos 7.5

first pick 11.1%

GEMINI 23.8%CHATGPT 71.4%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
9
LimeSurvey

limesurvey.org

Best for: AI recommends LimeSurvey most when buyers ask best online survey platforms for researchers and product teams (70% of those answers)

23.2%

95% CI 14.135.8%

13 mentions · avg pos 8.8

first pick 0%

GEMINI 23.8%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 28.6%
Claim
10
ProProfs Survey Maker

proprofssurvey.com

Best for: AI recommends ProProfs Survey Maker most when buyers ask best survey tools for collecting customer and employee feedback (50% of those answers)

21.4%

95% CI 12.733.8%

12 mentions · avg pos 8.3

first pick 0%

GEMINI 42.9%CLAUDE 28.6%PERPLEXITY 4.8%
Claim
11
SurveySparrow

surveysparrow.com

Best for: AI recommends SurveySparrow most when buyers ask best survey tools for collecting customer and employee feedback (60% of those answers)

21.4%

95% CI 12.733.8%

12 mentions · avg pos 8.9

first pick 16.7%

GEMINI 28.6%CLAUDE 28.6%PERPLEXITY 19%
Claim
12
Zonka Feedback

zonkafeedback.com

Best for: AI recommends Zonka Feedback most when buyers ask what should I use to run NPS surveys across my customer base (80% of those answers)

21.4%

95% CI 12.733.8%

12 mentions · avg pos 9

first pick 0%

GEMINI 23.8%CLAUDE 28.6%PERPLEXITY 23.8%
Claim
13
Alchemer

alchemer.com

Best for: AI recommends Alchemer most when buyers ask best online survey platforms for researchers and product teams (60% of those answers)

19.6%

95% CI 11.331.8%

11 mentions · avg pos 8.8

first pick 0%

GEMINI 23.8%CHATGPT 57.1%CLAUDE 14.3%PERPLEXITY 4.8%
Claim
14
SurveyPlanet

surveyplanet.com

Best for: AI recommends SurveyPlanet most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (90% of those answers)

16.1%

95% CI 8.727.8%

9 mentions · avg pos 6.9

first pick 11.1%

GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 23.8%
Claim
15
Qualaroo

Best for: AI recommends Qualaroo most when buyers ask best online survey platforms for researchers and product teams (30% of those answers)

16.1%

95% CI 8.727.8%

9 mentions · avg pos 8.9

first pick 0%

GEMINI 28.6%CLAUDE 14.3%PERPLEXITY 9.5%
Claim
16
AskNicely

Best for: AI recommends AskNicely most when buyers ask what should I use to run NPS surveys across my customer base (60% of those answers)

16.1%

95% CI 8.727.8%

9 mentions · avg pos 9.6

first pick 0%

GEMINI 23.8%CLAUDE 28.6%PERPLEXITY 9.5%
Claim
17
Tally

tally.so

Best for: AI recommends Tally most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (70% of those answers)

14.3%

95% CI 7.425.7%

8 mentions · avg pos 5.3

first pick 12.5%

GEMINI 14.3%CHATGPT 28.6%PERPLEXITY 14.3%
Claim
18
Microsoft

microsoft.com

14.3%

95% CI 7.425.7%

8 mentions · avg pos 12

first pick 12.5%

GEMINI 9.5%CHATGPT 85.7%
Claim
19
Pollfish

pollfish.com

Best for: AI recommends Pollfish most when buyers ask which survey tool has the best logic branching and conditional questions (90% of those answers)

12.5%

95% CI 6.223.6%

7 mentions · avg pos 6.2

first pick 0%

GEMINI 19%PERPLEXITY 14.3%
Claim
20
Delighted

Best for: AI recommends Delighted most when buyers ask what should I use to run NPS surveys across my customer base (80% of those answers)

12.5%

95% CI 6.223.6%

7 mentions · avg pos 9.3

first pick 14.3%

GEMINI 19%CLAUDE 14.3%PERPLEXITY 9.5%
Claim
21
Refiner

Best for: AI recommends Refiner most when buyers ask what should I use to run NPS surveys across my customer base (60% of those answers)

12.5%

95% CI 6.223.6%

7 mentions · avg pos 9.7

first pick 0%

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
22
Zapier AI

zapier.com

Best for: AI recommends Zapier AI most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (30% of those answers)

10.7%

95% CI 521.5%

6 mentions · avg pos 8

first pick 0%

CHATGPT 14.3%PERPLEXITY 23.8%
Claim
23
Zoho

zoho.com

Best for: AI recommends Zoho most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (50% of those answers)

10.7%

95% CI 521.5%

6 mentions · avg pos 8.2

first pick 0%

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 9.5%
Claim
24
Medallia

Best for: AI recommends Medallia most when buyers ask what should I use to run NPS surveys across my customer base (50% of those answers)

10.7%

95% CI 521.5%

6 mentions · avg pos 13.2

first pick 0%

GEMINI 19%CHATGPT 14.3%PERPLEXITY 4.8%
Claim
25
Formbricks

formbricks.com

Best for: AI recommends Formbricks most when buyers ask how do I build and distribute surveys that get high response rates (40% of those answers)

8.9%

95% CI 3.919.3%

5 mentions · avg pos 10

first pick 0%

GEMINI 9.5%CLAUDE 14.3%PERPLEXITY 9.5%
Claim
26
Hotjar

hotjar.com

Best for: AI recommends Hotjar most when buyers ask best online survey platforms for researchers and product teams (30% of those answers)

8.9%

95% CI 3.919.3%

5 mentions · avg pos 11.6

first pick 0%

GEMINI 19%CLAUDE 14.3%
Claim
27
SoGoSurvey

sogolytics.com

Best for: AI recommends SoGoSurvey most when buyers ask best online survey platforms for researchers and product teams (50% of those answers)

8.9%

95% CI 3.919.3%

5 mentions · avg pos 13

first pick 0%

GEMINI 9.5%PERPLEXITY 14.3%
Claim
28
Slack

slack.com

8.9%

95% CI 3.919.3%

5 mentions · avg pos 19.8

first pick 0%

GEMINI 14.3%CHATGPT 28.6%
Claim
29
Orbit AI

orbitforms.ai

Best for: AI recommends Orbit AI most when buyers ask which survey tool has the best logic branching and conditional questions (50% of those answers)

7.1%

95% CI 2.817%

4 mentions · avg pos 8.3

first pick 0%

GEMINI 14.3%PERPLEXITY 4.8%
Claim
30
CustomerGauge

customergauge.com

Best for: AI recommends CustomerGauge most when buyers ask what should I use to run NPS surveys across my customer base (50% of those answers)

7.1%

95% CI 2.817%

4 mentions · avg pos 11

first pick 0%

GEMINI 4.8%CLAUDE 14.3%PERPLEXITY 9.5%
Claim
31
Salesforce

7.1%

95% CI 2.817%

4 mentions · avg pos 11

first pick 0%

GEMINI 4.8%CHATGPT 28.6%PERPLEXITY 4.8%
Claim
32
Nicereply

Best for: AI recommends Nicereply most when buyers ask what should I use to run NPS surveys across my customer base (30% of those answers)

7.1%

95% CI 2.817%

4 mentions · avg pos 13

first pick 0%

GEMINI 19%
Claim
33
Pendo

pendo.io

Best for: AI recommends Pendo most when buyers ask best online survey platforms for researchers and product teams (30% of those answers)

7.1%

95% CI 2.817%

4 mentions · avg pos 15.8

first pick 0%

GEMINI 9.5%CHATGPT 14.3%CLAUDE 14.3%
Claim
34
Snap Surveys

snapsurveys.com

Best for: AI recommends Snap Surveys most when buyers ask how do I build and distribute surveys that get high response rates (30% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 7

first pick 0%

GEMINI 4.8%PERPLEXITY 9.5%
Claim
35
BlockSurvey

blocksurvey.io

5.4%

95% CI 1.814.6%

3 mentions · avg pos 8

first pick 0%

GEMINI 4.8%PERPLEXITY 9.5%
Claim
36
SurveySensum

surveysensum.com

Best for: AI recommends SurveySensum most when buyers ask best survey tools for collecting customer and employee feedback (30% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 8.5

first pick 0%

GEMINI 4.8%CLAUDE 14.3%PERPLEXITY 4.8%
Claim
37
Retently

Best for: AI recommends Retently most when buyers ask what should I use to run NPS surveys across my customer base (30% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 10

first pick 0%

GEMINI 9.5%CLAUDE 14.3%
Claim
38
PollUnit

pollunit.com

Best for: AI recommends PollUnit most when buyers ask which survey tool has the best logic branching and conditional questions (60% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 11

first pick 0%

GEMINI 9.5%PERPLEXITY 4.8%
Claim
39
Promoter.io

promoter.io

Best for: AI recommends Promoter.io most when buyers ask what should I use to run NPS surveys across my customer base (40% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 12

first pick 0%

GEMINI 9.5%PERPLEXITY 4.8%
Claim
40
Fillout

fillout.com

Best for: AI recommends Fillout most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (30% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 12.3

first pick 0%

GEMINI 9.5%CHATGPT 14.3%
Claim
41
Intercom

intercom.com

Best for: AI recommends Intercom most when buyers ask what should I use to run NPS surveys across my customer base (30% of those answers)

5.4%

95% CI 1.814.6%

3 mentions · avg pos 13.3

first pick 0%

GEMINI 4.8%CHATGPT 14.3%CLAUDE 14.3%
Claim
42
Sprig

sprig.com

5.4%

95% CI 1.814.6%

3 mentions · avg pos 16.3

first pick 0%

GEMINI 4.8%CHATGPT 14.3%PERPLEXITY 4.8%
Claim
43
HubSpot CRM

hubspot.com

Best for: AI recommends HubSpot CRM most when buyers ask what should I use to run NPS surveys across my customer base (40% of those answers)

5.4%

95% CI 1.814.6%

3 mentions

first pick 0%

GEMINI 4.8%CHATGPT 14.3%PERPLEXITY 4.8%
Claim
44
SurveyJS

surveyjs.io

Best for: AI recommends SurveyJS most when buyers ask which survey tool has the best logic branching and conditional questions (30% of those answers)

3.6%

95% CI 112.1%

2 mentions · avg pos 8.5

first pick 0%

GEMINI 4.8%CLAUDE 14.3%
Claim
45
ThriveSparrow

3.6%

95% CI 112.1%

2 mentions · avg pos 9.5

first pick 0%

GEMINI 9.5%
Claim
46
Cognito Forms

cognitoforms.com

3.6%

95% CI 112.1%

2 mentions · avg pos 10

first pick 0%

GEMINI 9.5%
Claim
47
forms.app

3.6%

95% CI 112.1%

2 mentions · avg pos 10.5

first pick 0%

GEMINI 9.5%
Claim
48
Youform

3.6%

95% CI 112.1%

2 mentions · avg pos 11

first pick 0%

GEMINI 9.5%
Claim
49
Officevibe

officevibe.com

3.6%

95% CI 112.1%

2 mentions · avg pos 12.5

first pick 0%

GEMINI 9.5%
Claim
50
Forsta

forsta.com

Best for: AI recommends Forsta most when buyers ask simple survey form tools vs advanced research survey platforms (30% of those answers)

3.6%

95% CI 112.1%

2 mentions · avg pos 13

first pick 0%

GEMINI 4.8%CHATGPT 14.3%
Claim
51
Zendesk

zendesk.com

Best for: AI recommends Zendesk most when buyers ask what should I use to run NPS surveys across my customer base (30% of those answers)

3.6%

95% CI 112.1%

2 mentions · avg pos 14.5

first pick 0%

GEMINI 4.8%PERPLEXITY 4.8%
Claim
52
15Five

15five.com

3.6%

95% CI 112.1%

2 mentions · avg pos 15

first pick 0%

GEMINI 4.8%CLAUDE 14.3%
Claim
53
Culture Amp

cultureamp.com

Best for: AI recommends Culture Amp most when buyers ask best survey tools for collecting customer and employee feedback (30% of those answers)

3.6%

95% CI 112.1%

2 mentions · avg pos 15

first pick 0%

GEMINI 4.8%CLAUDE 14.3%
Claim
54
Leapsome

leapsome.com

3.6%

95% CI 112.1%

2 mentions · avg pos 15

first pick 0%

GEMINI 4.8%CLAUDE 14.3%
Claim
55
Canva

canva.com

Best for: AI recommends Canva most when buyers ask simple survey form tools vs advanced research survey platforms (30% of those answers)

3.6%

95% CI 112.1%

2 mentions

first pick 0%

PERPLEXITY 9.5%
Claim
56
GuideFlow

guideflow.com

Best for: AI recommends GuideFlow most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (40% of those answers)

3.6%

95% CI 112.1%

2 mentions

first pick 0%

PERPLEXITY 9.5%
Claim
57
Smart Survey

smartsurvey.com

3.6%

95% CI 112.1%

2 mentions

first pick 0%

PERPLEXITY 9.5%
Claim
58
Gainsight

gainsight.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 2

first pick 0%

CLAUDE 14.3%
Claim
59
REDCap

1.8%

95% CI 0.39.4%

1 mentions · avg pos 2

first pick 0%

PERPLEXITY 4.8%
Claim
60
Wootric

wootric.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 2

first pick 0%

PERPLEXITY 4.8%
Claim
61
timetoreply

timetoreply.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 6

first pick 0%

PERPLEXITY 4.8%
Claim
62
CleverX

cleverx.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 8

first pick 0%

PERPLEXITY 4.8%
Claim
63
Paperform

paperform.co

1.8%

95% CI 0.39.4%

1 mentions · avg pos 8

first pick 0%

GEMINI 4.8%
Claim
64
Amplitude

amplitude.com

Best for: AI recommends Amplitude most when buyers ask what should I use to run NPS surveys across my customer base (30% of those answers)

1.8%

95% CI 0.39.4%

1 mentions · avg pos 9

first pick 0%

CLAUDE 14.3%
Claim
65
GetFeedback

getfeedback.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 9

first pick 0%

GEMINI 4.8%
Claim
66
R3m Score

1.8%

95% CI 0.39.4%

1 mentions · avg pos 13

first pick 0%

GEMINI 4.8%
Claim
67
ProProfs Desk

proprofs.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 14

first pick 0%

GEMINI 4.8%
Claim
68
InMoment

inmoment.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 16

first pick 0%

GEMINI 4.8%
Claim
69
Tiny Command

tinycommand.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 16

first pick 0%

GEMINI 4.8%
Claim
70
WorkTango

worktango.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 20

first pick 0%

GEMINI 4.8%
Claim
71
Empuls

empuls.io

1.8%

95% CI 0.39.4%

1 mentions · avg pos 21

first pick 0%

GEMINI 4.8%
Claim
72
Lattice

lattice.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 25

first pick 0%

GEMINI 4.8%
Claim
73
Usersnap

usersnap.com

1.8%

95% CI 0.39.4%

1 mentions · avg pos 25

first pick 0%

GEMINI 4.8%
Claim
74
EmbedSocial

embedsocial.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
75
Formester

formester.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

CHATGPT 14.3%
Claim
76
Hiver

hiverhq.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
77
Lensym

lensym.com

Best for: AI recommends Lensym most when buyers ask which survey tool has the best logic branching and conditional questions (40% of those answers)

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
78
QPoint Survey

qpointsurvey.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
79
Survio

survio.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
80
UserGuiding

userguiding.com

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
81
Userflow

userflow.com

Best for: AI recommends Userflow most when buyers ask simple and affordable alternatives to complex enterprise survey platforms (30% of those answers)

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim
82
involve.me

involve.me

1.8%

95% CI 0.39.4%

1 mentions

first pick 0%

PERPLEXITY 4.8%
Claim

Reading the numbers: Share is a point estimate on 56 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.

Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.

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