AI Index / Survey tools

Best Survey tools

What AI assistants actually recommend when buyers ask about survey tools — measured on a rolling 4-week window across 4 engines, published as open data.

Updated 2026-09-17 · 28 sampled answers · rolling 4-week window · methodology

Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.

Rolling 4-week window28 samples4 enginesmethodologydata studies

Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 17, 2026

Sample: 28 AI answers · Window: Aug 20, 2026Sep 17, 2026 (4-week rolling) · trend vs prior 4 weeks (76 answers)

Samples by engine: GEMINI 7 (last run Aug 26, 2026) · CHATGPT 7 (last run Aug 26, 2026) · CLAUDE 7 (last run Aug 27, 2026) · PERPLEXITY 7 (last run Aug 26, 2026) · GROK 0 (last run Aug 5, 2026 — stalest)

How these numbers are made: sampling design · prompt provenance · what counts as a mention · what we cannot see

On the record: This ranking is frozen as a dated snapshot every day. View this category's history to see what entered and left the ranking and when, or read what the engines actually said on a given day.

What is the best survey tools?

Across 28 sampled AI answers from 4 engines, Qualtrics is recommended most often — appearing in 53.6% of recommendations, followed by SurveyMonkey (53.6%) and Google Forms (50%).

This is a measurement of share of voice across 4 AI engines — not an editorial pick. See the full ranking below.

How this ranking is measured

Orbator asked Gemini, ChatGPT, Claude and Perplexity buyer questions about survey tools and sampled 28 answers between Aug 20, 2026 and Sep 17, 2026. Recommendation share counts the answers that recommended or listed a product, so a passing mention or a warning adds nothing to it. A category publishes once it holds at least 20 independently sampled answers in the window. Read the full methodology or download this ranking as CSV.

How to choose Survey tools

Buyer prompts in this window split across five intents, and the leaders change with the question. On the eight best_in_category runs, Qualtrics and Typeform each led at 87.5%, with Google Forms at 75%. On the eight problem_solving runs covering NPS programmes and response rates, the leaders sit much lower, Qualtrics and SurveyMonkey both at 25%. Google Forms led the four alternatives runs at 100%, the prompt about simple and affordable options against complex enterprise platforms. It also led the four comparison runs at 75%. Qualtrics and SurveyMonkey both led the four recommendation runs at 75%, the prompt about logic branching and conditional questions.

So the shortlist depends on the question asked. A general category question and a specific NPS question did not return the same answers. No pricing facts were recorded for any of the five products in this window.

Written from this window's measured data · not yet reviewed

recommendedlistedneutral mentionwarned againstRecommendation share counts answers that recommend or list it — neutral mentions and warnings shown for transparency
#ProductShareTrendEngines
1

qualtrics.com

53.6%

95% CI 35.870.5%

15 mentions · avg pos 3.4

first pick 40%

GEMINI 57.1%CHATGPT 28.6%CLAUDE 71.4%PERPLEXITY 57.1%
Claim
2

surveymonkey.com

53.6%

95% CI 35.870.5%

15 mentions · avg pos 3.6

first pick 13.3%

GEMINI 57.1%CHATGPT 42.9%CLAUDE 57.1%PERPLEXITY 57.1%
Claim
3
Google Forms

50%

95% CI 32.667.4%

14 mentions · avg pos 5.5

first pick 35.7%

GEMINI 57.1%CHATGPT 42.9%CLAUDE 42.9%PERPLEXITY 57.1%
Claim
4

typeform.com

46.4%

95% CI 29.564.2%

13 mentions · avg pos 4.9

first pick 0%

GEMINI 57.1%CHATGPT 42.9%CLAUDE 42.9%PERPLEXITY 42.9%
Claim
5

questionpro.com

32.1%

95% CI 17.950.7%

9 mentions · avg pos 7.6

first pick 0%

GEMINI 42.9%CHATGPT 14.3%CLAUDE 42.9%PERPLEXITY 28.6%
Claim
6

microsoft.com

32.1%

95% CI 17.950.7%

9 mentions · avg pos 8.2

first pick 0%

GEMINI 42.9%CHATGPT 42.9%CLAUDE 14.3%PERPLEXITY 28.6%
Claim
Features: advanced security ↗ source · verified Sep 5, 2026
Platforms: PC ↗ source · verified Sep 5, 2026
7

jotform.com

28.6%

95% CI 15.347.1%

8 mentions · avg pos 7.1

first pick 12.5%

GEMINI 57.1%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 28.6%
Claim
8

tally.so

25%

95% CI 12.743.4%

7 mentions · avg pos 3.8

first pick 14.3%

GEMINI 14.3%CHATGPT 28.6%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
9

surveysparrow.com

25%

95% CI 12.743.4%

7 mentions · avg pos 9.9

first pick 0%

GEMINI 42.9%CLAUDE 14.3%PERPLEXITY 42.9%
Claim
10

alchemer.com

21.4%

95% CI 10.239.5%

6 mentions · avg pos 6.2

first pick 0%

GEMINI 14.3%CHATGPT 14.3%CLAUDE 42.9%PERPLEXITY 14.3%
Claim
11

survicate.com

21.4%

95% CI 10.239.5%

6 mentions · avg pos 7.7

first pick 0%

GEMINI 42.9%CLAUDE 14.3%PERPLEXITY 28.6%
Claim
12

surveyplanet.com

17.9%

95% CI 7.935.6%

5 mentions · avg pos 2.4

first pick 40%

GEMINI 14.3%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
13

limesurvey.org

14.3%

95% CI 5.731.5%

4 mentions · avg pos 6

first pick 0%

GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 28.6%
Claim
14
AskNicely

14.3%

95% CI 5.731.5%

4 mentions · avg pos 7.8

first pick 0%

GEMINI 28.6%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
15

zonkafeedback.com

14.3%

95% CI 5.731.5%

4 mentions · avg pos 8

first pick 0%

GEMINI 28.6%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
16

proprofssurvey.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 4

first pick 0%

GEMINI 28.6%PERPLEXITY 14.3%
Claim
17
Delighted

10.7%

95% CI 3.727.2%

3 mentions · avg pos 4.7

first pick 66.7%

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
18

cultureamp.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 12.5

first pick 0%

GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%
Claim
19

medallia.com

7.1%

95% CI 222.6%

2 mentions · avg pos 7

first pick 0%

GEMINI 14.3%CLAUDE 14.3%
Claim
20
Refiner

7.1%

95% CI 222.6%

2 mentions · avg pos 7

first pick 0%

CLAUDE 28.6%
Claim
21

customergauge.com

7.1%

95% CI 222.6%

2 mentions · avg pos 7.5

first pick 0%

GEMINI 14.3%CLAUDE 14.3%
Claim
22

qualaroo.com

7.1%

95% CI 222.6%

2 mentions · avg pos 7.5

first pick 0%

GEMINI 28.6%
Claim
23

zoho.com

7.1%

95% CI 222.6%

2 mentions · avg pos 7.5

first pick 0%

GEMINI 28.6%
Claim
24
Retently

7.1%

95% CI 222.6%

2 mentions · avg pos 8

first pick 0%

GEMINI 14.3%PERPLEXITY 14.3%
Claim
25

pendo.io

7.1%

95% CI 222.6%

2 mentions · avg pos 8.5

first pick 0%

GEMINI 14.3%CLAUDE 14.3%
Claim
26

survio.com

7.1%

95% CI 222.6%

2 mentions · avg pos 9.5

first pick 0%

GEMINI 14.3%PERPLEXITY 14.3%
Claim
27

formbricks.com

7.1%

95% CI 222.6%

2 mentions · avg pos 13

first pick 0%

GEMINI 14.3%CLAUDE 14.3%
Claim
28

slack.com

7.1%

95% CI 222.6%

2 mentions · avg pos 13

first pick 0%

GEMINI 14.3%CHATGPT 14.3%
Claim
29

hotjar.com

7.1%

95% CI 222.6%

2 mentions · avg pos 14

first pick 0%

GEMINI 28.6%
Claim
30

featurebase.app

7.1%

95% CI 222.6%

2 mentions · avg pos 16.5

first pick 0%

GEMINI 28.6%
Claim
31

getperspective.ai

7.1%

95% CI 222.6%

2 mentions · avg pos 26.5

first pick 0%

GEMINI 14.3%CHATGPT 14.3%
Claim
32

workspace.google.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 1

first pick 100%

CLAUDE 14.3%
Claim
33

pollfish.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 1

first pick 100%

GEMINI 14.3%
Claim
34
SurveyMars

3.6%

95% CI 0.617.7%

1 mentions · avg pos 2

first pick 0%

CLAUDE 14.3%
Claim
35

maze.co

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CHATGPT 14.3%
Claim
36

intercom.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

GEMINI 14.3%
Claim
Pricing: Essential: $29 a month ↗ source · verified Sep 5, 2026
Features: Service level agreements (SLAs) ↗ source · verified Sep 5, 2026
Platforms: Phone ↗ source · verified Sep 5, 2026
Integrations: Github ↗ source · verified Sep 5, 2026
37
Salesforce

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

GEMINI 14.3%
Claim
38

techradar.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

CHATGPT 14.3%
Claim
39

zendesk.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

GEMINI 14.3%
Claim
Pricing: Support Team: $19 a month ↗ source · verified Sep 5, 2026
Features: Email and ticketing system ↗ source · verified Sep 5, 2026
Platforms: Web ↗ source · verified Sep 5, 2026
Integrations: Forethought ↗ source · verified Sep 5, 2026
40
REDCap

3.6%

95% CI 0.617.7%

1 mentions · avg pos 5

first pick 0%

PERPLEXITY 14.3%
Claim
41

amplitude.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 6

first pick 0%

PERPLEXITY 14.3%
Claim
Pricing: Free ↗ source · verified Sep 5, 2026
Features: AI Data Governance ↗ source · verified Sep 5, 2026
Platforms: Mobile ↗ source · verified Sep 5, 2026
42

blocksurvey.io

3.6%

95% CI 0.617.7%

1 mentions · avg pos 7

first pick 0%

GEMINI 14.3%
Claim
43

fillout.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 7

first pick 0%

CHATGPT 14.3%
Claim
44

orbitforms.ai

3.6%

95% CI 0.617.7%

1 mentions · avg pos 7

first pick 0%

GEMINI 14.3%
Claim
45

cloudresearch.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 8

first pick 0%

GEMINI 14.3%
Claim
46

paperform.co

3.6%

95% CI 0.617.7%

1 mentions · avg pos 8

first pick 0%

GEMINI 14.3%
Claim
47

surveysensum.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 8

first pick 0%

GEMINI 14.3%
Claim
48

sprig.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 12

first pick 0%

GEMINI 14.3%
Claim
49

canny.io

3.6%

95% CI 0.617.7%

1 mentions · avg pos 14

first pick 0%

GEMINI 14.3%
Claim
Pricing: Pro: $79 a month (free tier available) ↗ source · verified Sep 5, 2026
Features: Comment summaries ↗ source · verified Sep 5, 2026
Integrations: Jira ↗ source · verified Sep 5, 2026
50
Nicereply

3.6%

95% CI 0.617.7%

1 mentions · avg pos 14

first pick 0%

GEMINI 14.3%
Claim
51

usersnap.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 15

first pick 0%

GEMINI 14.3%
Claim
52

inmoment.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 16

first pick 0%

GEMINI 14.3%
Claim
53

wpforms.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 17

first pick 0%

GEMINI 14.3%
Claim
54

empuls.io

3.6%

95% CI 0.617.7%

1 mentions · avg pos 19

first pick 0%

GEMINI 14.3%
Claim
55

leapsome.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 20

first pick 0%

GEMINI 14.3%
Claim
56

15five.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 21

first pick 0%

GEMINI 14.3%
Claim
57

lattice.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 24

first pick 0%

GEMINI 14.3%
Claim
58

officevibe.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 28

first pick 0%

GEMINI 14.3%
Claim
59

thrivesparrow.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 29

first pick 0%

GEMINI 14.3%
Claim
60

action-xm.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

PERPLEXITY 14.3%
Claim
61

clickworker.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

PERPLEXITY 14.3%
Claim
62

eidoresearch.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

PERPLEXITY 14.3%
Claim
63

maptionnaire.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

PERPLEXITY 14.3%
Claim
64

netigate.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

PERPLEXITY 14.3%
Claim
65

smartsurvey.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

GEMINI 14.3%
Claim

Reading the numbers: Share is a point estimate on 28 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.

Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.

Watch this category

These rankings move. Get one email a week on who AI recommends in Survey tools. No account needed.

Compare the leaders

Head-to-head pages for products ranked in Survey tools. Each one sets out sourced facts side by side, plus which product AI assistants recommend more, engine by engine.

The top five Survey tools, one by one

Qualtrics ranked first with a recommendation share of 53.6% of 28 sampled answers in the 4-week window to 2026-09-05. Across its 23 mention runs the breakdown is 10 recommended and 5 listed, with 8 context mentions. It was first recommendation in 6 runs, a first_rec_rate of 40. Claude recommended it most, 71.4% of Claude's 7 answers; ChatGPT least, 28.6% of ChatGPT's 7 answers.

SurveyMonkey also recorded 53.6% of 28 sampled answers in the same window, ranked second on 15 mention runs. Its breakdown across 22 mention runs is 10 recommended and 5 listed. Claude, Gemini and Perplexity each recommended it in 57.1% of their 7 answers; ChatGPT was lowest at 42.9% of 7.

Google Forms recorded 50% of 28 sampled answers. Its breakdown across 18 mention runs is 6 recommended and 8 listed, with 1 warned against. Gemini and Perplexity were highest at 57.1% of 7 answers each, Claude and ChatGPT lowest at 42.9% of 7 each.

Typeform recorded 46.4% of 28 sampled answers, with 9 recommended and 4 listed across 18 mention runs and a first_rec_rate of 0. Gemini was highest at 57.1% of Gemini's 7 answers, the other three engines at 42.9% of 7 each.

QuestionPro recorded 32.1% of 28 sampled answers, with 3 recommended and 6 listed across 13 mention runs. Claude and Gemini were highest at 42.9% of 7 answers each, ChatGPT lowest at 14.3% of ChatGPT's 7 answers.

Written from this window's measured data · not yet reviewed

Where the engines disagree

Three of the four engines converged on the same name. Among the top five, Claude recommended Qualtrics most across its 7 answers, Gemini recommended Qualtrics most across its 7 answers, and Perplexity recommended Qualtrics most across its 7 answers. ChatGPT was the exception, recommending SurveyMonkey most across its 7 answers.

Qualtrics also carries the widest gap between engines. ChatGPT recommended it in 28.6% of ChatGPT's 7 answers, Claude in 71.4% of Claude's 7 answers, a spread of 42.8 points. That is the largest engine spread among the top five in the 4-week window to 2026-09-05. With 7 runs per engine, single answers move these per-engine shares, so treat the gap as a signal to check both sides rather than a settled ranking.

Written from this window's measured data · not yet reviewed

What moved this window

This is the first measured window on record for Survey tools. It runs from 2026-08-08 to 2026-09-05, 28 days, and covers 28 sampled answers across four engines with 7 runs each. There is no prior window to compare against, so no entries, exits or share moves can be reported yet.

Qualtrics and SurveyMonkey lead it now, both at a recommendation share of 53.6% of 28 sampled answers. Google Forms follows at 50%, Typeform at 46.4%, QuestionPro at 32.1%, all on the same 28 answers. The confidence intervals are wide at this sample size. Qualtrics runs from 35.8 to 70.5, QuestionPro from 17.9 to 50.7. Ranking gaps inside the top five are smaller than those intervals. The next window gives the first comparison point.

Written from this window's measured data · not yet reviewed

What the engines actually said

Every number on this page is measured from sampled answers, and those answers are kept. The archive holds dated excerpts of what each engine answered, never full answers. Read the answer archive for survey tools to see the excerpts by date and engine, or view the ranking history to see what entered and left this ranking and when.

Questions buyers ask about Survey tools

What is the best survey tools?

Across 28 sampled AI answers from 4 engines (Aug 20, 2026 to Sep 17, 2026), Qualtrics is recommended most often for survey tools, appearing in 53.6% of recommendations, followed by SurveyMonkey (53.6%). This is a measurement of what AI assistants recommend, not an editorial verdict.

What does ChatGPT recommend for survey tools?

ChatGPT recommends SurveyMonkey most often for survey tools. It appears as a recommendation in 42.9% of ChatGPT's sampled answers in this window (Aug 20, 2026 to Sep 17, 2026). Other engines answer differently. The per-engine breakdown in the ranking shows each one.

How is this measured?

Orbator samples AI answers to buyer questions across 4 engines and counts how often each product is recommended. No product pays for placement. The survey tools ranking is based on 28 answers in the current 4-week window (Aug 20, 2026 to Sep 17, 2026). Full methodology is published at https://www.orbator.io/ai-index/methodology.

Compare the top survey tools side by side

Verified facts for the most-recommended products — each sourced and dated. No editorial scoring, just the data side by side.

Microsoftmicrosoft.comIntercomintercom.comZendeskzendesk.comAmplitudeamplitude.comCannycanny.io
PricingEssential: $29 a month ↗ sourceverified Sep 5, 2026Support Team: $19 a month ↗ sourceverified Sep 5, 2026Free ↗ sourceverified Sep 5, 2026Pro: $79 a month (free tier available) ↗ sourceverified Sep 5, 2026
Featuresadvanced security ↗ sourceverified Sep 5, 2026Service level agreements (SLAs) ↗ sourceverified Sep 5, 2026Email and ticketing system ↗ sourceverified Sep 5, 2026AI Data Governance ↗ sourceverified Sep 5, 2026Comment summaries ↗ sourceverified Sep 5, 2026
PlatformsPC ↗ sourceverified Sep 5, 2026Phone ↗ sourceverified Sep 5, 2026Web ↗ sourceverified Sep 5, 2026Mobile ↗ sourceverified Sep 5, 2026
IntegrationsGithub ↗ sourceverified Sep 5, 2026Forethought ↗ sourceverified Sep 5, 2026Jira ↗ sourceverified Sep 5, 2026

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