What AI assistants actually recommend when buyers ask about user research tools — measured on a rolling 4-week window across 5 engines, published as open data.
Updated 2026-09-18 · 35 sampled answers · rolling 4-week window · methodology
Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.
Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 18, 2026
Sample: 35 AI answers · Window: Aug 21, 2026 – Sep 18, 2026 (4-week rolling) · trend vs prior 4 weeks (53 answers)
Samples by engine: GROK 7 (last run Aug 25, 2026) · GEMINI 7 (last run Aug 25, 2026) · CHATGPT 7 (last run Aug 25, 2026) · CLAUDE 7 (last run Aug 26, 2026) · PERPLEXITY 7 (last run Aug 25, 2026 — stalest)
How these numbers are made: sampling design · prompt provenance · what counts as a mention · what we cannot see
On the record: This ranking is frozen as a dated snapshot every day. View this category's history to see what entered and left the ranking and when, or read what the engines actually said on a given day.
Across 35 sampled AI answers from 5 engines, Lookback is recommended most often — appearing in 65.7% of recommendations, followed by User Interviews (62.9%) and UserTesting (60%).
This is a measurement of share of voice across 5 AI engines — not an editorial pick. See the full ranking below.
Orbator asked Grok, Gemini, ChatGPT, Claude and Perplexity buyer questions about user research tools and sampled 35 answers between Aug 21, 2026 and Sep 18, 2026. Recommendation share counts the answers that recommended or listed a product, so a passing mention or a warning adds nothing to it. A category publishes once it holds at least 20 independently sampled answers in the window. Read the full methodology or download this ranking as CSV.
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | lookback.io | 65.7% 95% CI 49.2–79.2% 23 mentions · avg pos 7 first pick 13% | — | GROK 85.7%GEMINI 71.4%CHATGPT 42.9%CLAUDE 71.4%PERPLEXITY 57.1% | Claim |
| 2 | userinterviews.com | 62.9% 95% CI 46.3–76.8% 22 mentions · avg pos 4.6 first pick 31.8% | — | GROK 71.4%GEMINI 71.4%CHATGPT 57.1%CLAUDE 57.1%PERPLEXITY 57.1% | Claim |
| 3 | usertesting.com | 60% 95% CI 43.6–74.4% 21 mentions · avg pos 3.8 first pick 19% | — | GROK 100%GEMINI 57.1%CHATGPT 28.6%CLAUDE 57.1%PERPLEXITY 57.1% | Claim |
| 4 | maze.co | 57.1% 95% CI 40.9–72% 20 mentions · avg pos 3.7 first pick 15% | — | GROK 85.7%GEMINI 71.4%CHATGPT 28.6%CLAUDE 42.9%PERPLEXITY 57.1% | Claim |
| 5 | lyssna.com | 42.9% 95% CI 28–59.1% 15 mentions · avg pos 5.1 first pick 26.7% | — | GROK 71.4%GEMINI 57.1%CHATGPT 14.3%CLAUDE 42.9%PERPLEXITY 28.6% | Claim |
| 6 | respondent.io | 42.9% 95% CI 28–59.1% 15 mentions · avg pos 5.5 first pick 26.7% | — | GROK 57.1%GEMINI 42.9%CHATGPT 42.9%CLAUDE 42.9%PERPLEXITY 28.6% | Claim |
| 7 | dovetail.com | 40% 95% CI 25.6–56.4% 14 mentions · avg pos 10.1 first pick 14.3% | — | GROK 71.4%GEMINI 28.6%CHATGPT 42.9%CLAUDE 28.6%PERPLEXITY 28.6% | Claim |
| 8 | userlytics.com | 37.1% 95% CI 23.2–53.7% 13 mentions · avg pos 5.4 first pick 7.7% | — | GROK 57.1%GEMINI 57.1%CLAUDE 57.1%PERPLEXITY 14.3% | Claim |
| 9 | uxtweak.com | 37.1% 95% CI 23.2–53.7% 13 mentions · avg pos 5.5 first pick 15.4% | — | GROK 42.9%GEMINI 71.4%CLAUDE 14.3%PERPLEXITY 57.1% | Claim |
| 10 | hotjar.com | 37.1% 95% CI 23.2–53.7% 13 mentions · avg pos 8 first pick 0% | — | GROK 57.1%GEMINI 57.1%CLAUDE 28.6%PERPLEXITY 42.9% | Claim |
| 11 | zoom.com | 37.1% 95% CI 23.2–53.7% 13 mentions · avg pos 8.7 first pick 0% | — | GROK 57.1%GEMINI 42.9%CHATGPT 28.6%CLAUDE 14.3%PERPLEXITY 42.9% | Claim |
| 12 | greatquestion.co | 34.3% 95% CI 20.8–50.8% 12 mentions · avg pos 6.3 first pick 8.3% | — | GROK 85.7%GEMINI 42.9%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 13 | dscout.com | 31.4% 95% CI 18.6–48% 11 mentions · avg pos 6.5 first pick 0% | — | GROK 42.9%GEMINI 42.9%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 42.9% | Claim |
| 14 | optimalworkshop.com | 28.6% 95% CI 16.3–45.1% 10 mentions · avg pos 9.5 first pick 0% | — | GROK 42.9%GEMINI 57.1%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 15 | usabilityhub.com | 25.7% 95% CI 14.2–42.1% 9 mentions · avg pos 6.4 first pick 11.1% | — | GROK 57.1%GEMINI 42.9%CLAUDE 28.6% | Claim |
| 16 | figma.com | 20% 95% CI 10–35.9% 7 mentions · avg pos 5.7 first pick 0% | — | GROK 71.4%CLAUDE 28.6% | Claim |
| 17 | withkoji.com | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 5 first pick 16.7% | — | GROK 71.4%CLAUDE 14.3% | Claim |
| 18 | PlaybookUX | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 5.5 first pick 0% | — | GROK 28.6%GEMINI 28.6%CLAUDE 28.6% | Claim |
| 19 | qualtrics.com | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 6.2 first pick 33.3% | — | GROK 14.3%GEMINI 14.3%CLAUDE 28.6%PERPLEXITY 28.6% | Claim |
| 20 | cleverx.com | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 8.2 first pick 0% | — | GROK 42.9%GEMINI 14.3%CLAUDE 28.6% | Claim |
| 21 | prolific.com | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 9.2 first pick 0% | — | GROK 42.9%GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 22 | microsoft.com | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 13 first pick 0% | — | GROK 14.3%GEMINI 57.1%CLAUDE 14.3% | Claim |
| 23 | Ethnio | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 5.6 first pick 0% | — | GROK 14.3%GEMINI 28.6%PERPLEXITY 28.6% | Claim |
| 24 | typeform.com | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 7.3 first pick 0% | — | GROK 28.6%GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 25 | meet.google.com | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 8.2 first pick 0% | — | GEMINI 28.6%CHATGPT 28.6%CLAUDE 14.3% | Claim |
| 26 | Userbrain | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 10.2 first pick 0% | — | GROK 14.3%GEMINI 42.9%CLAUDE 14.3% | Claim |
| 27 | userzoom.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 3 first pick 0% | — | GROK 14.3%GEMINI 28.6%CLAUDE 14.3% | Claim |
| 28 | Loop11 | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 6.3 first pick 0% | — | GROK 14.3%GEMINI 28.6%PERPLEXITY 14.3% | Claim |
| 29 | useberry.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 7 first pick 0% | — | GROK 42.9%GEMINI 14.3% | Claim |
| 30 | Userfeel | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 8.5 first pick 0% | — | GROK 14.3%GEMINI 28.6%PERPLEXITY 14.3% | Claim |
| 31 | Condens | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 8.8 first pick 0% | — | GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 32 | sprig.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 8.8 first pick 0% | — | GROK 14.3%CLAUDE 28.6%PERPLEXITY 14.3% | Claim |
| 33 | uxarmy.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 8.8 first pick 0% | — | GROK 14.3%GEMINI 14.3%PERPLEXITY 28.6% | Claim |
| 34 | findingsapp.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 9.5 first pick 0% | — | GEMINI 14.3%CLAUDE 28.6%PERPLEXITY 14.3% | Claim |
| 35 | Notably | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 11 first pick 0% | — | GROK 14.3%GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 36 | Google Forms | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 12.3 first pick 0% | — | GROK 14.3%GEMINI 28.6%PERPLEXITY 14.3% | Claim |
| 37 | Marvin | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 17 first pick 0% | — | GROK 28.6%GEMINI 28.6% | Claim |
| 38 | surveymonkey.com | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 5.3 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 39 | mixpanel.com | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 12.7 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 40 | notion.so | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 13 first pick 0% | — | GROK 14.3%CHATGPT 14.3%CLAUDE 14.3% | Claim |
| 41 | qualaroo.com | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 13.3 first pick 0% | — | GEMINI 28.6%PERPLEXITY 14.3% | Claim |
| 42 | listenlabs.ai | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 13.7 first pick 0% | — | GROK 28.6%GEMINI 14.3% | Claim |
| 43 | looppanel.com | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 17 first pick 0% | — | GROK 14.3%GEMINI 28.6% | Claim |
| 44 | discord.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 7.5 first pick 0% | — | GROK 14.3%CLAUDE 14.3% | Claim |
| 45 | otter.ai | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 9.5 first pick 0% | — | GROK 28.6% | Claim |
| 46 | slack.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 11.5 first pick 0% | — | CLAUDE 28.6% | Claim |
| 47 | conveo.ai | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 12 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3% | Claim |
| 48 | crazyegg.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 13.5 first pick 0% | — | GEMINI 28.6% | Claim |
| 49 | contentsquare.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 17 first pick 0% | — | GROK 14.3%GEMINI 14.3% | Claim |
| 50 | getperspective.ai | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 17 first pick 0% | — | GROK 28.6% | Claim |
| 51 | calendly.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 18.5 first pick 0% | — | GROK 14.3%GEMINI 14.3% | Claim |
| 52 | maxqda.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 24.5 first pick 0% | — | GEMINI 28.6% | Claim |
| 53 | trymata.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 1 first pick 100% | — | GROK 14.3% | Claim |
| 54 | getversive.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 2 first pick 0% | — | GROK 14.3% | Claim |
| 55 | sheets.google.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 3 first pick 0% | — | GEMINI 14.3% | Claim |
| 56 | Adobe XD | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | CLAUDE 14.3% | Claim |
| 57 | clarity.microsoft.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | CLAUDE 14.3% | Claim |
| 58 | qualz.ai | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | GEMINI 14.3% | Claim |
| 59 | evelance.io | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 6 first pick 0% | — | GEMINI 14.3% | Claim |
| 60 | heymarvin.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 7 first pick 0% | — | GROK 14.3% | Claim |
| 61 | skype.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 9 first pick 0% | — | GEMINI 14.3% | Claim |
| 62 | tremendous.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 10 first pick 0% | — | CLAUDE 14.3% | Claim |
| 63 | userbob.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 10 first pick 0% | — | GROK 14.3% | Claim |
| 64 | fullstory.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 11 first pick 0% | — | GROK 14.3% | Claim |
| 65 | airtable.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 12 first pick 0% | — | GROK 14.3% | Claim |
| 66 | zoom.us | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 12 first pick 0% | — | GROK 14.3% | Claim |
| 67 | formbricks.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 13 first pick 0% | — | GROK 14.3% | Claim |
| 68 | TryMyUI | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 17 first pick 0% | — | GEMINI 14.3% | Claim |
| 69 | Discuss | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 19 first pick 0% | — | GEMINI 14.3% | Claim |
| 70 | Discuss.io | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 19 first pick 0% | — | GEMINI 14.3% | Claim |
| 71 | outset.ai | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GEMINI 14.3% | Claim |
| 72 | voxpopme.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GEMINI 14.3% | Claim |
| 73 | uxcam.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 22 first pick 0% | — | GEMINI 14.3% | Claim |
| 74 | atlasti.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 26 first pick 0% | — | GEMINI 14.3% | Claim |
| 75 | dedoose.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 26 first pick 0% | — | GEMINI 14.3% | Claim |
| 76 | qsrinternational.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 26 first pick 0% | — | GEMINI 14.3% | Claim |
| 77 | obsproject.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 28 first pick 0% | — | GEMINI 14.3% | Claim |
| 78 | questionpro.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 32 first pick 0% | — | GEMINI 14.3% | Claim |
| 79 | Banani | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
Reading the numbers: Share is a point estimate on 35 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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Head-to-head pages for products ranked in User research tools. Each one sets out sourced facts side by side, plus which product AI assistants recommend more, engine by engine.
Every number on this page is measured from sampled answers, and those answers are kept. The archive holds dated excerpts of what each engine answered, never full answers. Read the answer archive for user research tools to see the excerpts by date and engine, or view the ranking history to see what entered and left this ranking and when.
Across 35 sampled AI answers from 5 engines (Aug 21, 2026 to Sep 18, 2026), Lookback is recommended most often for user research tools, appearing in 65.7% of recommendations, followed by User Interviews (62.9%). This is a measurement of what AI assistants recommend, not an editorial verdict.
ChatGPT recommends User Interviews most often for user research tools. It appears as a recommendation in 57.1% of ChatGPT's sampled answers in this window (Aug 21, 2026 to Sep 18, 2026). Other engines answer differently. The per-engine breakdown in the ranking shows each one.
Orbator samples AI answers to buyer questions across 5 engines and counts how often each product is recommended. No product pays for placement. The user research tools ranking is based on 35 answers in the current 4-week window (Aug 21, 2026 to Sep 18, 2026). Full methodology is published at https://www.orbator.io/ai-index/methodology.
Verified facts for the most-recommended products — each sourced and dated. No editorial scoring, just the data side by side.
| Dovetaildovetail.com | Microsoftmicrosoft.com | Mixpanelmixpanel.com | FullStoryfullstory.com | Airtableairtable.com | |
|---|---|---|---|---|---|
| Pricing | Free ↗ sourceverified Sep 5, 2026 | — | Growth: $120 a month (free tier available) ↗ sourceverified Sep 5, 2026 | — | Team: $20 a month (free tier available) ↗ sourceverified Sep 5, 2026 |
| Features | AI clustering ↗ sourceverified Sep 5, 2026 | cloud storage ↗ sourceverified Sep 5, 2026 | Heatmaps and clickmaps ↗ sourceverified Sep 5, 2026 | User Segmentation ↗ sourceverified Sep 5, 2026 | Automations ↗ sourceverified Sep 5, 2026 |
| Platforms | — | PC ↗ sourceverified Sep 5, 2026 | Web ↗ sourceverified Sep 5, 2026 | API ↗ sourceverified Sep 5, 2026 | Mobile ↗ sourceverified Sep 5, 2026 |
| Integrations | Salesforce CRM ↗ sourceverified Sep 5, 2026 | — | Segment ↗ sourceverified Sep 5, 2026 | Cloud storage ↗ sourceverified Sep 5, 2026 | ChatGPT ↗ sourceverified Sep 5, 2026 |
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