AI Index / User research tools

Best User research tools

What AI assistants actually recommend when buyers ask about user research tools — measured on a rolling 4-week window across 4 engines, published as open data.

Updated 2026-10-11 · 20 sampled answers · rolling 4-week window · methodology

Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.

Rolling 4-week window20 samples4 enginesmethodologydata studies

Measured by Orbatormethodology owner Henrik Tellewindow ends Oct 11, 2026

Sample: 20 AI answers · Window: Sep 13, 2026 – Oct 11, 2026 (4-week rolling) · trend vs prior 4 weeks (63 answers)

Samples by engine: GROK 5 (last run Sep 30, 2026) · GEMINI 5 (last run Sep 30, 2026) · CLAUDE 5 (last run Sep 30, 2026) · PERPLEXITY 5 (last run Sep 30, 2026) · CHATGPT 0 (last run Aug 25, 2026 — stalest)

How these numbers are made: sampling design · prompt provenance · what counts as a mention · what we cannot see

On the record: This ranking is frozen as a dated snapshot every day. View this category's history to see what entered and left the ranking and when, or read what the engines actually said on a given day.

What is the best user research tools?

Across 20 sampled AI answers from 4 engines, User Interviews is recommended most often — appearing in 75% of recommendations, followed by UserTesting (75%) and Maze (60%).

This is a measurement of share of voice across 4 AI engines — not an editorial pick. See the full ranking below.

How this ranking is measured

Orbator asked Grok, Gemini, Claude and Perplexity buyer questions about user research tools and sampled 20 answers between Sep 13, 2026 and Oct 11, 2026. Recommendation share counts the answers that recommended or listed a product, so a passing mention or a warning adds nothing to it. A category publishes once it holds at least 20 independently sampled answers in the window. Read the full methodology or download this ranking as CSV.

recommendedlistedneutral mentionwarned againstRecommendation share counts answers that recommend or list it — neutral mentions and warnings shown for transparency
#ProductShareTrendEngines
1

userinterviews.com

75%

95% CI 53.1–88.8%

15 mentions · avg pos 4.5

first pick 33.3%

—
GROK 80%GEMINI 60%CLAUDE 60%PERPLEXITY 100%
Claim
2

usertesting.com

75%

95% CI 53.1–88.8%

15 mentions · avg pos 7.1

first pick 13.3%

—
GROK 100%GEMINI 80%CLAUDE 60%PERPLEXITY 60%
Claim
3

maze.co

60%

95% CI 38.7–78.1%

12 mentions · avg pos 3.9

first pick 33.3%

—
GROK 80%GEMINI 40%CLAUDE 40%PERPLEXITY 80%
Claim
4

lookback.io

60%

95% CI 38.7–78.1%

12 mentions · avg pos 7.7

first pick 0%

—
GROK 60%GEMINI 40%CLAUDE 60%PERPLEXITY 80%
Claim
5

dovetail.com

60%

95% CI 38.7–78.1%

12 mentions · avg pos 12

first pick 8.3%

—
GROK 60%GEMINI 60%CLAUDE 60%PERPLEXITY 60%
Claim
Pricing: Free ↗ source · verified Sep 5, 2026
Features: AI Agents ↗ source · verified Sep 5, 2026
Integrations: Salesforce CRM ↗ source · verified Sep 5, 2026
6

lyssna.com

55%

95% CI 34.2–74.2%

11 mentions · avg pos 6.1

first pick 9.1%

—
GROK 80%GEMINI 40%CLAUDE 40%PERPLEXITY 60%
Claim
7

respondent.io

45%

95% CI 25.8–65.8%

9 mentions · avg pos 2.9

first pick 22.2%

—
GROK 40%GEMINI 40%CLAUDE 40%PERPLEXITY 60%
Claim
8

userlytics.com

45%

95% CI 25.8–65.8%

9 mentions · avg pos 8.1

first pick 0%

—
GROK 40%GEMINI 80%CLAUDE 20%PERPLEXITY 40%
Claim
9

qualtrics.com

40%

95% CI 21.9–61.3%

8 mentions · avg pos 10

first pick 0%

—
GROK 40%GEMINI 40%CLAUDE 40%PERPLEXITY 40%
Claim
10

dscout.com

35%

95% CI 18.1–56.7%

7 mentions · avg pos 6.9

first pick 14.3%

—
GROK 40%GEMINI 60%CLAUDE 20%PERPLEXITY 20%
Claim
11

prolific.com

30%

95% CI 14.5–51.9%

6 mentions · avg pos 4.5

first pick 16.7%

—
GROK 20%GEMINI 40%CLAUDE 40%PERPLEXITY 20%
Claim
12

greatquestion.co

30%

95% CI 14.5–51.9%

6 mentions · avg pos 7.2

first pick 0%

—
GROK 60%CLAUDE 20%PERPLEXITY 40%
Claim
13

hotjar.com

30%

95% CI 14.5–51.9%

6 mentions · avg pos 7.7

first pick 0%

—
GROK 40%GEMINI 20%CLAUDE 40%PERPLEXITY 20%
Claim
14

cleverx.com

25%

95% CI 11.2–46.9%

5 mentions · avg pos 3.6

first pick 20%

—
GROK 80%CLAUDE 20%
Claim
15
Ethnio

25%

95% CI 11.2–46.9%

5 mentions · avg pos 3.8

first pick 0%

—
GROK 20%GEMINI 40%CLAUDE 20%PERPLEXITY 20%
Claim
16

uxtweak.com

25%

95% CI 11.2–46.9%

5 mentions · avg pos 5.4

first pick 0%

—
GROK 40%GEMINI 20%CLAUDE 20%PERPLEXITY 20%
Claim
17

withkoji.com

25%

95% CI 11.2–46.9%

5 mentions · avg pos 7.4

first pick 40%

—
GROK 80%GEMINI 20%
Claim
18

surveymonkey.com

25%

95% CI 11.2–46.9%

5 mentions · avg pos 9.2

first pick 0%

—
GEMINI 40%CLAUDE 40%PERPLEXITY 20%
Claim
19

zoom.com

25%

95% CI 11.2–46.9%

5 mentions · avg pos 11.2

first pick 0%

—
GROK 40%GEMINI 40%CLAUDE 20%
Claim
20

usabilityhub.com

20%

95% CI 8.1–41.6%

4 mentions · avg pos 7

first pick 0%

—
GROK 40%GEMINI 20%CLAUDE 20%
Claim
21

typeform.com

20%

95% CI 8.1–41.6%

4 mentions · avg pos 9

first pick 0%

—
GEMINI 40%CLAUDE 20%PERPLEXITY 20%
Claim
22

figma.com

20%

95% CI 8.1–41.6%

4 mentions · avg pos 9.3

first pick 25%

—
GROK 40%GEMINI 20%CLAUDE 20%
Claim
23
Condens

20%

95% CI 8.1–41.6%

4 mentions · avg pos 13.3

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 40%
Claim
24

calendly.com

15%

95% CI 5.2–36%

3 mentions · avg pos 6.3

first pick 0%

—
GROK 40%CLAUDE 20%
Claim
25
Loop11

15%

95% CI 5.2–36%

3 mentions · avg pos 6.3

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
26
Marvin

15%

95% CI 5.2–36%

3 mentions · avg pos 7.3

first pick 0%

—
GROK 40%CLAUDE 20%
Claim
27
Userbrain

15%

95% CI 5.2–36%

3 mentions · avg pos 7.3

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
28

otter.ai

15%

95% CI 5.2–36%

3 mentions · avg pos 8.3

first pick 0%

—
GROK 40%CLAUDE 20%
Claim
29

optimalworkshop.com

15%

95% CI 5.2–36%

3 mentions · avg pos 9

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
30

sprig.com

15%

95% CI 5.2–36%

3 mentions · avg pos 9

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
31
Google Forms

15%

95% CI 5.2–36%

3 mentions · avg pos 9.7

first pick 33.3%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
32

meet.google.com

15%

95% CI 5.2–36%

3 mentions · avg pos 10.3

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
33

notion.so

15%

95% CI 5.2–36%

3 mentions · avg pos 12.3

first pick 0%

—
GROK 40%CLAUDE 20%
Claim
34

microsoft.com

15%

95% CI 5.2–36%

3 mentions · avg pos 13.7

first pick 0%

—
GROK 20%GEMINI 40%
Claim
Features: cloud storage ↗ source · verified Sep 5, 2026
Platforms: PC ↗ source · verified Sep 5, 2026
35

findingsapp.com

15%

95% CI 5.2–36%

3 mentions · avg pos 21.7

first pick 0%

—
GROK 20%GEMINI 20%CLAUDE 20%
Claim
36
PlaybookUX

10%

95% CI 2.8–30.1%

2 mentions · avg pos 4.5

first pick 0%

—
GEMINI 40%
Claim
37

getperspective.ai

10%

95% CI 2.8–30.1%

2 mentions · avg pos 5

first pick 0%

—
GROK 20%GEMINI 20%
Claim
38

discord.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 6.5

first pick 0%

—
GROK 20%CLAUDE 20%
Claim
39

survicate.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 6.5

first pick 0%

—
GROK 20%PERPLEXITY 20%
Claim
40
Askable

10%

95% CI 2.8–30.1%

2 mentions · avg pos 7.5

first pick 0%

—
GEMINI 40%
Claim
41

questionpro.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 8

first pick 0%

—
CLAUDE 20%PERPLEXITY 20%
Claim
42

clarity.microsoft.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 10

first pick 0%

—
GROK 20%GEMINI 20%
Claim
43

useberry.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 15

first pick 0%

—
GROK 40%
Claim
44

zoom.us

10%

95% CI 2.8–30.1%

2 mentions · avg pos 16.5

first pick 0%

—
GEMINI 20%CLAUDE 20%
Claim
45

analytics.google.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 17

first pick 0%

—
GEMINI 20%PERPLEXITY 20%
Claim
46

maxqda.com

10%

95% CI 2.8–30.1%

2 mentions · avg pos 22

first pick 0%

—
GEMINI 40%
Claim
47
Adobe XD

5%

95% CI 0.9–23.6%

1 mentions · avg pos 1

first pick 100%

—
CLAUDE 20%
Claim
48

salesforce.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 3

first pick 0%

—
PERPLEXITY 20%
Claim
49
Fieldwork

5%

95% CI 0.9–23.6%

1 mentions · avg pos 3

first pick 0%

—
CLAUDE 20%
Claim
50

uxarmy.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 3

first pick 0%

—
GEMINI 20%
Claim
51

obsproject.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 4

first pick 0%

—
GROK 20%
Claim
52
TestingTime

5%

95% CI 0.9–23.6%

1 mentions · avg pos 4

first pick 0%

—
GEMINI 20%
Claim
53

sheets.google.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 5

first pick 0%

—
GROK 20%
Claim
54

newtonx.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 5

first pick 0%

—
GROK 20%
Claim
55

mixpanel.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 6

first pick 0%

—
PERPLEXITY 20%
Claim
Pricing: Growth: $120 a month (free tier available) ↗ source · verified Sep 5, 2026
Features: Metric Trees ↗ source · verified Sep 5, 2026
Platforms: Web ↗ source · verified Sep 5, 2026
Integrations: Segment ↗ source · verified Sep 5, 2026
56
Userfeel

5%

95% CI 0.9–23.6%

1 mentions · avg pos 6

first pick 0%

—
CLAUDE 20%
Claim
57

listenlabs.ai

5%

95% CI 0.9–23.6%

1 mentions · avg pos 7

first pick 0%

—
GROK 20%
Claim
58

qualaroo.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 7

first pick 0%

—
GEMINI 20%
Claim
59

slack.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 7

first pick 0%

—
CLAUDE 20%
Claim
60
TryMyUI

5%

95% CI 0.9–23.6%

1 mentions · avg pos 7

first pick 0%

—
GEMINI 20%
Claim
61

sharefable.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 10

first pick 0%

—
GEMINI 20%
Claim
62

formbricks.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 10

first pick 0%

—
CLAUDE 20%
Claim
63
SavvyCal

5%

95% CI 0.9–23.6%

1 mentions · avg pos 11

first pick 0%

—
CLAUDE 20%
Claim
64

fullstory.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 13

first pick 0%

—
GEMINI 20%
Claim
Features: User Segmentation ↗ source · verified Sep 5, 2026
Platforms: API ↗ source · verified Sep 5, 2026
Integrations: Data warehouse ↗ source · verified Sep 5, 2026
65

craigslist.org

5%

95% CI 0.9–23.6%

1 mentions · avg pos 14

first pick 0%

—
GEMINI 20%
Claim
66
Smartlook

5%

95% CI 0.9–23.6%

1 mentions · avg pos 14

first pick 0%

—
GEMINI 20%
Claim
67
Tally.so

5%

95% CI 0.9–23.6%

1 mentions · avg pos 14

first pick 0%

—
GEMINI 20%
Claim
68

fireflies.ai

5%

95% CI 0.9–23.6%

1 mentions · avg pos 16

first pick 0%

—
CLAUDE 20%
Claim
69

airtable.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 17

first pick 0%

—
CLAUDE 20%
Claim
Pricing: Team: $20 a month (free tier available) ↗ source · verified Sep 5, 2026
Features: Automations ↗ source · verified Sep 5, 2026
Platforms: Mobile ↗ source · verified Sep 5, 2026
Integrations: ChatGPT ↗ source · verified Sep 5, 2026
70

theysaid.io

5%

95% CI 0.9–23.6%

1 mentions · avg pos 17

first pick 0%

—
GROK 20%
Claim
71
Userology

5%

95% CI 0.9–23.6%

1 mentions · avg pos 17

first pick 0%

—
GROK 20%
Claim
72
EnjoyHQ

5%

95% CI 0.9–23.6%

1 mentions · avg pos 18

first pick 0%

—
CLAUDE 20%
Claim
73

tangocard.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 19

first pick 0%

—
CLAUDE 20%
Claim
74

tremendous.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 19

first pick 0%

—
CLAUDE 20%
Claim
75

paypal.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 20

first pick 0%

—
CLAUDE 20%
Claim
Features: Pay in 4 interest-free payments ↗ source · verified Sep 5, 2026
Integrations: Synchrony Bank ↗ source · verified Sep 5, 2026
76

userzoom.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 21

first pick 0%

—
GEMINI 20%
Claim
77

usercall.co

5%

95% CI 0.9–23.6%

1 mentions · avg pos 22

first pick 0%

—
GEMINI 20%
Claim
78
Uxia

5%

95% CI 0.9–23.6%

1 mentions · avg pos 23

first pick 0%

—
GEMINI 20%
Claim
79

getversive.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 23

first pick 0%

—
GEMINI 20%
Claim
80
Wondering

5%

95% CI 0.9–23.6%

1 mentions · avg pos 23

first pick 0%

—
GEMINI 20%
Claim
81
Yasna

5%

95% CI 0.9–23.6%

1 mentions · avg pos 23

first pick 0%

—
GEMINI 20%
Claim
82

conveo.ai

5%

95% CI 0.9–23.6%

1 mentions · avg pos 24

first pick 0%

—
GEMINI 20%
Claim
83
Discuss

5%

95% CI 0.9–23.6%

1 mentions · avg pos 24

first pick 0%

—
GEMINI 20%
Claim
84
Discuss.io

5%

95% CI 0.9–23.6%

1 mentions · avg pos 24

first pick 0%

—
GEMINI 20%
Claim
85
FocusVision

5%

95% CI 0.9–23.6%

1 mentions · avg pos 25

first pick 0%

—
GEMINI 20%
Claim
86
Recollective

5%

95% CI 0.9–23.6%

1 mentions · avg pos 30

first pick 0%

—
GEMINI 20%
Claim
87

atlasti.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 31

first pick 0%

—
GEMINI 20%
Claim
88

dedoose.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 33

first pick 0%

—
GEMINI 20%
Claim
89
Thematic

5%

95% CI 0.9–23.6%

1 mentions · avg pos 34

first pick 0%

—
GEMINI 20%
Claim
90

qsrinternational.com

5%

95% CI 0.9–23.6%

1 mentions · avg pos 36

first pick 0%

—
GEMINI 20%
Claim
91
Adobe Analytics

5%

95% CI 0.9–23.6%

1 mentions

first pick 0%

—
PERPLEXITY 20%
Claim
92

jotform.com

5%

95% CI 0.9–23.6%

1 mentions

first pick 0%

—
PERPLEXITY 20%
Claim

Reading the numbers: Share is a point estimate on 20 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.

Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.

Watch this category

These rankings move. Get one email a week on who AI recommends in User research tools. No account needed.

Compare the leaders

Head-to-head pages for products ranked in User research tools. Each one sets out sourced facts side by side, plus which product AI assistants recommend more, engine by engine.

What the engines actually said

Every number on this page is measured from sampled answers, and those answers are kept. The archive holds dated excerpts of what each engine answered, never full answers. Read the answer archive for user research tools to see the excerpts by date and engine, or view the ranking history to see what entered and left this ranking and when.

Questions buyers ask about User research tools

What is the best user research tools?

Across 20 sampled AI answers from 4 engines (Sep 13, 2026 to Oct 11, 2026), User Interviews is recommended most often for user research tools, appearing in 75% of recommendations, followed by UserTesting (75%). This is a measurement of what AI assistants recommend, not an editorial verdict.

What does ChatGPT recommend for user research tools?

No ChatGPT recommendation for user research tools appears in this window's sample (Sep 13, 2026 to Oct 11, 2026). The per-engine breakdown in the ranking shows what each engine answered.

How is this measured?

Orbator samples AI answers to buyer questions across 4 engines and counts how often each product is recommended. No product pays for placement. The user research tools ranking is based on 20 answers in the current 4-week window (Sep 13, 2026 to Oct 11, 2026). Full methodology is published at https://www.orbator.io/ai-index/methodology.

Compare the top user research tools side by side

Verified facts for the most-recommended products — each sourced and dated. No editorial scoring, just the data side by side.

Dovetaildovetail.comMicrosoftmicrosoft.comMixpanelmixpanel.comFullStoryfullstory.comAirtableairtable.com
PricingFree ↗ sourceverified Sep 5, 2026—Growth: $120 a month (free tier available) ↗ sourceverified Sep 5, 2026—Team: $20 a month (free tier available) ↗ sourceverified Sep 5, 2026
FeaturesAI Agents ↗ sourceverified Sep 5, 2026cloud storage ↗ sourceverified Sep 5, 2026Metric Trees ↗ sourceverified Sep 5, 2026User Segmentation ↗ sourceverified Sep 5, 2026Automations ↗ sourceverified Sep 5, 2026
Platforms—PC ↗ sourceverified Sep 5, 2026Web ↗ sourceverified Sep 5, 2026API ↗ sourceverified Sep 5, 2026Mobile ↗ sourceverified Sep 5, 2026
IntegrationsSalesforce CRM ↗ sourceverified Sep 5, 2026—Segment ↗ sourceverified Sep 5, 2026Data warehouse ↗ sourceverified Sep 5, 2026ChatGPT ↗ sourceverified Sep 5, 2026

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