What AI assistants recommend when buyers ask about ai customer support agents — measured weekly across engines, published as open data.
Sample: 133 AI answers · Window: May 21, 2026 – Jun 18, 2026 (4-week rolling)
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | Zendesk zendesk.com | 67.7% avg pos 5.5 | — | CHATGPT 63.3%CLAUDE 51.4%PERPLEXITY 83.7% | Claim |
| 2 | Intercom Fin intercom.com | 42.9% avg pos 7.2 | — | CHATGPT 44.9%CLAUDE 40%PERPLEXITY 42.9% | Claim |
| 3 | Freshdesk Omni freshdesk.com | 28.6% avg pos 8 | — | CHATGPT 36.7%CLAUDE 14.3%PERPLEXITY 30.6% | Claim |
| 4 | Tidio AI Chatbot tidio.com | 19.5% avg pos 6.2 | — | CHATGPT 36.7%CLAUDE 2.9%PERPLEXITY 14.3% | Claim |
| 5 | Twig twig.so | 18% avg pos 2.7 | — | CHATGPT 22.4%CLAUDE 17.1%PERPLEXITY 14.3% | Claim |
| 6 | Gorgias | 16.5% avg pos 5.8 | — | CHATGPT 10.2%CLAUDE 28.6%PERPLEXITY 14.3% | Claim |
| 7 | Ada ada.support | 16.5% avg pos 9.6 | — | CHATGPT 16.3%CLAUDE 17.1%PERPLEXITY 16.3% | Claim |
| 8 | Freshsuccess freshworks.com | 15.8% avg pos 1 | — | CHATGPT 28.6%CLAUDE 17.1%PERPLEXITY 2% | Claim |
| 9 | Crisp Chat crisp.chat | 15.8% avg pos 4.1 | — | CHATGPT 8.2%CLAUDE 14.3%PERPLEXITY 24.5% | Claim |
| 10 | HubSpot CRM hubspot.com | 15% avg pos 4.4 | — | CHATGPT 16.3%PERPLEXITY 24.5% | Claim |
| 11 | ChatGPT openai.com | 14.3% avg pos 5.9 | — | CHATGPT 22.4%CLAUDE 17.1%PERPLEXITY 4.1% | Claim |
| 12 | Tidio | 13.5% avg pos 4.1 | — | CHATGPT 10.2%CLAUDE 17.1%PERPLEXITY 14.3% | Claim |
| 13 | Drift drift.com | 12.8% avg pos 8 | — | CHATGPT 26.5%CLAUDE 11.4% | Claim |
| 14 | Kore.ai kore.ai | 12% avg pos 3.2 | — | CLAUDE 8.6%PERPLEXITY 26.5% | Claim |
| 15 | Agentforce Service salesforce.com | 12% avg pos 12 | — | CHATGPT 22.4%CLAUDE 5.7%PERPLEXITY 6.1% | Claim |
| 16 | Help Scout helpscout.com | 11.3% avg pos 3.1 | — | CHATGPT 10.2%CLAUDE 11.4%PERPLEXITY 12.2% | Claim |
| 17 | Yellow.ai yellow.ai | 11.3% avg pos 5 | — | CLAUDE 8.6%PERPLEXITY 24.5% | Claim |
| 18 | Gorgias Automate gorgias.com | 10.5% avg pos 1 | — | CHATGPT 14.3%CLAUDE 2.9%PERPLEXITY 12.2% | Claim |
| 19 | Apigee cloud.google.com | 9.8% avg pos 8.6 | — | CHATGPT 22.4%CLAUDE 5.7% | Claim |
| 20 | Fin fin.ai | 9% avg pos 3.5 | — | CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 21 | Chatbase | 9% avg pos 4.5 | — | CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 22 | Cognigy | 9% avg pos 4.8 | — | CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 23 | Omilia | 9% avg pos 5.1 | — | CLAUDE 2.9%PERPLEXITY 22.4% | Claim |
| 24 | Zoho zoho.com | 9% avg pos 8.5 | — | CHATGPT 18.4%CLAUDE 2.9%PERPLEXITY 4.1% | Claim |
| 25 | Zapier zapier.com | 9% avg pos 14.6 | — | CHATGPT 8.2%CLAUDE 2.9%PERPLEXITY 14.3% | Claim |
| 26 | Sierra | 8.3% avg pos 3.5 | — | CLAUDE 5.7%PERPLEXITY 18.4% | Claim |
| 27 | Freshdesk | 7.5% avg pos 2 | — | CLAUDE 14.3%PERPLEXITY 10.2% | Claim |
| 28 | Forethought | 7.5% avg pos 4 | — | CLAUDE 8.6%PERPLEXITY 14.3% | Claim |
| 29 | Gmail gmail.com | 6.8% avg pos 6.3 | — | CHATGPT 2%CLAUDE 5.7%PERPLEXITY 12.2% | Claim |
| 30 | Rasa rasa.com | 6.8% avg pos 8.6 | — | CHATGPT 16.3%CLAUDE 2.9% | Claim |
| 31 | Microsoft Azure API Management azure.microsoft.com | 6.8% avg pos 12.9 | — | CHATGPT 14.3%CLAUDE 5.7% | Claim |
| 32 | Yuma AI | 6% avg pos 1.9 | — | PERPLEXITY 16.3% | Claim |
| 33 | Outlook | 6% avg pos 6.3 | — | CHATGPT 2%CLAUDE 5.7%PERPLEXITY 10.2% | Claim |
| 34 | AWS SNS aws.amazon.com | 6% avg pos 13.4 | — | CHATGPT 14.3%CLAUDE 2.9% | Claim |
| 35 | Ada CX | 5.3% avg pos 2.4 | — | PERPLEXITY 14.3% | Claim |
| 36 | NiCE Cognigy | 5.3% avg pos 3 | — | CLAUDE 2.9%PERPLEXITY 12.2% | Claim |
| 37 | Sprinklr sprinklr.com | 5.3% avg pos 4.8 | — | CLAUDE 2.9%PERPLEXITY 12.2% | Claim |
| 38 | Intercom | 5.3% avg pos 5 | — | CLAUDE 5.7%PERPLEXITY 10.2% | Claim |
| 39 | Kayako kayako.com | 5.3% avg pos 5.2 | — | CHATGPT 6.1%PERPLEXITY 8.2% | Claim |
| 40 | Decagon | 5.3% avg pos 6.8 | — | CLAUDE 5.7%PERPLEXITY 10.2% | Claim |
| 41 | LiveChat livechat.com | 5.3% avg pos 7.5 | — | CHATGPT 6.1%CLAUDE 11.4% | Claim |
| 42 | Sierra AI | 5.3% avg pos 8.3 | — | CHATGPT 4.1%CLAUDE 2.9%PERPLEXITY 8.2% | Claim |
| 43 | Pylon usepylon.com | 5.3% avg pos 12.5 | — | CLAUDE 5.7%PERPLEXITY 10.2% | Claim |
| 44 | IBM API Connect ibm.com | 5.3% avg pos 15 | — | CHATGPT 8.2%CLAUDE 2.9%PERPLEXITY 4.1% | Claim |
| 45 | Botpress | 5.3% avg pos 15.5 | — | CHATGPT 6.1%CLAUDE 8.6%PERPLEXITY 2% | Claim |
| 46 | Gleap gleap.io | 4.5% avg pos 1.2 | — | PERPLEXITY 12.2% | Claim |
| 47 | Google Docs google.com | 4.5% avg pos 2.2 | — | CLAUDE 17.1% | Claim |
| 48 | Anthropic Claude API anthropic.com | 4.5% avg pos 2.3 | — | CLAUDE 14.3%PERPLEXITY 2% | Claim |
| 49 | Quickchat AI quickchat.ai | 4.5% avg pos 3.2 | — | PERPLEXITY 12.2% | Claim |
| 50 | Make make.com | 4.5% avg pos 11.4 | — | PERPLEXITY 12.2% | Claim |
| 51 | Google Analytics 4 analytics.google.com | 4.5% avg pos 15.5 | — | CHATGPT 12.2% | Claim |
| 52 | Mailchimp | 3.8% avg pos 1.6 | — | CHATGPT 8.2%CLAUDE 2.9% | Claim |
| 53 | Zendesk AI | 3.8% avg pos 3 | — | CLAUDE 8.6%PERPLEXITY 4.1% | Claim |
| 54 | Llama | 3.8% avg pos 3.2 | — | CLAUDE 14.3% | Claim |
| 55 | Mistral mistral.ai | 3.8% avg pos 3.2 | — | CLAUDE 14.3% | Claim |
| 56 | Risotto tryrisotto.com | 3.8% avg pos 3.6 | — | PERPLEXITY 10.2% | Claim |
| 57 | LangChain langchain.com | 3.8% avg pos 5.2 | — | CLAUDE 14.3% | Claim |
| 58 | HuggingFace Transformers huggingface.co | 3.8% avg pos 7 | — | CHATGPT 8.2%CLAUDE 2.9% | Claim |
| 59 | Microsoft Dynamics 365 microsoft.com | 3.8% avg pos 11.3 | — | CHATGPT 8.2%PERPLEXITY 2% | Claim |
| 60 | MongoDB Atlas mongodb.com | 3.8% avg pos 14 | — | CHATGPT 10.2% | Claim |
| 61 | PostgreSQL | 3.8% avg pos 15.4 | — | CHATGPT 10.2% | Claim |
| 62 | Firebase Authentication firebase.google.com | 3.8% avg pos 16.4 | — | CHATGPT 10.2% | Claim |
| 63 | Chatarmin | 3.8% | — | CLAUDE 14.3% | Claim |
| 64 | YourGPT yourgpt.ai | 3.8% | — | CLAUDE 14.3% | Claim |
| 65 | Freshworks Freddy AI | 3% avg pos 2 | — | PERPLEXITY 8.2% | Claim |
| 66 | spaCy spacy.io | 3% avg pos 4 | — | CHATGPT 8.2% | Claim |
| 67 | LlamaIndex llamaindex.ai | 3% avg pos 5.5 | — | CLAUDE 11.4% | Claim |
| 68 | Microsoft Bot Framework dev.botframework.com | 3% avg pos 6.3 | — | CHATGPT 8.2% | Claim |
| 69 | Kommunicate kommunicate.io | 3% avg pos 6.5 | — | PERPLEXITY 8.2% | Claim |
| 70 | SoundHound AI | 3% avg pos 8 | — | PERPLEXITY 8.2% | Claim |
| 71 | PyTorch pytorch.org | 3% avg pos 8.5 | — | CHATGPT 8.2% | Claim |
| 72 | TensorFlow tensorflow.org | 3% avg pos 8.5 | — | CHATGPT 8.2% | Claim |
| 73 | Retell AI retellai.com | 3% avg pos 11 | — | PERPLEXITY 8.2% | Claim |
| 74 | LivePerson liveperson.com | 3% avg pos 13 | — | CHATGPT 8.2% | Claim |
| 75 | React | 3% avg pos 13.8 | — | CHATGPT 8.2% | Claim |
| 76 | Vue.js vuejs.org | 3% avg pos 13.8 | — | CHATGPT 8.2% | Claim |
| 77 | Mosaicx | 3% avg pos 17.5 | — | PERPLEXITY 8.2% | Claim |
| 78 | ChatSpark chatspark.io | 3% | — | PERPLEXITY 8.2% | Claim |
| 79 | Fini AI usefini.com | 3% | — | CHATGPT 2%CLAUDE 8.6% | Claim |
| 80 | HelpCrunch helpcrunch.com | 3% | — | CHATGPT 2%CLAUDE 8.6% | Claim |
| 81 | Hugo | 3% | — | CLAUDE 11.4% | Claim |
| 82 | Level AI thelevel.ai | 3% | — | CLAUDE 11.4% | Claim |
| 83 | TeamDynamix teamdynamix.com | 3% | — | PERPLEXITY 8.2% | Claim |
| 84 | Shopify Plus shopify.com | 2.3% avg pos 1 | — | CLAUDE 2.9%PERPLEXITY 4.1% | Claim |
| 85 | Front frontapp.com | 2.3% avg pos 2.7 | — | PERPLEXITY 6.1% | Claim |
| 86 | Freshdesk AI | 2.3% avg pos 3 | — | PERPLEXITY 6.1% | Claim |
| 87 | Next.js nextjs.org | 2.3% avg pos 3 | — | PERPLEXITY 6.1% | Claim |
| 88 | eDesk edesk.com | 2.3% avg pos 4 | — | CLAUDE 5.7%PERPLEXITY 2% | Claim |
| 89 | Prisma prisma.io | 2.3% avg pos 5 | — | PERPLEXITY 6.1% | Claim |
| 90 | ZenStack zenstack.dev | 2.3% avg pos 5 | — | PERPLEXITY 6.1% | Claim |
| 91 | NLTK nltk.org | 2.3% avg pos 7 | — | CHATGPT 6.1% | Claim |
| 92 | Slack slack.com | 2.3% avg pos 7 | — | CHATGPT 2%PERPLEXITY 4.1% | Claim |
| 93 | Gumloop gumloop.com | 2.3% avg pos 9.5 | — | PERPLEXITY 6.1% | Claim |
| 94 | Django djangoproject.com | 2.3% avg pos 11.7 | — | CHATGPT 6.1% | Claim |
| 95 | Flask | 2.3% avg pos 11.7 | — | CHATGPT 6.1% | Claim |
| 96 | Synthflow AI synthflow.ai | 2.3% avg pos 11.7 | — | PERPLEXITY 6.1% | Claim |
| 97 | Node.js | 2.3% avg pos 12 | — | CHATGPT 6.1% | Claim |
| 98 | Angular angular.io | 2.3% avg pos 14 | — | CHATGPT 6.1% | Claim |
| 99 | Mixpanel mixpanel.com | 2.3% avg pos 16 | — | CHATGPT 6.1% | Claim |
| 100 | Pinecone pinecone.io | 2.3% avg pos 16 | — | CLAUDE 8.6% | Claim |
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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