What AI assistants recommend when buyers ask about ai tools for customer success managers — measured weekly across engines, published as open data.
Sample: 39 AI answers · Window: May 22, 2026 – Jun 19, 2026 (4-week rolling)
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | ChurnZero churnzero.net | 74.4% avg pos 4.1 | — | CHATGPT 76.5%CLAUDE 100%PERPLEXITY 66.7% | Claim |
| 2 | Gainsight PX gainsight.com | 56.4% avg pos 3.4 | — | CHATGPT 64.7%CLAUDE 25%PERPLEXITY 55.6% | Claim |
| 3 | HubSpot CRM hubspot.com | 48.7% avg pos 7.8 | — | CHATGPT 82.4%CLAUDE 25%PERPLEXITY 22.2% | Claim |
| 4 | Zendesk zendesk.com | 41% avg pos 6.6 | — | CHATGPT 64.7%CLAUDE 25%PERPLEXITY 22.2% | Claim |
| 5 | Agentforce Service salesforce.com | 41% avg pos 8.8 | — | CHATGPT 58.8%PERPLEXITY 33.3% | Claim |
| 6 | Vitally vitally.io | 33.3% avg pos 2 | — | CLAUDE 75%PERPLEXITY 55.6% | Claim |
| 7 | Pendo pendo.io | 33.3% avg pos 8.1 | — | CHATGPT 47.1%CLAUDE 75%PERPLEXITY 11.1% | Claim |
| 8 | Totango | 25.6% avg pos 5 | — | CHATGPT 11.8%CLAUDE 25%PERPLEXITY 38.9% | Claim |
| 9 | Gong gong.io | 25.6% avg pos 5.3 | — | CHATGPT 11.8%CLAUDE 50%PERPLEXITY 33.3% | Claim |
| 10 | Intercom Fin intercom.com | 17.9% avg pos 9 | — | CHATGPT 41.2% | Claim |
| 11 | Gainsight | 15.4% avg pos 1.5 | — | CLAUDE 50%PERPLEXITY 22.2% | Claim |
| 12 | Custify custify.com | 15.4% avg pos 4.3 | — | CLAUDE 25%PERPLEXITY 27.8% | Claim |
| 13 | Velaris | 12.8% avg pos 4 | — | PERPLEXITY 27.8% | Claim |
| 14 | ChatGPT openai.com | 12.8% avg pos 5 | — | CHATGPT 11.8%PERPLEXITY 16.7% | Claim |
| 15 | Planhat | 12.8% avg pos 5 | — | CHATGPT 5.9%CLAUDE 25%PERPLEXITY 16.7% | Claim |
| 16 | Freshdesk Omni freshdesk.com | 12.8% avg pos 11.8 | — | CHATGPT 29.4% | Claim |
| 17 | Coworker AI coworker.ai | 10.3% avg pos 1 | — | CLAUDE 50%PERPLEXITY 11.1% | Claim |
| 18 | Mixmax mixmax.com | 10.3% avg pos 5.5 | — | PERPLEXITY 22.2% | Claim |
| 19 | timetoreply timetoreply.com | 10.3% avg pos 5.5 | — | PERPLEXITY 22.2% | Claim |
| 20 | Intercom | 10.3% avg pos 7.7 | — | PERPLEXITY 22.2% | Claim |
| 21 | ClientSuccess clientsuccess.com | 10.3% avg pos 9.7 | — | CHATGPT 11.8%CLAUDE 25%PERPLEXITY 5.6% | Claim |
| 22 | Qualtrics XM qualtrics.com | 10.3% avg pos 11.7 | — | CHATGPT 23.5% | Claim |
| 23 | Hiver hiverhq.com | 7.7% avg pos 3 | — | CLAUDE 25%PERPLEXITY 11.1% | Claim |
| 24 | WalkMe walkme.com | 7.7% avg pos 4 | — | CLAUDE 50%PERPLEXITY 5.6% | Claim |
| 25 | SmartKarrot | 7.7% avg pos 8 | — | PERPLEXITY 16.7% | Claim |
| 26 | Amplitude amplitude.com | 7.7% avg pos 13.3 | — | CHATGPT 11.8%PERPLEXITY 5.6% | Claim |
| 27 | Zapier zapier.com | 7.7% avg pos 20.7 | — | CHATGPT 11.8%PERPLEXITY 5.6% | Claim |
| 28 | Salesforce Agentforce | 7.7% | — | CLAUDE 50%PERPLEXITY 5.6% | Claim |
| 29 | Userpilot | 7.7% | — | CLAUDE 75% | Claim |
| 30 | SupportLogic supportlogic.com | 5.1% avg pos 4.5 | — | PERPLEXITY 11.1% | Claim |
| 31 | Avoma | 5.1% avg pos 6 | — | PERPLEXITY 11.1% | Claim |
| 32 | Fathom usefathom.com | 5.1% avg pos 6 | — | PERPLEXITY 11.1% | Claim |
| 33 | Fireflies fireflies.ai | 5.1% avg pos 6 | — | PERPLEXITY 11.1% | Claim |
| 34 | Grain grain.com | 5.1% avg pos 6 | — | PERPLEXITY 11.1% | Claim |
| 35 | Mixpanel mixpanel.com | 5.1% avg pos 6 | — | CHATGPT 5.9%PERPLEXITY 5.6% | Claim |
| 36 | Otter | 5.1% avg pos 6 | — | PERPLEXITY 11.1% | Claim |
| 37 | Gorgias | 5.1% avg pos 6.5 | — | PERPLEXITY 11.1% | Claim |
| 38 | Base AI | 5.1% avg pos 7 | — | PERPLEXITY 11.1% | Claim |
| 39 | CustomerSuccessBox | 5.1% avg pos 10 | — | CHATGPT 11.8% | Claim |
| 40 | Microsoft Copilot | 5.1% | — | PERPLEXITY 11.1% | Claim |
| 41 | Perspective getperspective.ai | 5.1% | — | CLAUDE 50% | Claim |
| 42 | Zendesk AI | 5.1% | — | CLAUDE 50% | Claim |
| 43 | Segment segment.com | 2.6% avg pos 1 | — | PERPLEXITY 5.6% | Claim |
| 44 | Amperity | 2.6% avg pos 3 | — | CHATGPT 5.9% | Claim |
| 45 | Scale AI scale.com | 2.6% avg pos 3 | — | PERPLEXITY 5.6% | Claim |
| 46 | Tableau Public tableau.com | 2.6% avg pos 3 | — | CHATGPT 5.9% | Claim |
| 47 | CustomerGauge customergauge.com | 2.6% avg pos 4 | — | CHATGPT 5.9% | Claim |
| 48 | DataRobot datarobot.com | 2.6% avg pos 4 | — | PERPLEXITY 5.6% | Claim |
| 49 | H2O.ai h2o.ai | 2.6% avg pos 4 | — | PERPLEXITY 5.6% | Claim |
| 50 | Help Scout helpscout.com | 2.6% avg pos 4 | — | CHATGPT 5.9% | Claim |
| 51 | Kumo.ai kumo.ai | 2.6% avg pos 4 | — | PERPLEXITY 5.6% | Claim |
| 52 | Mailchimp's Subject Line Helper mailchimp.com | 2.6% avg pos 4 | — | CHATGPT 5.9% | Claim |
| 53 | Pecan AI | 2.6% avg pos 4 | — | PERPLEXITY 5.6% | Claim |
| 54 | Strikedeck strikedeck.com | 2.6% avg pos 4 | — | CHATGPT 5.9% | Claim |
| 55 | Datagrid datagrid.com | 2.6% avg pos 5 | — | PERPLEXITY 5.6% | Claim |
| 56 | Dialogflow dialogflow.cloud.google.com | 2.6% avg pos 5 | — | CHATGPT 5.9% | Claim |
| 57 | Dock | 2.6% avg pos 5 | — | PERPLEXITY 5.6% | Claim |
| 58 | Persado persado.com | 2.6% avg pos 6 | — | CHATGPT 5.9% | Claim |
| 59 | Phrasee phrasee.com | 2.6% avg pos 6 | — | CHATGPT 5.9% | Claim |
| 60 | Kustomer IQ | 2.6% avg pos 7 | — | PERPLEXITY 5.6% | Claim |
| 61 | ProfitWell profitwell.com | 2.6% avg pos 7 | — | CHATGPT 5.9% | Claim |
| 62 | Breeze Customer Agent | 2.6% avg pos 8 | — | PERPLEXITY 5.6% | Claim |
| 63 | Monday Dev monday.com | 2.6% avg pos 8 | — | CHATGPT 5.9% | Claim |
| 64 | SurveyMonkey Genius surveymonkey.com | 2.6% avg pos 8 | — | CHATGPT 5.9% | Claim |
| 65 | Zoho zoho.com | 2.6% avg pos 8 | — | CHATGPT 5.9% | Claim |
| 66 | Discourse discourse.org | 2.6% avg pos 9 | — | CHATGPT 5.9% | Claim |
| 67 | Helpjuice | 2.6% avg pos 10 | — | CHATGPT 5.9% | Claim |
| 68 | Medallia | 2.6% avg pos 11 | — | PERPLEXITY 5.6% | Claim |
| 69 | Microsoft Dynamics 365 microsoft.com | 2.6% avg pos 13 | — | CHATGPT 5.9% | Claim |
| 70 | IBM API Connect ibm.com | 2.6% avg pos 15 | — | CHATGPT 5.9% | Claim |
| 71 | Amity | 2.6% avg pos 16 | — | CHATGPT 5.9% | Claim |
| 72 | UserIQ | 2.6% avg pos 16 | — | CHATGPT 5.9% | Claim |
| 73 | Microsoft Azure API Management azure.microsoft.com | 2.6% avg pos 18 | — | CHATGPT 5.9% | Claim |
| 74 | Airtable airtable.com | 2.6% avg pos 19 | — | CHATGPT 5.9% | Claim |
| 75 | Salesforce | 2.6% avg pos 19 | — | PERPLEXITY 5.6% | Claim |
| 76 | Looker Studio looker.com | 2.6% avg pos 22 | — | CHATGPT 5.9% | Claim |
| 77 | ServiceTitan servicetitan.com | 2.6% avg pos 22 | — | CHATGPT 5.9% | Claim |
| 78 | SAS sas.com | 2.6% avg pos 24 | — | CHATGPT 5.9% | Claim |
| 79 | Trello trello.com | 2.6% avg pos 28 | — | CHATGPT 5.9% | Claim |
| 80 | Ada ada.support | 2.6% | — | CLAUDE 25% | Claim |
| 81 | Akita | 2.6% | — | CLAUDE 25% | Claim |
| 82 | Appcues appcues.com | 2.6% | — | CLAUDE 25% | Claim |
| 83 | Appier appier.com | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 84 | Autobound autobound.ai | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 85 | Braze | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 86 | BuildBetter buildbetter.ai | 2.6% | — | CLAUDE 25% | Claim |
| 87 | CATALYST omnipress.com | 2.6% | — | CLAUDE 25% | Claim |
| 88 | ChurnBuster churnbuster.com | 2.6% | — | CHATGPT 5.9% | Claim |
| 89 | Cuoral cuoral.com | 2.6% | — | CLAUDE 25% | Claim |
| 90 | EverAfter everafter.ai | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 91 | Forethought | 2.6% | — | CLAUDE 25% | Claim |
| 92 | Glean glean.com | 2.6% | — | CLAUDE 25% | Claim |
| 93 | Knack knack.com | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 94 | Mailtrap mailtrap.io | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 95 | NICE CXone nice.com | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 96 | Revo revo.ai | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 97 | SalesAI salesai.com | 2.6% | — | PERPLEXITY 5.6% | Claim |
| 98 | Tidio AI Chatbot tidio.com | 2.6% | — | CHATGPT 5.9% | Claim |
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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