What AI assistants actually recommend when buyers ask about crm software — measured weekly across 5 engines, published as open data.
Updated 2026-08-04 · 83 sampled answers · rolling 4-week window · methodology
Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.
Sample: 83 AI answers · Window: Jul 7, 2026 – Aug 4, 2026 (4-week rolling) · trend vs prior 4 weeks (42 answers)
Across 83 sampled AI answers from 5 engines, HubSpot CRM is recommended most often — appearing in 78.3% of recommendations, followed by Pipedrive (74.7%) and Zoho (55.4%).
This is a measurement of share of voice across 5 AI engines — not an editorial pick. See the full ranking below.
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | HubSpot CRM hubspot.com Best for: AI recommends HubSpot CRM most when buyers ask “what should I use as a CRM for a 10-person sales team” (100% of those answers) | 78.3% 95% CI 68.3–85.8% 65 mentions · avg pos 4 first pick 26.2% | — | GROK 100%GEMINI 74.1%CHATGPT 85.7%CLAUDE 64.3%PERPLEXITY 82.1% | Claim |
| 2 | Pipedrive pipedrive.com Best for: AI recommends Pipedrive most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (100% of those answers) | 74.7% 95% CI 64.4–82.8% 62 mentions · avg pos 5.1 first pick 16.1% | — | GROK 85.7%GEMINI 70.4%CHATGPT 85.7%CLAUDE 78.6%PERPLEXITY 71.4% | Claim |
| 3 | Zoho zoho.com Best for: AI recommends Zoho most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (100% of those answers) | 55.4% 95% CI 44.7–65.6% 46 mentions · avg pos 6.7 first pick 4.3% | — | GROK 71.4%GEMINI 70.4%CHATGPT 42.9%CLAUDE 71.4%PERPLEXITY 32.1% | Claim |
| 4 | Freshsales freshsales.com Best for: AI recommends Freshsales most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (100% of those answers) | 45.8% 95% CI 35.5–56.5% 38 mentions · avg pos 8.2 first pick 0% | — | GROK 100%GEMINI 59.3%CHATGPT 28.6%CLAUDE 21.4%PERPLEXITY 35.7% | Claim |
| 5 | Close close.com Best for: AI recommends Close most when buyers ask “CRM software comparison for sales-led vs product-led SaaS companies” (78.6% of those answers) | 34.9% 95% CI 25.6–45.7% 29 mentions · avg pos 7.4 first pick 13.8% | — | GROK 42.9%GEMINI 25.9%CHATGPT 14.3%CLAUDE 57.1%PERPLEXITY 35.7% | Claim |
| 6 | Attio attio.com Best for: AI recommends Attio most when buyers ask “which CRM is best for SaaS companies with product-led growth” (100% of those answers) | 30.1% 95% CI 21.3–40.7% 25 mentions · avg pos 7.5 first pick 20% | — | GROK 42.9%GEMINI 29.6%CHATGPT 42.9%CLAUDE 21.4%PERPLEXITY 28.6% | Claim |
| 7 | Less Annoying CRM lessannoyingcrm.com Best for: AI recommends Less Annoying CRM most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (85.7% of those answers) | 28.9% 95% CI 20.3–39.4% 24 mentions · avg pos 5.2 first pick 16.7% | — | GROK 28.6%GEMINI 40.7%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 8 | Folk folk.app Best for: AI recommends Folk most when buyers ask “best CRM for startups that need something lightweight” (92.9% of those answers) | 19.3% 95% CI 12.2–29% 16 mentions · avg pos 6.5 first pick 6.3% | — | GROK 14.3%GEMINI 14.8%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 9 | Nutshell nutshell.com Best for: AI recommends Nutshell most when buyers ask “best CRM software for small B2B sales teams” (69.2% of those answers) | 15.7% 95% CI 9.4–25% 13 mentions · avg pos 6.6 first pick 7.7% | — | GROK 14.3%GEMINI 18.5%CLAUDE 14.3%PERPLEXITY 17.9% | Claim |
| 10 | Capsule Best for: AI recommends Capsule most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (64.3% of those answers) | 15.7% 95% CI 9.4–25% 13 mentions · avg pos 8 first pick 7.7% | — | GROK 28.6%GEMINI 22.2%CHATGPT 28.6%CLAUDE 7.1%PERPLEXITY 7.1% | Claim |
| 11 | Capsule CRM capsulecrm.com Best for: AI recommends Capsule CRM most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (64.3% of those answers) | 14.5% 95% CI 8.5–23.6% 12 mentions · avg pos 8.8 first pick 0% | — | GROK 28.6%GEMINI 22.2%CHATGPT 28.6%CLAUDE 7.1%PERPLEXITY 3.6% | Claim |
| 12 | Agentforce salesforce.com | 12% 95% CI 6.7–20.8% 10 mentions · avg pos 7.8 first pick 0% | — | GROK 14.3%CHATGPT 42.9%CLAUDE 7.1%PERPLEXITY 17.9% | Claim |
| 13 | EngageBay engagebay.com Best for: AI recommends EngageBay most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (64.3% of those answers) | 12% 95% CI 6.7–20.8% 10 mentions · avg pos 8.4 first pick 0% | — | GROK 14.3%GEMINI 22.2%PERPLEXITY 10.7% | Claim |
| 14 | Qualified Best for: AI recommends Qualified most when buyers ask “CRM software comparison for sales-led vs product-led SaaS companies” (35.7% of those answers) | 12% 95% CI 6.7–20.8% 10 mentions · avg pos 10.3 first pick 0% | — | GEMINI 29.6%CHATGPT 28.6% | Claim |
| 15 | OnePageCRM onepagecrm.com | 10.8% 95% CI 5.8–19.3% 9 mentions · avg pos 4.4 first pick 22.2% | — | GEMINI 18.5%CLAUDE 7.1%PERPLEXITY 10.7% | Claim |
| 16 | Salesflare salesflare.com Best for: AI recommends Salesflare most when buyers ask “best CRM software for small B2B sales teams” (53.8% of those answers) | 10.8% 95% CI 5.8–19.3% 9 mentions · avg pos 6 first pick 0% | — | GROK 14.3%GEMINI 3.7%CLAUDE 21.4%PERPLEXITY 14.3% | Claim |
| 17 | Insightly insightly.com | 10.8% 95% CI 5.8–19.3% 9 mentions · avg pos 9.2 first pick 0% | — | GROK 14.3%GEMINI 11.1%CHATGPT 14.3%CLAUDE 7.1%PERPLEXITY 10.7% | Claim |
| 18 | Pipeline CRM Best for: AI recommends Pipeline CRM most when buyers ask “what should I use as a CRM for a 10-person sales team” (42.9% of those answers) | 9.6% 95% CI 5–17.9% 8 mentions · avg pos 3.2 first pick 0% | — | GROK 14.3%GEMINI 3.7%CLAUDE 21.4%PERPLEXITY 10.7% | Claim |
| 19 | Bigin by Zoho bigin.com | 9.6% 95% CI 5–17.9% 8 mentions · avg pos 7 first pick 0% | — | GROK 14.3%GEMINI 18.5%PERPLEXITY 7.1% | Claim |
| 20 | Copper copper.com | 9.6% 95% CI 5–17.9% 8 mentions · avg pos 15.4 first pick 0% | — | GROK 28.6%GEMINI 11.1%CHATGPT 14.3%CLAUDE 7.1%PERPLEXITY 3.6% | Claim |
| 21 | Zia | 8.4% 95% CI 4.1–16.4% 7 mentions · avg pos 5.2 first pick 0% | — | GROK 42.9%GEMINI 11.1%PERPLEXITY 3.6% | Claim |
| 22 | Bitrix24 bitrix24.com Best for: AI recommends Bitrix24 most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (50% of those answers) | 8.4% 95% CI 4.1–16.4% 7 mentions · avg pos 7 first pick 0% | — | GEMINI 14.8%CLAUDE 14.3%PERPLEXITY 3.6% | Claim |
| 23 | SalesDesk Best for: AI recommends SalesDesk most when buyers ask “which CRM is best for SaaS companies with product-led growth” (35.7% of those answers) | 8.4% 95% CI 4.1–16.4% 7 mentions · avg pos 11 first pick 0% | — | GEMINI 22.2%PERPLEXITY 3.6% | Claim |
| 24 | ActiveCampaign activecampaign.com | 7.2% 95% CI 3.4–14.9% 6 mentions · avg pos 15.4 first pick 0% | — | GROK 28.6%GEMINI 14.8% | Claim |
| 25 | Slack slack.com | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 4 first pick 20% | — | GROK 28.6%CLAUDE 14.3%PERPLEXITY 3.6% | Claim |
| 26 | Segment segment.com | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 11 first pick 0% | — | GROK 28.6%GEMINI 3.7%CHATGPT 28.6% | Claim |
| 27 | Sybill sybill.ai Best for: AI recommends Sybill most when buyers ask “what should I use as a CRM for a 10-person sales team” (35.7% of those answers) | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 11.3 first pick 20% | — | GROK 57.1%PERPLEXITY 3.6% | Claim |
| 28 | Zendesk zendesk.com Best for: AI recommends Zendesk most when buyers ask “CRM software comparison for sales-led vs product-led SaaS companies” (35.7% of those answers) | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 12.5 first pick 0% | — | GROK 28.6%GEMINI 3.7%PERPLEXITY 7.1% | Claim |
| 29 | Endgame | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 15.3 first pick 0% | — | GEMINI 18.5% | Claim |
| 30 | Calixa | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 15.5 first pick 0% | — | GEMINI 18.5% | Claim |
| 31 | ChartMogul chartmogul.com Best for: AI recommends ChartMogul most when buyers ask “CRM software comparison for sales-led vs product-led SaaS companies” (42.9% of those answers) | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 16.2 first pick 0% | — | GROK 28.6%GEMINI 7.4%PERPLEXITY 3.6% | Claim |
| 32 | Odoo odoo.com Best for: AI recommends Odoo most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (35.7% of those answers) | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 16.8 first pick 0% | — | GROK 14.3%GEMINI 11.1%PERPLEXITY 3.6% | Claim |
| 33 | Zapier AI zapier.com Best for: AI recommends Zapier AI most when buyers ask “simple alternatives to expensive enterprise CRM platforms” (35.7% of those answers) | 6% 95% CI 2.6–13.3% 5 mentions · avg pos 22.5 first pick 0% | — | GROK 14.3%CHATGPT 14.3%PERPLEXITY 10.7% | Claim |
| 34 | PCMag pcmag.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 2 first pick 50% | — | GROK 14.3%PERPLEXITY 10.7% | Claim |
| 35 | BreakCold breakcold.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 5 first pick 0% | — | GEMINI 3.7%PERPLEXITY 10.7% | Claim |
| 36 | Convert convert.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 6 first pick 0% | — | GEMINI 11.1%PERPLEXITY 3.6% | Claim |
| 37 | Amplitude amplitude.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 10.7 first pick 0% | — | GROK 28.6%CHATGPT 28.6% | Claim |
| 38 | Mixpanel mixpanel.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 10.7 first pick 0% | — | GROK 28.6%CHATGPT 28.6% | Claim |
| 39 | Vtiger vtiger.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 11 first pick 0% | — | GEMINI 3.7%PERPLEXITY 10.7% | Claim |
| 40 | ClickUp clickup.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 11.5 first pick 0% | — | CHATGPT 14.3%PERPLEXITY 10.7% | Claim |
| 41 | Intercom intercom.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 11.7 first pick 0% | — | GROK 14.3%CHATGPT 14.3%PERPLEXITY 7.1% | Claim |
| 42 | SuiteCRM suitecrm.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 13.5 first pick 0% | — | GEMINI 11.1%CLAUDE 7.1% | Claim |
| 43 | OneSuite onesuite.io Best for: AI recommends OneSuite most when buyers ask “CRM software comparison for sales-led vs product-led SaaS companies” (35.7% of those answers) | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 14.5 first pick 0% | — | GROK 14.3%GEMINI 3.7%PERPLEXITY 7.1% | Claim |
| 44 | EspoCRM espocrm.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 15.3 first pick 0% | — | GEMINI 11.1%CLAUDE 7.1% | Claim |
| 45 | Stripe stripe.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 16.3 first pick 0% | — | GROK 28.6%GEMINI 3.7%CHATGPT 14.3% | Claim |
| 46 | Agile CRM agilecrm.com | 4.8% 95% CI 1.9–11.7% 4 mentions · avg pos 17.5 first pick 0% | — | GEMINI 14.8% | Claim |
| 47 | PostHog posthog.com | 3.6% 95% CI 1.2–10.1% 3 mentions · avg pos 9.5 first pick 0% | — | GROK 14.3%CHATGPT 28.6% | Claim |
| 48 | TechRadar techradar.com | 3.6% 95% CI 1.2–10.1% 3 mentions · avg pos 10.5 first pick 0% | — | GROK 14.3%CHATGPT 14.3%PERPLEXITY 3.6% | Claim |
| 49 | Twenty | 3.6% 95% CI 1.2–10.1% 3 mentions · avg pos 18 first pick 0% | — | GEMINI 11.1% | Claim |
| 50 | NetHunt CRM nethunt.com | 3.6% 95% CI 1.2–10.1% 3 mentions first pick 0% | — | PERPLEXITY 10.7% | Claim |
| 51 | Microsoft microsoft.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 2 first pick 0% | — | GROK 14.3%CLAUDE 7.1% | Claim |
| 52 | Paddle paddle.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 2 first pick 0% | — | PERPLEXITY 7.1% | Claim |
| 53 | Breeze | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 4 first pick 0% | — | CLAUDE 7.1%PERPLEXITY 3.6% | Claim |
| 54 | Creatio creatio.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 6 first pick 0% | — | GROK 14.3%PERPLEXITY 3.6% | Claim |
| 55 | Capacity capacity.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 11.5 first pick 0% | — | GEMINI 3.7%CLAUDE 7.1% | Claim |
| 56 | Trello trello.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 11.5 first pick 0% | — | CHATGPT 14.3%PERPLEXITY 3.6% | Claim |
| 57 | Apptivo apptivo.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 12.5 first pick 0% | — | GEMINI 3.7%PERPLEXITY 3.6% | Claim |
| 58 | Chargebee chargebee.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 14.5 first pick 0% | — | GROK 14.3%GEMINI 3.7% | Claim |
| 59 | TwiLead | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 18 first pick 0% | — | GEMINI 7.4% | Claim |
| 60 | Snowflake snowflake.com | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 19 first pick 0% | — | GEMINI 3.7%CLAUDE 7.1% | Claim |
| 61 | ChartMogul CRM | 2.4% 95% CI 0.7–8.4% 2 mentions · avg pos 24 first pick 0% | — | GEMINI 7.4% | Claim |
| 62 | CrozDesk crozdesk.com | 2.4% 95% CI 0.7–8.4% 2 mentions first pick 0% | — | PERPLEXITY 7.1% | Claim |
| 63 | Data Axle Salesgenie salesgenie.com Best for: AI recommends Data Axle Salesgenie most when buyers ask “best CRM software for small B2B sales teams” (30.8% of those answers) | 2.4% 95% CI 0.7–8.4% 2 mentions first pick 0% | — | PERPLEXITY 7.1% | Claim |
| 64 | Hightouch hightouch.com | 2.4% 95% CI 0.7–8.4% 2 mentions first pick 0% | — | GROK 14.3%PERPLEXITY 3.6% | Claim |
| 65 | Prospeo prospeo.io Best for: AI recommends Prospeo most when buyers ask “what should I use as a CRM for a 10-person sales team” (35.7% of those answers) | 2.4% 95% CI 0.7–8.4% 2 mentions first pick 0% | — | PERPLEXITY 7.1% | Claim |
| 66 | Quickbase quickbase.com Best for: AI recommends Quickbase most when buyers ask “best CRM for startups that need something lightweight” (35.7% of those answers) | 2.4% 95% CI 0.7–8.4% 2 mentions first pick 0% | — | PERPLEXITY 7.1% | Claim |
| 67 | ZoomInfo pipeline.zoominfo.com | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 5 first pick 0% | — | GROK 14.3% | Claim |
| 68 | Close CRM | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 9 first pick 0% | — | GEMINI 3.7% | Claim |
| 69 | Forbes forbes.com | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 9 first pick 0% | — | CHATGPT 14.3% | Claim |
| 70 | Correlated | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 10 first pick 0% | — | GEMINI 3.7% | Claim |
| 71 | Pocus | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 12 first pick 0% | — | GEMINI 3.7% | Claim |
| 72 | HeadsUp | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 14 first pick 0% | — | GEMINI 3.7% | Claim |
| 73 | RudderStack OSS rudderstack.com | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 20 first pick 0% | — | CHATGPT 14.3% | Claim |
| 74 | Braze braze.com | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 22 first pick 0% | — | CHATGPT 14.3% | Claim |
| 75 | Customer.io customer.io | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 22 first pick 0% | — | CHATGPT 14.3% | Claim |
| 76 | Gainsight gainsight.com | 1.2% 95% CI 0.2–6.5% 1 mentions · avg pos 23 first pick 0% | — | CHATGPT 14.3% | Claim |
| 77 | BIGContacts bigcontacts.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 78 | Baserow baserow.io | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 79 | Coevera coevera.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | CLAUDE 7.1% | Claim |
| 80 | Custify custify.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 81 | Freshsuccess freshworks.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 82 | Maximizer CRM maximizer.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 83 | Method CRM method.me | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 84 | Momentum | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 85 | NetSuite netsuite.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 86 | Product Led productled.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 87 | ViaSocket viasocket.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 88 | VideoPress jetpack.com | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
| 89 | Zeeg zeeg.me | 1.2% 95% CI 0.2–6.5% 1 mentions first pick 0% | — | PERPLEXITY 3.6% | Claim |
Reading the numbers: Share is a point estimate on 83 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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