What AI assistants actually recommend when buyers ask about customer support software for ecommerce brands — measured weekly across 5 engines, published as open data.
Updated 2026-08-02 · 88 sampled answers · rolling 4-week window · methodology
Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.
Sample: 88 AI answers · Window: Jul 5, 2026 – Aug 2, 2026 (4-week rolling) · trend vs prior 4 weeks (24 answers)
Across 88 sampled AI answers from 5 engines, Gorgias is recommended most often — appearing in 70.5% of recommendations, followed by HelpDesk (62.5%) and Zendesk (62.5%).
This is a measurement of share of voice across 5 AI engines — not an editorial pick. See the full ranking below.
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | Gorgias gorgias.com Best for: AI recommends Gorgias most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (100% of those answers) | 70.5% 95% CI 60.2–79% 62 mentions · avg pos 2.2 first pick 61.3% | — | GROK 100%GEMINI 68.8%CHATGPT 87.5%CLAUDE 62.5%PERPLEXITY 62.5% | Claim |
| 2 | HelpDesk helpdesk.com Best for: AI recommends HelpDesk most when buyers ask “best helpdesk tool for online stores that integrates with order management” (100% of those answers) | 62.5% 95% CI 52.1–71.9% 55 mentions · avg pos 4.7 first pick 14.5% | — | GROK 87.5%GEMINI 65.6%CHATGPT 75%CLAUDE 62.5%PERPLEXITY 50% | Claim |
| 3 | Zendesk zendesk.com Best for: AI recommends Zendesk most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (92.3% of those answers) | 62.5% 95% CI 52.1–71.9% 55 mentions · avg pos 5.8 first pick 14.5% | — | GROK 87.5%GEMINI 56.3%CHATGPT 100%CLAUDE 50%PERPLEXITY 56.3% | Claim |
| 4 | WooCommerce Best for: AI recommends WooCommerce most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (100% of those answers) | 55.7% 95% CI 45.3–65.6% 49 mentions · avg pos 7.3 first pick 26.5% | — | GROK 37.5%GEMINI 78.1%CHATGPT 100%CLAUDE 50%PERPLEXITY 28.1% | Claim |
| 5 | eDesk edesk.com Best for: AI recommends eDesk most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (92.3% of those answers) | 51.1% 95% CI 40.9–61.3% 45 mentions · avg pos 5.4 first pick 6.7% | — | GROK 75%GEMINI 65.6%CHATGPT 25%CLAUDE 50%PERPLEXITY 37.5% | Claim |
| 6 | Freshdesk freshdesk.com Best for: AI recommends Freshdesk most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (100% of those answers) | 45.5% 95% CI 35.5–55.8% 40 mentions · avg pos 6.8 first pick 5% | — | GROK 50%GEMINI 59.4%CHATGPT 75%CLAUDE 12.5%PERPLEXITY 31.3% | Claim |
| 7 | Magento magento.com Best for: AI recommends Magento most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (100% of those answers) | 44.3% 95% CI 34.4–54.7% 39 mentions · avg pos 5.7 first pick 35.9% | — | GROK 37.5%GEMINI 59.4%CHATGPT 75%CLAUDE 37.5%PERPLEXITY 25% | Claim |
| 8 | Richpanel Best for: AI recommends Richpanel most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (76.9% of those answers) | 44.3% 95% CI 34.4–54.7% 39 mentions · avg pos 8.2 first pick 2.6% | — | GROK 75%GEMINI 43.8%CHATGPT 62.5%CLAUDE 75%PERPLEXITY 25% | Claim |
| 9 | eBay ebay.com Best for: AI recommends eBay most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (92.3% of those answers) | 43.2% 95% CI 33.3–53.6% 38 mentions · avg pos 5.4 first pick 7.9% | — | GROK 50%GEMINI 53.1%CHATGPT 25%CLAUDE 50%PERPLEXITY 34.4% | Claim |
| 10 | Re:amaze reamaze.com Best for: AI recommends Re:amaze most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (76.9% of those answers) | 40.9% 95% CI 31.2–51.4% 36 mentions · avg pos 8 first pick 0% | — | GROK 50%GEMINI 53.1%CHATGPT 37.5%CLAUDE 50%PERPLEXITY 25% | Claim |
| 11 | Help Scout helpscout.com Best for: AI recommends Help Scout most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (92.3% of those answers) | 35.2% 95% CI 26.1–45.6% 31 mentions · avg pos 6.9 first pick 6.5% | — | GROK 37.5%GEMINI 46.9%CHATGPT 50%CLAUDE 12.5%PERPLEXITY 25% | Claim |
| 12 | Walmart walmart.com Best for: AI recommends Walmart most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (84.6% of those answers) | 31.8% 95% CI 23–42.1% 28 mentions · avg pos 6.4 first pick 3.6% | — | GROK 50%GEMINI 31.3%CHATGPT 25%CLAUDE 37.5%PERPLEXITY 28.1% | Claim |
| 13 | Tidio AI tidio.com Best for: AI recommends Tidio AI most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (76.9% of those answers) | 30.7% 95% CI 22–41% 27 mentions · avg pos 6.7 first pick 3.7% | — | GROK 62.5%GEMINI 34.4%CLAUDE 12.5%PERPLEXITY 31.3% | Claim |
| 14 | Gladly Best for: AI recommends Gladly most when buyers ask “best customer support software for ecommerce brands” (69.2% of those answers) | 30.7% 95% CI 22–41% 27 mentions · avg pos 11.1 first pick 14.8% | — | GROK 50%GEMINI 37.5%CHATGPT 37.5%CLAUDE 25%PERPLEXITY 18.8% | Claim |
| 15 | Intercom intercom.com Best for: AI recommends Intercom most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (61.5% of those answers) | 23.9% 95% CI 16.2–33.7% 21 mentions · avg pos 12.1 first pick 0% | — | GROK 25%GEMINI 34.4%CHATGPT 62.5%CLAUDE 12.5%PERPLEXITY 6.3% | Claim |
| 16 | Shopify shopify.com | 21.6% 95% CI 14.3–31.3% 19 mentions · avg pos 2.3 first pick 63.2% | — | GROK 37.5%GEMINI 21.9%CHATGPT 12.5%PERPLEXITY 25% | Claim |
| 17 | Kustomer kustomer.com Best for: AI recommends Kustomer most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (69.2% of those answers) | 21.6% 95% CI 14.3–31.3% 19 mentions · avg pos 16.4 first pick 0% | — | GROK 25%GEMINI 25%CHATGPT 37.5%CLAUDE 12.5%PERPLEXITY 15.6% | Claim |
| 18 | Loop Best for: AI recommends Loop most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (84.6% of those answers) | 19.3% 95% CI 12.4–28.8% 17 mentions · avg pos 6.3 first pick 23.5% | — | GROK 37.5%GEMINI 15.6%CHATGPT 37.5%CLAUDE 25%PERPLEXITY 12.5% | Claim |
| 19 | Ringly.io ringly.io Best for: AI recommends Ringly.io most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (53.8% of those answers) | 17% 95% CI 10.6–26.2% 15 mentions · avg pos 9 first pick 0% | — | GROK 12.5%GEMINI 21.9%PERPLEXITY 21.9% | Claim |
| 20 | Zoho zoho.com Best for: AI recommends Zoho most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (84.6% of those answers) | 17% 95% CI 10.6–26.2% 15 mentions · avg pos 9.2 first pick 6.7% | — | GROK 12.5%GEMINI 21.9%CHATGPT 12.5%CLAUDE 12.5%PERPLEXITY 15.6% | Claim |
| 21 | Loop Returns loopreturns.com Best for: AI recommends Loop Returns most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (61.5% of those answers) | 15.9% 95% CI 9.7–25% 14 mentions · avg pos 6.9 first pick 21.4% | — | GROK 37.5%GEMINI 12.5%CHATGPT 37.5%CLAUDE 12.5%PERPLEXITY 9.4% | Claim |
| 22 | HubSpot CRM hubspot.com Best for: AI recommends HubSpot CRM most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (69.2% of those answers) | 14.8% 95% CI 8.8–23.7% 13 mentions · avg pos 8.3 first pick 7.7% | — | GROK 12.5%GEMINI 12.5%CHATGPT 12.5%CLAUDE 12.5%PERPLEXITY 18.8% | Claim |
| 23 | AfterShip aftership.com Best for: AI recommends AfterShip most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (92.3% of those answers) | 14.8% 95% CI 8.8–23.7% 13 mentions · avg pos 10.3 first pick 7.7% | — | GROK 12.5%GEMINI 12.5%CHATGPT 25%CLAUDE 25%PERPLEXITY 12.5% | Claim |
| 24 | ReturnGO Best for: AI recommends ReturnGO most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (84.6% of those answers) | 12.5% 95% CI 7.1–21% 11 mentions · avg pos 6.6 first pick 0% | — | GROK 12.5%GEMINI 12.5%CHATGPT 12.5%CLAUDE 12.5%PERPLEXITY 12.5% | Claim |
| 25 | Happy Returns Best for: AI recommends Happy Returns most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (84.6% of those answers) | 12.5% 95% CI 7.1–21% 11 mentions · avg pos 10.5 first pick 0% | — | GROK 12.5%GEMINI 12.5%CHATGPT 25%CLAUDE 12.5%PERPLEXITY 9.4% | Claim |
| 26 | Narvar narvar.com Best for: AI recommends Narvar most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (84.6% of those answers) | 11.4% 95% CI 6.3–19.7% 10 mentions · avg pos 10.7 first pick 0% | — | GROK 12.5%GEMINI 9.4%CHATGPT 12.5%CLAUDE 12.5%PERPLEXITY 12.5% | Claim |
| 27 | AfterShip Returns Best for: AI recommends AfterShip Returns most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (61.5% of those answers) | 10.2% 95% CI 5.5–18.3% 9 mentions · avg pos 7.5 first pick 11.1% | — | GROK 12.5%GEMINI 9.4%CHATGPT 12.5%CLAUDE 12.5%PERPLEXITY 9.4% | Claim |
| 28 | Hiver hiverhq.com Best for: AI recommends Hiver most when buyers ask “ecommerce-focused support software alternatives to generic helpdesk tools that lack order context” (38.5% of those answers) | 10.2% 95% CI 5.5–18.3% 9 mentions · avg pos 8.8 first pick 0% | — | GEMINI 12.5%PERPLEXITY 15.6% | Claim |
| 29 | TicketBuddy.ai ticketbuddy.ai Best for: AI recommends TicketBuddy.ai most when buyers ask “best helpdesk tool for online stores that integrates with order management” (46.2% of those answers) | 9.1% 95% CI 4.7–16.9% 8 mentions · avg pos 4.5 first pick 12.5% | — | GROK 25%GEMINI 3.1%PERPLEXITY 15.6% | Claim |
| 30 | BigCommerce bigcommerce.com | 9.1% 95% CI 4.7–16.9% 8 mentions · avg pos 9.6 first pick 37.5% | — | GROK 12.5%GEMINI 15.6%CHATGPT 12.5%PERPLEXITY 3.1% | Claim |
| 31 | Adobe business.adobe.com | 9.1% 95% CI 4.7–16.9% 8 mentions · avg pos 11.5 first pick 37.5% | — | GROK 25%CHATGPT 37.5%CLAUDE 12.5%PERPLEXITY 6.3% | Claim |
| 32 | Klaviyo klaviyo.com Best for: AI recommends Klaviyo most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (46.2% of those answers) | 6.8% 95% CI 3.2–14.1% 6 mentions · avg pos 7 first pick 16.7% | — | GROK 25%GEMINI 6.3%CHATGPT 25% | Claim |
| 33 | ReCharge rechargepayments.com | 6.8% 95% CI 3.2–14.1% 6 mentions · avg pos 8.6 first pick 33.3% | — | GROK 25%GEMINI 3.1%CHATGPT 12.5%CLAUDE 25% | Claim |
| 34 | Zapier AI zapier.com | 6.8% 95% CI 3.2–14.1% 6 mentions · avg pos 20 first pick 0% | — | GROK 12.5%PERPLEXITY 15.6% | Claim |
| 35 | Agentforce salesforce.com Best for: AI recommends Agentforce most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (30.8% of those answers) | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 1 first pick 20% | — | GROK 12.5%CLAUDE 25%PERPLEXITY 6.3% | Claim |
| 36 | eesel AI eesel.ai Best for: AI recommends eesel AI most when buyers ask “best helpdesk tool for online stores that integrates with order management” (38.5% of those answers) | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 4 first pick 0% | — | GROK 12.5%PERPLEXITY 12.5% | Claim |
| 37 | Claimlane claimlane.com Best for: AI recommends Claimlane most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (53.8% of those answers) | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 7.4 first pick 0% | — | GROK 12.5%GEMINI 6.3%CLAUDE 12.5%PERPLEXITY 3.1% | Claim |
| 38 | ShipStation Best for: AI recommends ShipStation most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (30.8% of those answers) | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 12 first pick 0% | — | GROK 12.5%GEMINI 3.1%CHATGPT 25%PERPLEXITY 3.1% | Claim |
| 39 | Slack slack.com Best for: AI recommends Slack most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (38.5% of those answers) | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 12.2 first pick 0% | — | GROK 12.5%GEMINI 12.5% | Claim |
| 40 | Front frontapp.com | 5.7% 95% CI 2.5–12.6% 5 mentions · avg pos 29.8 first pick 0% | — | GEMINI 3.1%CHATGPT 25%PERPLEXITY 6.3% | Claim |
| 41 | LiveAgent liveagent.com Best for: AI recommends LiveAgent most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (38.5% of those answers) | 4.5% 95% CI 1.8–11.1% 4 mentions · avg pos 5.3 first pick 0% | — | GROK 12.5%GEMINI 3.1%PERPLEXITY 6.3% | Claim |
| 42 | LateShipment lateshipment.com Best for: AI recommends LateShipment most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (53.8% of those answers) | 4.5% 95% CI 1.8–11.1% 4 mentions · avg pos 6.5 first pick 0% | — | GROK 12.5%GEMINI 3.1%PERPLEXITY 6.3% | Claim |
| 43 | Outvio Desk outvio.com | 4.5% 95% CI 1.8–11.1% 4 mentions · avg pos 8 first pick 0% | — | GROK 12.5%GEMINI 9.4% | Claim |
| 44 | Featurebase featurebase.app | 4.5% 95% CI 1.8–11.1% 4 mentions · avg pos 14.7 first pick 0% | — | GEMINI 9.4%PERPLEXITY 3.1% | Claim |
| 45 | Nextiva nextiva.com | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 3 first pick 0% | — | PERPLEXITY 9.4% | Claim |
| 46 | Freshsuccess freshworks.com Best for: AI recommends Freshsuccess most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (30.8% of those answers) | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 4 first pick 0% | — | GROK 12.5%PERPLEXITY 6.3% | Claim |
| 47 | Redo redo.com Best for: AI recommends Redo most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (30.8% of those answers) | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 5 first pick 0% | — | CLAUDE 12.5%PERPLEXITY 6.3% | Claim |
| 48 | Zowie getzowie.com | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 5 first pick 0% | — | GROK 25%PERPLEXITY 3.1% | Claim |
| 49 | Minimal AI gominimal.ai Best for: AI recommends Minimal AI most when buyers ask “top support platforms for ecommerce companies that handle returns, refunds and shipping inquiries” (38.5% of those answers) | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 6.7 first pick 33.3% | — | GROK 12.5%GEMINI 3.1%PERPLEXITY 3.1% | Claim |
| 50 | WSDesk | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 7.7 first pick 0% | — | GEMINI 9.4% | Claim |
| 51 | BlueTweak | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 9.5 first pick 0% | — | GROK 25%GEMINI 3.1% | Claim |
| 52 | Yuma yuma.ai Best for: AI recommends Yuma most when buyers ask “what customer support tool should a DTC ecommerce brand use to reduce response times” (30.8% of those answers) | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 12 first pick 0% | — | GROK 12.5%GEMINI 3.1%PERPLEXITY 3.1% | Claim |
| 53 | Stripe stripe.com | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 19.3 first pick 0% | — | GEMINI 6.3%CHATGPT 12.5% | Claim |
| 54 | Woo Marketplace woocommerce.com | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 22 first pick 33.3% | — | GROK 12.5%CHATGPT 12.5%PERPLEXITY 3.1% | Claim |
| 55 | Missive missiveapp.com Best for: AI recommends Missive most when buyers ask “alternatives to large enterprise support platforms for small to mid-sized ecommerce shops” (30.8% of those answers) | 3.4% 95% CI 1.2–9.5% 3 mentions · avg pos 45.5 first pick 33.3% | — | GROK 12.5%CHATGPT 12.5%PERPLEXITY 3.1% | Claim |
| 56 | Cahoot cahoot.ai | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 2 first pick 0% | — | GROK 12.5%PERPLEXITY 3.1% | Claim |
| 57 | Yotpo yotpo.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 3.5 first pick 50% | — | GROK 25% | Claim |
| 58 | Microsoft microsoft.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 7.5 first pick 0% | — | GEMINI 3.1%CHATGPT 12.5% | Claim |
| 59 | PayPal paypal.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 7.5 first pick 0% | — | GEMINI 6.3% | Claim |
| 60 | ServiceNow servicenow.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 10 first pick 0% | — | CLAUDE 12.5%PERPLEXITY 3.1% | Claim |
| 61 | Fini AI usefini.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 12 first pick 0% | — | GROK 12.5%PERPLEXITY 3.1% | Claim |
| 62 | Commplify | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 22.5 first pick 0% | — | GEMINI 6.3% | Claim |
| 63 | Adobe Sign adobe.com | 2.3% 95% CI 0.6–7.9% 2 mentions · avg pos 23 first pick 0% | — | GROK 12.5%CHATGPT 12.5% | Claim |
| 64 | Admetrics admetrics.io Best for: AI recommends Admetrics most when buyers ask “what customer support tool should a DTC ecommerce brand use to reduce response times” (38.5% of those answers) | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 65 | DevRev Computer devrev.ai | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 66 | F6S f6s.com | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 67 | Skyvia skyvia.com Best for: AI recommends Skyvia most when buyers ask “ecommerce helpdesk tools vs general customer support software — what integrations are critical” (30.8% of those answers) | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 68 | Xurrent xurrent.com | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 69 | timetoreply timetoreply.com | 2.3% 95% CI 0.6–7.9% 2 mentions first pick 0% | — | PERPLEXITY 6.3% | Claim |
| 70 | Apploye apploye.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 2 first pick 0% | — | GROK 12.5% | Claim |
| 71 | iubenda iubenda.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 2 first pick 0% | — | GROK 12.5% | Claim |
| 72 | ParcelPerform parcelperform.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 3 first pick 0% | — | GROK 12.5% | Claim |
| 73 | ThriveDesk | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 3 first pick 0% | — | CLAUDE 12.5% | Claim |
| 74 | PCMag pcmag.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 4 first pick 0% | — | GROK 12.5% | Claim |
| 75 | Zigpoll zigpoll.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 4 first pick 0% | — | CHATGPT 12.5% | Claim |
| 76 | ReplyDesk replydesk.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 5 first pick 0% | — | GEMINI 3.1% | Claim |
| 77 | Alhena AI alhena.ai | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 6 first pick 0% | — | GROK 12.5% | Claim |
| 78 | Cin7 cin7.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 6 first pick 0% | — | CHATGPT 12.5% | Claim |
| 79 | Rep AI | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 6 first pick 0% | — | GROK 12.5% | Claim |
| 80 | ClickPost Returns clickpost.ai | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 7 first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 81 | Mailchimp mailchimp.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 7 first pick 0% | — | GEMINI 3.1% | Claim |
| 82 | QuantumDesk quantumdesk.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 7 first pick 0% | — | GEMINI 3.1% | Claim |
| 83 | LiveChat livechat.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 8 first pick 0% | — | GEMINI 3.1% | Claim |
| 84 | CloudTalk cloudtalk.io | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 13 first pick 0% | — | GROK 12.5% | Claim |
| 85 | Vision Helpdesk visionhelpdesk.com | 1.1% 95% CI 0.2–6.2% 1 mentions · avg pos 26 first pick 0% | — | GROK 12.5% | Claim |
| 86 | ArminCX chatarmin.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 87 | Blaze blaze.tech | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 88 | Crisp crisp.chat | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 89 | Integrate.io integrate.io | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 90 | Jimdo jimdo.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 91 | Pylon usepylon.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 92 | RingCentral Contact Center ringcentral.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 93 | SolarWinds Observability solarwinds.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 94 | SourceForge sourceforge.net | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
| 95 | Voyado voyado.com | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | GROK 12.5% | Claim |
| 96 | involve.me involve.me | 1.1% 95% CI 0.2–6.2% 1 mentions first pick 0% | — | PERPLEXITY 3.1% | Claim |
Reading the numbers: Share is a point estimate on 88 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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