AI Index / E-commerce platforms

Best E-commerce platforms

What AI assistants actually recommend when buyers ask about e-commerce platforms — measured on a rolling 4-week window across 4 engines, published as open data.

Updated 2026-09-18 · 28 sampled answers · rolling 4-week window · methodology

Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.

Rolling 4-week window28 samples4 enginesmethodologydata studies

Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 18, 2026

Sample: 28 AI answers · Window: Aug 21, 2026Sep 18, 2026 (4-week rolling) · trend vs prior 4 weeks (79 answers)

Samples by engine: GEMINI 7 (last run Sep 3, 2026) · CHATGPT 7 (last run Sep 3, 2026) · CLAUDE 7 (last run Sep 4, 2026) · PERPLEXITY 7 (last run Sep 3, 2026) · GROK 0 (last run Aug 5, 2026 — stalest)

How these numbers are made: sampling design · prompt provenance · what counts as a mention · what we cannot see

On the record: This ranking is frozen as a dated snapshot every day. View this category's history to see what entered and left the ranking and when, or read what the engines actually said on a given day.

What is the best e-commerce platforms?

Across 28 sampled AI answers from 4 engines, Shopify is recommended most often — appearing in 85.7% of recommendations, followed by BigCommerce (53.6%) and WordPress (50%).

This is a measurement of share of voice across 4 AI engines — not an editorial pick. See the full ranking below.

How this ranking is measured

Orbator asked Gemini, ChatGPT, Claude and Perplexity buyer questions about e-commerce platforms and sampled 28 answers between Aug 21, 2026 and Sep 18, 2026. Recommendation share counts the answers that recommended or listed a product, so a passing mention or a warning adds nothing to it. A category publishes once it holds at least 20 independently sampled answers in the window. Read the full methodology or download this ranking as CSV.

recommendedlistedneutral mentionwarned againstRecommendation share counts answers that recommend or list it — neutral mentions and warnings shown for transparency
#ProductShareTrendEngines
1

shopify.com

85.7%

95% CI 68.594.3%

24 mentions · avg pos 2.1

first pick 66.7%

GEMINI 100%CHATGPT 100%CLAUDE 85.7%PERPLEXITY 57.1%
Claim
Pricing: Basic: $29 a month (free tier available) ↗ source · verified Sep 5, 2026
Features: World's best-converting checkout ↗ source · verified Sep 5, 2026
Platforms: API ↗ source · verified Sep 5, 2026
Integrations: Shopify Payments ↗ source · verified Sep 5, 2026
2

bigcommerce.com

53.6%

95% CI 35.870.5%

15 mentions · avg pos 3.2

first pick 6.7%

GEMINI 71.4%CHATGPT 42.9%CLAUDE 71.4%PERPLEXITY 28.6%
Claim
3

wordpress.com

50%

95% CI 32.667.4%

14 mentions · avg pos 4.5

first pick 7.1%

GEMINI 85.7%CHATGPT 57.1%CLAUDE 42.9%PERPLEXITY 14.3%
Claim
Pricing: Personal: $9 a month (free tier available) ↗ source · verified Sep 5, 2026
Features: Unlimited pages, posts, users, and visitors ↗ source · verified Sep 5, 2026
Integrations: WooCommerce ↗ source · verified Sep 5, 2026
4
WooCommerce

42.9%

95% CI 26.560.9%

12 mentions · avg pos 5

first pick 0%

GEMINI 71.4%CHATGPT 14.3%CLAUDE 57.1%PERPLEXITY 28.6%
Claim
5

wix.com

32.1%

95% CI 17.950.7%

9 mentions · avg pos 2.4

first pick 0%

GEMINI 57.1%CHATGPT 14.3%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
6

squarespace.com

25%

95% CI 12.743.4%

7 mentions · avg pos 3.2

first pick 0%

GEMINI 42.9%CHATGPT 14.3%CLAUDE 28.6%PERPLEXITY 14.3%
Claim
7

square.com

21.4%

95% CI 10.239.5%

6 mentions · avg pos 3

first pick 33.3%

GEMINI 28.6%CHATGPT 28.6%PERPLEXITY 28.6%
Claim
8

bigcartel.com

21.4%

95% CI 10.239.5%

6 mentions · avg pos 3.8

first pick 16.7%

GEMINI 28.6%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 28.6%
Claim
9
Square Online

17.9%

95% CI 7.935.6%

5 mentions · avg pos 3.2

first pick 40%

GEMINI 28.6%CHATGPT 14.3%PERPLEXITY 28.6%
Claim
10

woocommerce.com

17.9%

95% CI 7.935.6%

5 mentions · avg pos 3.2

first pick 20%

GEMINI 14.3%CHATGPT 57.1%
Claim
11

ecwid.com

17.9%

95% CI 7.935.6%

5 mentions · avg pos 4

first pick 0%

GEMINI 28.6%CHATGPT 14.3%PERPLEXITY 28.6%
Claim
12

business.adobe.com

14.3%

95% CI 5.731.5%

4 mentions · avg pos 3.5

first pick 0%

GEMINI 14.3%CHATGPT 14.3%CLAUDE 28.6%
Claim
13

magento.com

14.3%

95% CI 5.731.5%

4 mentions · avg pos 5

first pick 0%

GEMINI 28.6%CLAUDE 28.6%
Claim
14

oroinc.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 1

first pick 33.3%

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
15

klaviyo.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 2.7

first pick 33.3%

GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 14.3%
Claim
16

saleor.io

10.7%

95% CI 3.727.2%

3 mentions · avg pos 6.7

first pick 0%

GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%
Claim
17

stripe.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 10.3

first pick 0%

GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%
Claim
18

paypal.com

10.7%

95% CI 3.727.2%

3 mentions · avg pos 12

first pick 0%

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
Features: Pay in 4 interest-free payments ↗ source · verified Sep 5, 2026
Integrations: Mastercard ↗ source · verified Sep 5, 2026
19

hydrogen.shopify.dev

7.1%

95% CI 222.6%

2 mentions · avg pos 1.5

first pick 50%

CHATGPT 14.3%CLAUDE 14.3%
Claim
20

triplewhale.com

7.1%

95% CI 222.6%

2 mentions · avg pos 4

first pick 50%

GEMINI 14.3%PERPLEXITY 14.3%
Claim
21

opencart.com

7.1%

95% CI 222.6%

2 mentions · avg pos 5.5

first pick 0%

GEMINI 14.3%PERPLEXITY 14.3%
Claim
22

prestashop.com

7.1%

95% CI 222.6%

2 mentions · avg pos 6

first pick 0%

GEMINI 14.3%CHATGPT 14.3%
Claim
23

medusajs.com

7.1%

95% CI 222.6%

2 mentions · avg pos 8.5

first pick 0%

GEMINI 14.3%CHATGPT 14.3%
Claim
24
Settle

3.6%

95% CI 0.617.7%

1 mentions · avg pos 1

first pick 100%

CHATGPT 14.3%
Claim
25
Lightspeed

3.6%

95% CI 0.617.7%

1 mentions · avg pos 2

first pick 0%

GEMINI 14.3%
Claim
26

squareup.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 2

first pick 0%

CHATGPT 14.3%
Claim
Features: Online site ↗ source · verified Sep 5, 2026
Integrations: Google ↗ source · verified Sep 5, 2026
27

bloomreach.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

PERPLEXITY 14.3%
Claim
28

cin7.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CLAUDE 14.3%
Claim
29
Cin7 Core

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CLAUDE 14.3%
Claim
30

techradar.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CHATGPT 14.3%
Claim
31

yotpo.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CHATGPT 14.3%
Claim
32

commercetools.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CHATGPT 14.3%
Claim
33

ebay.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 3

first pick 0%

CLAUDE 14.3%
Claim
34
Linnworks

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

CLAUDE 14.3%
Claim
35

shift4shop.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 4

first pick 0%

PERPLEXITY 14.3%
Claim
36

pinterest.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 5

first pick 0%

CHATGPT 14.3%
Claim
37

daasity.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 7

first pick 0%

GEMINI 14.3%
Claim
38

netsuite.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 8

first pick 0%

CHATGPT 14.3%
Claim
39
SureCart

3.6%

95% CI 0.617.7%

1 mentions · avg pos 8

first pick 0%

CHATGPT 14.3%
Claim
40
Apple Pay

3.6%

95% CI 0.617.7%

1 mentions · avg pos 9

first pick 0%

PERPLEXITY 14.3%
Claim
41

nopcommerce.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 10

first pick 0%

GEMINI 14.3%
Claim
42

etsy.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 11

first pick 0%

GEMINI 14.3%
Claim
43

shopware.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 12

first pick 0%

GEMINI 14.3%
Claim
44

ads.google.com

3.6%

95% CI 0.617.7%

1 mentions · avg pos 27

first pick 0%

GEMINI 14.3%
Claim
45
Hostinger Website Builder

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

CLAUDE 14.3%
Claim
46
Oxygen

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

CHATGPT 14.3%
Claim
47
Sana Commerce

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

CLAUDE 14.3%
Claim
48
Squarespace POS

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

CLAUDE 14.3%
Claim
49

wizcommerce.com

3.6%

95% CI 0.617.7%

1 mentions

first pick 0%

CLAUDE 14.3%
Claim

Reading the numbers: Share is a point estimate on 28 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.

Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.

Watch this category

These rankings move. Get one email a week on who AI recommends in E-commerce platforms. No account needed.

Compare the leaders

Head-to-head pages for products ranked in E-commerce platforms. Each one sets out sourced facts side by side, plus which product AI assistants recommend more, engine by engine.

What the engines actually said

Every number on this page is measured from sampled answers, and those answers are kept. The archive holds dated excerpts of what each engine answered, never full answers. Read the answer archive for e-commerce platforms to see the excerpts by date and engine, or view the ranking history to see what entered and left this ranking and when.

Questions buyers ask about E-commerce platforms

What is the best e-commerce platforms?

Across 28 sampled AI answers from 4 engines (Aug 21, 2026 to Sep 18, 2026), Shopify is recommended most often for e-commerce platforms, appearing in 85.7% of recommendations, followed by BigCommerce (53.6%). This is a measurement of what AI assistants recommend, not an editorial verdict.

What does ChatGPT recommend for e-commerce platforms?

ChatGPT recommends Shopify most often for e-commerce platforms. It appears as a recommendation in 100% of ChatGPT's sampled answers in this window (Aug 21, 2026 to Sep 18, 2026). Other engines answer differently. The per-engine breakdown in the ranking shows each one.

How is this measured?

Orbator samples AI answers to buyer questions across 4 engines and counts how often each product is recommended. No product pays for placement. The e-commerce platforms ranking is based on 28 answers in the current 4-week window (Aug 21, 2026 to Sep 18, 2026). Full methodology is published at https://www.orbator.io/ai-index/methodology.

Compare the top e-commerce platforms side by side

Verified facts for the most-recommended products — each sourced and dated. No editorial scoring, just the data side by side.

Shopifyshopify.comWordPresswordpress.comPayPalpaypal.comSquare Invoicessquareup.com
PricingBasic: $29 a month (free tier available) ↗ sourceverified Sep 5, 2026Personal: $9 a month (free tier available) ↗ sourceverified Sep 5, 2026
FeaturesWorld's best-converting checkout ↗ sourceverified Sep 5, 2026Unlimited pages, posts, users, and visitors ↗ sourceverified Sep 5, 2026Pay in 4 interest-free payments ↗ sourceverified Sep 5, 2026Online site ↗ sourceverified Sep 5, 2026
PlatformsAPI ↗ sourceverified Sep 5, 2026
IntegrationsShopify Payments ↗ sourceverified Sep 5, 2026WooCommerce ↗ sourceverified Sep 5, 2026Mastercard ↗ sourceverified Sep 5, 2026Google ↗ sourceverified Sep 5, 2026

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