AI Index / Customer feedback tools

Customer feedback tools

What AI assistants recommend when buyers ask about customer feedback tools — measured weekly across engines, published as open data.

Sample: 49 AI answers · Window: May 21, 2026Jun 18, 2026 (4-week rolling)

#ProductShareTrendEngines
1
Uservoice

uservoice.com

46.9%

avg pos 6.1

GEMINI 42.9%CHATGPT 57.1%CLAUDE 50%PERPLEXITY 35.7%
Claim
2
Typeform

typeform.com

34.7%

avg pos 5.5

GEMINI 28.6%CHATGPT 57.1%CLAUDE 35.7%PERPLEXITY 14.3%
Claim
3
Hotjar

hotjar.com

32.7%

avg pos 7.7

GEMINI 42.9%CHATGPT 42.9%CLAUDE 35.7%PERPLEXITY 14.3%
Claim
4
Zonka Feedback

zonkafeedback.com

30.6%

avg pos 6

GEMINI 28.6%CLAUDE 42.9%PERPLEXITY 50%
Claim
5
Survicate

28.6%

avg pos 5.5

GEMINI 57.1%CHATGPT 7.1%CLAUDE 35.7%PERPLEXITY 28.6%
Claim
6
Canny

26.5%

avg pos 4.3

GEMINI 28.6%CLAUDE 57.1%PERPLEXITY 21.4%
Claim
7
Productboard

productboard.com

22.4%

avg pos 5.5

GEMINI 14.3%CHATGPT 14.3%CLAUDE 28.6%PERPLEXITY 28.6%
Claim
8
Qualaroo

22.4%

avg pos 7

GEMINI 14.3%CHATGPT 7.1%CLAUDE 28.6%PERPLEXITY 35.7%
Claim
9
Canny Autopilot

canny.io

22.4%

avg pos 7.2

GEMINI 28.6%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 35.7%
Claim
10
Refiner

22.4%

avg pos 9

GEMINI 28.6%CLAUDE 21.4%PERPLEXITY 42.9%
Claim
11
Usersnap

usersnap.com

20.4%

avg pos 6.7

GEMINI 42.9%CLAUDE 14.3%PERPLEXITY 35.7%
Claim
12
Pendo

pendo.io

20.4%

avg pos 9

GEMINI 28.6%CHATGPT 14.3%CLAUDE 28.6%PERPLEXITY 14.3%
Claim
13
SurveyMonkey Genius

surveymonkey.com

18.4%

avg pos 3.1

GEMINI 14.3%CHATGPT 50%PERPLEXITY 7.1%
Claim
14
Featurebase

featurebase.app

16.3%

avg pos 4.6

GEMINI 28.6%CLAUDE 28.6%PERPLEXITY 14.3%
Claim
15
Qualtrics XM

qualtrics.com

16.3%

avg pos 12.8

GEMINI 28.6%CHATGPT 35.7%PERPLEXITY 7.1%
Claim
16
Google Docs

google.com

14.3%

avg pos 5

GEMINI 28.6%CHATGPT 21.4%CLAUDE 7.1%PERPLEXITY 7.1%
Claim
17
Google Forms

14.3%

avg pos 6.8

CHATGPT 28.6%CLAUDE 14.3%PERPLEXITY 7.1%
Claim
18
Gleap

gleap.io

12.2%

avg pos 5

GEMINI 14.3%CLAUDE 21.4%PERPLEXITY 14.3%
Claim
19
Userpilot

12.2%

avg pos 5

GEMINI 14.3%CLAUDE 21.4%PERPLEXITY 14.3%
Claim
20
Trello

trello.com

12.2%

avg pos 8.2

GEMINI 14.3%CHATGPT 21.4%CLAUDE 7.1%PERPLEXITY 7.1%
Claim
21
Slack

slack.com

12.2%

avg pos 10

CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
22
Savio

10.2%

avg pos 5

GEMINI 14.3%PERPLEXITY 28.6%
Claim
23
AskNicely

10.2%

avg pos 9.5

GEMINI 14.3%CLAUDE 14.3%PERPLEXITY 14.3%
Claim
24
Zendesk

zendesk.com

10.2%

avg pos 14.3

CHATGPT 14.3%CLAUDE 7.1%PERPLEXITY 14.3%
Claim
25
Jira

8.2%

avg pos 2

CLAUDE 21.4%PERPLEXITY 7.1%
Claim
26
SurveyMonkey

8.2%

avg pos 2

CLAUDE 21.4%PERPLEXITY 7.1%
Claim
27
ProdPad

prodpad.com

8.2%

avg pos 2.5

GEMINI 14.3%CHATGPT 7.1%PERPLEXITY 14.3%
Claim
28
Nolt

nolt.io

8.2%

avg pos 4.7

GEMINI 14.3%PERPLEXITY 21.4%
Claim
29
Feature Upvote

featureupvote.com

8.2%

avg pos 5.8

GEMINI 28.6%PERPLEXITY 14.3%
Claim
30
UserBack

userback.io

8.2%

avg pos 9

GEMINI 14.3%CLAUDE 7.1%PERPLEXITY 14.3%
Claim
31
Frill

frill.co

8.2%

avg pos 9.7

GEMINI 14.3%CLAUDE 7.1%PERPLEXITY 14.3%
Claim
32
Qualtrics

8.2%

avg pos 10

CLAUDE 14.3%PERPLEXITY 14.3%
Claim
33
Chisel

6.1%

avg pos 1.5

GEMINI 14.3%CLAUDE 14.3%
Claim
34
Userpilot AI

userpilot.com

6.1%

avg pos 1.5

CLAUDE 7.1%PERPLEXITY 14.3%
Claim
35
Jotform

jotform.com

6.1%

avg pos 3

GEMINI 14.3%CHATGPT 7.1%PERPLEXITY 7.1%
Claim
36
Intercom Fin

intercom.com

6.1%

avg pos 4.3

CHATGPT 21.4%
Claim
37
Tally

tally.so

6.1%

avg pos 7

GEMINI 14.3%CHATGPT 14.3%
Claim
38
Airtable

airtable.com

6.1%

avg pos 8.3

CHATGPT 14.3%CLAUDE 7.1%
Claim
39
Sleekplan

sleekplan.com

6.1%

avg pos 8.3

GEMINI 28.6%PERPLEXITY 7.1%
Claim
40
Linear

6.1%

avg pos 8.5

CLAUDE 21.4%
Claim
41
Medallia

6.1%

avg pos 10

CLAUDE 7.1%PERPLEXITY 14.3%
Claim
42
Notion

notion.so

6.1%

avg pos 12

CHATGPT 14.3%PERPLEXITY 7.1%
Claim
43
SurveySparrow

surveysparrow.com

6.1%

avg pos 12

GEMINI 14.3%CLAUDE 7.1%PERPLEXITY 7.1%
Claim
44
Asana

asana.com

6.1%

avg pos 12.3

CHATGPT 14.3%CLAUDE 7.1%
Claim
45
Feedbear

feedbear.io

6.1%

avg pos 15.5

GEMINI 14.3%CHATGPT 7.1%CLAUDE 7.1%
Claim
46
Mopinion

6.1%

avg pos 21

GEMINI 14.3%CLAUDE 7.1%PERPLEXITY 7.1%
Claim
47
Aha!

aha.io

6.1%

CHATGPT 14.3%PERPLEXITY 7.1%
Claim
48
Userflow

userflow.com

6.1%

GEMINI 14.3%CLAUDE 14.3%
Claim
49
Zoho

zoho.com

6.1%

CHATGPT 14.3%CLAUDE 7.1%
Claim
50
ProductLift

productlift.dev

4.1%

avg pos 1

GEMINI 14.3%CLAUDE 7.1%
Claim
51
QuickHunt

quickhunt.app

4.1%

avg pos 2

GEMINI 14.3%PERPLEXITY 7.1%
Claim
52
featureOS

4.1%

avg pos 2

GEMINI 14.3%CLAUDE 7.1%
Claim
53
Pylon

usepylon.com

4.1%

avg pos 3

CLAUDE 14.3%
Claim
54
Agentforce Service

salesforce.com

4.1%

avg pos 4

GEMINI 14.3%PERPLEXITY 7.1%
Claim
55
Microsoft Dynamics 365

microsoft.com

4.1%

avg pos 6

GEMINI 14.3%CHATGPT 7.1%
Claim
56
Sprig

sprig.com

4.1%

avg pos 8

GEMINI 14.3%PERPLEXITY 7.1%
Claim
57
Feedbackify

feedbackify.com

4.1%

avg pos 9

CHATGPT 14.3%
Claim
58
Miro

miro.com

4.1%

avg pos 10

CHATGPT 7.1%PERPLEXITY 7.1%
Claim
59
Rapidr

4.1%

avg pos 10.5

GEMINI 28.6%
Claim
60
Opsgenie

atlassian.com

4.1%

avg pos 12

CLAUDE 14.3%
Claim
61
Jira Product Discovery

4.1%

avg pos 13.5

GEMINI 28.6%
Claim
62
Monday Dev

monday.com

4.1%

avg pos 14

CLAUDE 7.1%PERPLEXITY 7.1%
Claim
63
Quackback

quackback.io

4.1%

avg pos 15

GEMINI 14.3%CLAUDE 7.1%
Claim
64
Formbricks

formbricks.com

4.1%

avg pos 17

GEMINI 14.3%PERPLEXITY 7.1%
Claim
65
HubSpot CRM

hubspot.com

4.1%

avg pos 18

GEMINI 28.6%
Claim
66
Alchemer

4.1%

CLAUDE 14.3%
Claim
67
Boost Toad

boosttoad.com

4.1%

CLAUDE 14.3%
Claim
68
Feeqd

feeqd.com

4.1%

PERPLEXITY 14.3%
Claim
69
GuideFlow

guideflow.com

4.1%

CLAUDE 14.3%
Claim
70
Ideaproof

ideaproof.io

4.1%

PERPLEXITY 14.3%
Claim
71
Perspective

getperspective.ai

4.1%

CLAUDE 14.3%
Claim
72
ProProfs Survey Maker

proprofssurvey.com

4.1%

CLAUDE 7.1%PERPLEXITY 7.1%
Claim
73
Retently

4.1%

PERPLEXITY 14.3%
Claim
74
UserEcho

userecho.com

4.1%

CHATGPT 7.1%PERPLEXITY 7.1%
Claim
75
Amplitude

amplitude.com

2%

avg pos 1

PERPLEXITY 7.1%
Claim
76
Aha! Ideas

2%

avg pos 2

GEMINI 14.3%
Claim
77
Bettermode

2%

avg pos 2

GEMINI 14.3%
Claim
78
Hellonext

2%

avg pos 2

GEMINI 14.3%
Claim
79
1Flow

1flow.ai

2%

avg pos 4

PERPLEXITY 7.1%
Claim
80
airfocus

airfocus.com

2%

avg pos 4

PERPLEXITY 7.1%
Claim
81
Delighted

2%

avg pos 5

CHATGPT 7.1%
Claim
82
SurveyPlanet

surveyplanet.com

2%

avg pos 5

GEMINI 14.3%
Claim
83
Wootric

wootric.com

2%

avg pos 5

CHATGPT 7.1%
Claim
84
Enterpret

2%

avg pos 7

GEMINI 14.3%
Claim
85
Usabilla

usabilla.com

2%

avg pos 7

CHATGPT 7.1%
Claim
86
CRM-integrated surveys

2%

avg pos 8

PERPLEXITY 7.1%
Claim
87
Gainsight PX

gainsight.com

2%

avg pos 8

GEMINI 14.3%
Claim
88
Smartsheet

2%

avg pos 8

GEMINI 14.3%
Claim
89
UserTesting

usertesting.com

2%

avg pos 8

CHATGPT 7.1%
Claim
90
Zapier

zapier.com

2%

avg pos 8

CHATGPT 7.1%
Claim
91
in-app prompts

2%

avg pos 8

PERPLEXITY 7.1%
Claim
92
Capterra

capterra.com

2%

avg pos 9

CHATGPT 7.1%
Claim
93
G2

g2.com

2%

avg pos 9

CHATGPT 7.1%
Claim
94
Lookback

2%

avg pos 9

CHATGPT 7.1%
Claim
95
Aivo

2%

avg pos 10

CHATGPT 7.1%
Claim
96
QuestionPro

questionpro.com

2%

avg pos 10

PERPLEXITY 7.1%
Claim
97
GitHub Releases

github.com

2%

avg pos 11

CLAUDE 7.1%
Claim
98
Upvote

2%

avg pos 12

CLAUDE 7.1%
Claim
99
PostHog

posthog.com

2%

avg pos 13

GEMINI 14.3%
Claim
100
ProProfs Desk

proprofs.com

2%

avg pos 13

GEMINI 14.3%
Claim

Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.

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