Best Customer feedback tools

canny.io

Best for: AI recommends Canny most when buyers ask “what should I use to collect and organize feature requests from users” (100% of those answers)

65.7%

95% CI 54–75.8%

46 mentions · avg pos 4.2

first pick 26.1%

productboard.com

Best for: AI recommends Productboard most when buyers ask “what should I use to collect and organize feature requests from users” (100% of those answers)

41.4%

95% CI 30.6–53.1%

29 mentions · avg pos 5.8

first pick 10.3%

hotjar.com

Best for: AI recommends Hotjar most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (91.7% of those answers)

41.4%

95% CI 30.6–53.1%

29 mentions · avg pos 9.5

first pick 3.4%

survicate.com

Best for: AI recommends Survicate most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (91.7% of those answers)

40%

95% CI 29.3–51.7%

28 mentions · avg pos 8.2

first pick 7.1%

zonkafeedback.com

Best for: AI recommends Zonka Feedback most when buyers ask “best in-app feedback collection software for product teams” (83.3% of those answers)

35.7%

95% CI 25.5–47.4%

25 mentions · avg pos 5.7

first pick 20%

typeform.com

Best for: AI recommends Typeform most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (91.7% of those answers)

35.7%

95% CI 25.5–47.4%

25 mentions · avg pos 9

first pick 8%

uservoice.com

Best for: AI recommends Uservoice most when buyers ask “what should I use to collect and organize feature requests from users” (66.7% of those answers)

34.3%

95% CI 24.2–46%

24 mentions · avg pos 7.1

first pick 8.3%

featurebase.app

Best for: AI recommends Featurebase most when buyers ask “what should I use to collect and organize feature requests from users” (75% of those answers)

32.9%

95% CI 23–44.5%

23 mentions · avg pos 5.2

first pick 8.7%

Best for: AI recommends Jira most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (66.7% of those answers)

28.6%

95% CI 19.3–40.1%

20 mentions · avg pos 9.8

first pick 15%

pendo.io

Best for: AI recommends Pendo most when buyers ask “best in-app feedback collection software for product teams” (75% of those answers)

25.7%

95% CI 16.9–37%

18 mentions · avg pos 7

first pick 22.2%

Best for: AI recommends Refiner most when buyers ask “best customer feedback tools for SaaS products” (75% of those answers)

24.3%

95% CI 15.8–35.5%

17 mentions · avg pos 5

first pick 5.9%

slack.com

Best for: AI recommends Slack most when buyers ask “what should I use to collect and organize feature requests from users” (66.7% of those answers)

24.3%

95% CI 15.8–35.5%

17 mentions · avg pos 11

first pick 5.9%

Best for: AI recommends Qualaroo most when buyers ask “best in-app feedback collection software for product teams” (58.3% of those answers)

22.9%

95% CI 14.6–34%

16 mentions · avg pos 8.3

first pick 0%

userpilot.com

Best for: AI recommends Userpilot most when buyers ask “best customer feedback tools for SaaS products” (66.7% of those answers)

21.4%

95% CI 13.4–32.4%

15 mentions · avg pos 7.1

first pick 6.7%

nolt.io

Best for: AI recommends Nolt most when buyers ask “what should I use to collect and organize feature requests from users” (50% of those answers)

21.4%

95% CI 13.4–32.4%

15 mentions · avg pos 7.8

first pick 6.7%

usersnap.com

Best for: AI recommends Usersnap most when buyers ask “best customer feedback tools for SaaS products” (58.3% of those answers)

21.4%

95% CI 13.4–32.4%

15 mentions · avg pos 7.9

first pick 0%

surveymonkey.com

Best for: AI recommends SurveyMonkey most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (91.7% of those answers)

20%

95% CI 12.3–30.8%

14 mentions · avg pos 8.3

first pick 7.1%

gleap.io

Best for: AI recommends Gleap most when buyers ask “best customer feedback tools for SaaS products” (66.7% of those answers)

17.1%

95% CI 10.1–27.6%

12 mentions · avg pos 3.9

first pick 33.3%

linear.app

Best for: AI recommends Linear most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (50% of those answers)

17.1%

95% CI 10.1–27.6%

12 mentions · avg pos 5.7

first pick 8.3%

intercom.com

Best for: AI recommends Intercom most when buyers ask “best customer feedback tools for SaaS products” (33.3% of those answers)

17.1%

95% CI 10.1–27.6%

12 mentions · avg pos 5.9

first pick 8.3%

qualtrics.com

Best for: AI recommends Qualtrics most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (58.3% of those answers)

17.1%

95% CI 10.1–27.6%

12 mentions · avg pos 11

first pick 0%

productlift.dev

Best for: AI recommends ProductLift most when buyers ask “best customer feedback tools for SaaS products” (66.7% of those answers)

15.7%

95% CI 9–26%

11 mentions · avg pos 3.9

first pick 27.3%

sprig.com

Best for: AI recommends Sprig most when buyers ask “best in-app feedback collection software for product teams” (58.3% of those answers)

15.7%

95% CI 9–26%

11 mentions · avg pos 8.1

first pick 0%

zendesk.com

Best for: AI recommends Zendesk most when buyers ask “how do I gather structured feedback from customers without overwhelming my team” (33.3% of those answers)

15.7%

95% CI 9–26%

11 mentions · avg pos 8.3

first pick 9.1%

Best for: AI recommends Savio most when buyers ask “what should I use to collect and organize feature requests from users” (50% of those answers)

15.7%

95% CI 9–26%

11 mentions · avg pos 8.5

first pick 0%

Best for: AI recommends Enterpret most when buyers ask “best customer feedback tools for SaaS products” (33.3% of those answers)

15.7%

95% CI 9–26%

11 mentions · avg pos 10.4

first pick 0%

Best for: AI recommends Upvote most when buyers ask “what should I use to collect and organize feature requests from users” (58.3% of those answers)

14.3%

95% CI 7.9–24.3%

10 mentions · avg pos 5.7

first pick 10%

quackback.io

Best for: AI recommends Quackback most when buyers ask “what should I use to collect and organize feature requests from users” (66.7% of those answers)

14.3%

95% CI 7.9–24.3%

10 mentions · avg pos 6.9

first pick 20%

frill.co

Best for: AI recommends Frill most when buyers ask “what should I use to collect and organize feature requests from users” (50% of those answers)

14.3%

95% CI 7.9–24.3%

10 mentions · avg pos 7.1

first pick 10%

featureupvote.com

Best for: AI recommends Feature Upvote most when buyers ask “what should I use to collect and organize feature requests from users” (58.3% of those answers)

12.9%

95% CI 6.9–22.7%

9 mentions · avg pos 7

first pick 0%

Best for: AI recommends Fider most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (41.7% of those answers)

12.9%

95% CI 6.9–22.7%

9 mentions · avg pos 10.3

first pick 0%

Best for: AI recommends Google Forms most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (75% of those answers)

11.4%

95% CI 5.9–21%

8 mentions · avg pos 2.8

first pick 62.5%

sleekplan.com

Best for: AI recommends Sleekplan most when buyers ask “what should I use to collect and organize feature requests from users” (33.3% of those answers)

11.4%

95% CI 5.9–21%

8 mentions · avg pos 8.3

first pick 0%

11.4%

95% CI 5.9–21%

8 mentions · avg pos 9.6

first pick 0%

aha.io

Best for: AI recommends Aha! most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (75% of those answers)

10%

95% CI 4.9–19.2%

7 mentions · avg pos 4.2

first pick 0%

hubspot.com

Best for: AI recommends HubSpot CRM most when buyers ask “how do I gather structured feedback from customers without overwhelming my team” (41.7% of those answers)

10%

95% CI 4.9–19.2%

7 mentions · avg pos 5

first pick 0%

jotform.com

Best for: AI recommends Jotform most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (66.7% of those answers)

10%

95% CI 4.9–19.2%

7 mentions · avg pos 7.3

first pick 0%

trello.com

Best for: AI recommends Trello most when buyers ask “what should I use to collect and organize feature requests from users” (66.7% of those answers)

10%

95% CI 4.9–19.2%

7 mentions · avg pos 10.1

first pick 0%

formbricks.com

Best for: AI recommends Formbricks most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (41.7% of those answers)

10%

95% CI 4.9–19.2%

7 mentions · avg pos 12.4

first pick 0%

Best for: AI recommends Chisel most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (50% of those answers)

8.6%

95% CI 4–17.5%

6 mentions · avg pos 8.4

first pick 0%

Best for: AI recommends AskNicely most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (50% of those answers)

8.6%

95% CI 4–17.5%

6 mentions · avg pos 10.8

first pick 0%

userback.io

Best for: AI recommends UserBack most when buyers ask “in-app feedback widgets vs email survey tools for SaaS” (33.3% of those answers)

8.6%

95% CI 4–17.5%

6 mentions · avg pos 12.3

first pick 0%

8.6%

95% CI 4–17.5%

6 mentions · avg pos 12.3

first pick 0%

questionpro.com

Best for: AI recommends QuestionPro most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (50% of those answers)

7.1%

95% CI 3.1–15.7%

5 mentions · avg pos 3.4

first pick 20%

7.1%

95% CI 3.1–15.7%

5 mentions · avg pos 5.8

first pick 20%

sheets.google.com

Best for: AI recommends Google Sheets most when buyers ask “what should I use to collect and organize feature requests from users” (50% of those answers)

7.1%

95% CI 3.1–15.7%

5 mentions · avg pos 9.4

first pick 0%

feedbear.io

Best for: AI recommends Feedbear most when buyers ask “what should I use to collect and organize feature requests from users” (33.3% of those answers)

7.1%

95% CI 3.1–15.7%

5 mentions · avg pos 10.5

first pick 0%

useresponse.com

Best for: AI recommends UseResponse most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

7.1%

95% CI 3.1–15.7%

5 mentions · avg pos 11

first pick 0%

proprofssurvey.com

Best for: AI recommends ProProfs Survey Maker most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (50% of those answers)

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 7

first pick 25%

airtable.com

Best for: AI recommends Airtable most when buyers ask “what should I use to collect and organize feature requests from users” (33.3% of those answers)

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 7.5

first pick 0%

Best for: AI recommends Medallia most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (50% of those answers)

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 8.7

first pick 0%

surveysparrow.com

Best for: AI recommends SurveySparrow most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 11.5

first pick 0%

userflow.com

Best for: AI recommends Userflow most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 13

first pick 0%

usertesting.com

5.7%

95% CI 2.2–13.8%

4 mentions · avg pos 21.7

first pick 0%

prodpad.com

Best for: AI recommends ProdPad most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (33.3% of those answers)

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 3.3

first pick 33.3%

getperspective.ai

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 4

first pick 33.3%

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 12.7

first pick 0%

inmoment.com

Best for: AI recommends InMoment most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (41.7% of those answers)

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 13

first pick 0%

zoho.com

Best for: AI recommends Zoho most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 16

first pick 0%

discord.com

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 16.3

first pick 0%

4.3%

95% CI 1.5–11.9%

3 mentions · avg pos 18

first pick 0%

stripe.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 2.5

first pick 50%

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 3

first pick 0%

userguiding.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 3

first pick 0%

alchemer.com

Best for: AI recommends Alchemer most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 4

first pick 0%

instabug.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 4

first pick 0%

productbridge.io

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 4.5

first pick 0%

amplitude.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 7

first pick 0%

notion.so

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 7.5

first pick 0%

airfocus.com

Best for: AI recommends airfocus most when buyers ask “which customer feedback tool links requests directly to the product roadmap” (33.3% of those answers)

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 7.5

first pick 0%

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 9

first pick 0%

custify.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 11

first pick 0%

sprinklr.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 11

first pick 0%

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 11

first pick 0%

microsoft.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 15

first pick 0%

userinterviews.com

2.9%

95% CI 0.8–9.8%

2 mentions · avg pos 18.5

first pick 0%

guideflow.com

Best for: AI recommends GuideFlow most when buyers ask “alternatives to expensive enterprise customer feedback platforms” (33.3% of those answers)

2.9%

95% CI 0.8–9.8%

2 mentions

first pick 0%

timetoreply.com

2.9%

95% CI 0.8–9.8%

2 mentions

first pick 0%

asana.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 2

first pick 0%

quickhunt.app

Best for: AI recommends QuickHunt most when buyers ask “best customer feedback tools for SaaS products” (33.3% of those answers)

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 2

first pick 0%

craft.io

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 3

first pick 0%

productplan.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 3

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 3

first pick 0%

helply.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 4

first pick 0%

posthog.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 5

first pick 0%

tally.so

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 5

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 7

first pick 0%

cleverx.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 8

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 8

first pick 0%

brandwatch.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 10

first pick 0%

sproutsocial.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 10

first pick 0%

talkwalker.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 10

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 12

first pick 0%

1flow.ai

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 13

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 13

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 14

first pick 0%

dovetail.com

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 15

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 17

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 17

first pick 0%

1.4%

95% CI 0.3–7.7%

1 mentions · avg pos 18

first pick 0%