What AI assistants recommend when buyers ask about customer success platforms — measured weekly across engines, published as open data.
Sample: 26 AI answers · Window: May 22, 2026 – Jun 19, 2026 (4-week rolling)
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | ChurnZero churnzero.net | 73.1% avg pos 4.8 | — | CHATGPT 90.9%CLAUDE 100%PERPLEXITY 45.5% | Claim |
| 2 | Totango | 65.4% avg pos 5 | — | CHATGPT 54.5%CLAUDE 100%PERPLEXITY 63.6% | Claim |
| 3 | Gainsight PX gainsight.com | 57.7% avg pos 1.7 | — | CHATGPT 72.7%CLAUDE 25%PERPLEXITY 54.5% | Claim |
| 4 | Custify custify.com | 53.8% avg pos 3.7 | — | CHATGPT 18.2%CLAUDE 75%PERPLEXITY 81.8% | Claim |
| 5 | HubSpot CRM hubspot.com | 50% avg pos 12.6 | — | CHATGPT 63.6%CLAUDE 25%PERPLEXITY 45.5% | Claim |
| 6 | Vitally vitally.io | 46.2% avg pos 2.8 | — | CHATGPT 9.1%CLAUDE 75%PERPLEXITY 72.7% | Claim |
| 7 | ClientSuccess clientsuccess.com | 46.2% avg pos 6 | — | CHATGPT 45.5%PERPLEXITY 63.6% | Claim |
| 8 | Gainsight | 34.6% avg pos 2.7 | — | CHATGPT 18.2%CLAUDE 75%PERPLEXITY 36.4% | Claim |
| 9 | Planhat | 34.6% avg pos 8 | — | CHATGPT 18.2%CLAUDE 50%PERPLEXITY 45.5% | Claim |
| 10 | Zendesk zendesk.com | 26.9% avg pos 16 | — | CHATGPT 63.6% | Claim |
| 11 | Userpilot | 23.1% avg pos 2 | — | CLAUDE 50%PERPLEXITY 36.4% | Claim |
| 12 | Agentforce Service salesforce.com | 23.1% avg pos 12.8 | — | CHATGPT 36.4%PERPLEXITY 18.2% | Claim |
| 13 | Asana asana.com | 11.5% avg pos 13.3 | — | CHATGPT 18.2%PERPLEXITY 9.1% | Claim |
| 14 | Trello trello.com | 11.5% avg pos 13.3 | — | CHATGPT 18.2%PERPLEXITY 9.1% | Claim |
| 15 | Intercom Fin intercom.com | 11.5% avg pos 22 | — | CHATGPT 27.3% | Claim |
| 16 | Pendo pendo.io | 11.5% avg pos 22 | — | CHATGPT 18.2%PERPLEXITY 9.1% | Claim |
| 17 | Monday Dev monday.com | 7.7% avg pos 11 | — | CHATGPT 9.1%PERPLEXITY 9.1% | Claim |
| 18 | Freshsuccess freshworks.com | 7.7% avg pos 13 | — | CHATGPT 18.2% | Claim |
| 19 | Slack slack.com | 7.7% avg pos 13.5 | — | CHATGPT 18.2% | Claim |
| 20 | Mixpanel mixpanel.com | 7.7% avg pos 16 | — | CLAUDE 25%PERPLEXITY 9.1% | Claim |
| 21 | Looker Studio looker.com | 7.7% avg pos 17 | — | CHATGPT 18.2% | Claim |
| 22 | Tableau Public tableau.com | 7.7% avg pos 17 | — | CHATGPT 18.2% | Claim |
| 23 | CustomerSuccessBox | 7.7% avg pos 28 | — | CHATGPT 18.2% | Claim |
| 24 | FreshSuccess by Freshworks | 3.8% avg pos 3 | — | CLAUDE 25% | Claim |
| 25 | HubSpot Service Hub | 3.8% avg pos 5 | — | PERPLEXITY 9.1% | Claim |
| 26 | Akita | 3.8% avg pos 6 | — | PERPLEXITY 9.1% | Claim |
| 27 | Microsoft Dynamics 365 microsoft.com | 3.8% avg pos 6 | — | CHATGPT 9.1% | Claim |
| 28 | CATALYST omnipress.com | 3.8% avg pos 9 | — | PERPLEXITY 9.1% | Claim |
| 29 | Natero natero.com | 3.8% avg pos 9 | — | CHATGPT 9.1% | Claim |
| 30 | Google Docs google.com | 3.8% avg pos 10 | — | CHATGPT 9.1% | Claim |
| 31 | Survicate | 3.8% avg pos 11 | — | CHATGPT 9.1% | Claim |
| 32 | Typeform typeform.com | 3.8% avg pos 11 | — | CHATGPT 9.1% | Claim |
| 33 | Basecamp basecamp.com | 3.8% avg pos 14 | — | PERPLEXITY 9.1% | Claim |
| 34 | Wrike wrike.com | 3.8% avg pos 14 | — | PERPLEXITY 9.1% | Claim |
| 35 | SaaStr saastr.com | 3.8% avg pos 15 | — | CHATGPT 9.1% | Claim |
| 36 | Zapier zapier.com | 3.8% avg pos 15 | — | PERPLEXITY 9.1% | Claim |
| 37 | Betterworks betterworks.com | 3.8% avg pos 16 | — | CHATGPT 9.1% | Claim |
| 38 | Avoma | 3.8% avg pos 17 | — | PERPLEXITY 9.1% | Claim |
| 39 | Sparkloft | 3.8% avg pos 17 | — | CHATGPT 9.1% | Claim |
| 40 | Everflow | 3.8% avg pos 19 | — | CHATGPT 9.1% | Claim |
| 41 | UserGuiding userguiding.com | 3.8% avg pos 19 | — | CHATGPT 9.1% | Claim |
| 42 | Wootric wootric.com | 3.8% avg pos 25 | — | CHATGPT 9.1% | Claim |
| 43 | Google Data Studio datastudio.google.com | 3.8% avg pos 27 | — | CHATGPT 9.1% | Claim |
| 44 | Airtable airtable.com | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 45 | Amplitude amplitude.com | 3.8% | — | CLAUDE 25% | Claim |
| 46 | Braze | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 47 | Canny | 3.8% | — | CHATGPT 9.1% | Claim |
| 48 | Chargebee | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 49 | Churn360 | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 50 | Customerly customerly.io | 3.8% | — | CHATGPT 9.1% | Claim |
| 51 | EverAfter everafter.ai | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 52 | Freshdesk | 3.8% | — | CHATGPT 9.1% | Claim |
| 53 | Gleap gleap.io | 3.8% | — | CLAUDE 25% | Claim |
| 54 | Intercom | 3.8% | — | CHATGPT 9.1% | Claim |
| 55 | Pylon usepylon.com | 3.8% | — | CLAUDE 25% | Claim |
| 56 | Qualtrics XM qualtrics.com | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 57 | SmartKarrot | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 58 | Stripe Billing stripe.com | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 59 | Successifier successifier.com | 3.8% | — | CHATGPT 9.1% | Claim |
| 60 | ThoughtSpot thoughtspot.com | 3.8% | — | PERPLEXITY 9.1% | Claim |
| 61 | UserIQ | 3.8% | — | CHATGPT 9.1% | Claim |
| 62 | Userflow userflow.com | 3.8% | — | CHATGPT 9.1% | Claim |
| 63 | Velaris | 3.8% | — | CLAUDE 25% | Claim |
| 64 | Zoho zoho.com | 3.8% | — | CHATGPT 9.1% | Claim |
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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