What AI assistants actually recommend when buyers ask about customer loyalty software — measured on a rolling 4-week window across 5 engines, published as open data.
Updated 2026-09-17 · 35 sampled answers · rolling 4-week window · methodology
Rankings are measured from sampled AI answers — never editorial, never paid. Orbator builds AI-visibility tooling; when Orbator itself appears in any category, it is measured by the same rules as everyone else.
Measured by Orbatormethodology owner Henrik Tellewindow ends Sep 17, 2026
Sample: 35 AI answers · Window: Aug 20, 2026 – Sep 17, 2026 (4-week rolling) · trend vs prior 4 weeks (65 answers)
Samples by engine: GROK 7 (last run Aug 25, 2026) · GEMINI 7 (last run Aug 25, 2026) · CHATGPT 7 (last run Aug 25, 2026) · CLAUDE 7 (last run Aug 26, 2026) · PERPLEXITY 7 (last run Aug 25, 2026 — stalest)
How these numbers are made: sampling design · prompt provenance · what counts as a mention · what we cannot see
On the record: This ranking is frozen as a dated snapshot every day. View this category's history to see what entered and left the ranking and when, or read what the engines actually said on a given day.
Across 35 sampled AI answers from 5 engines, Shopify is recommended most often — appearing in 60% of recommendations, followed by Smile (54.3%) and Yotpo (45.7%).
This is a measurement of share of voice across 5 AI engines — not an editorial pick. See the full ranking below.
Orbator asked Grok, Gemini, ChatGPT, Claude and Perplexity buyer questions about customer loyalty software and sampled 35 answers between Aug 20, 2026 and Sep 17, 2026. Recommendation share counts the answers that recommended or listed a product, so a passing mention or a warning adds nothing to it. A category publishes once it holds at least 20 independently sampled answers in the window. Read the full methodology or download this ranking as CSV.
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | shopify.com | 60% 95% CI 43.6–74.4% 21 mentions · avg pos 2.4 first pick 52.4% | — | GROK 85.7%GEMINI 42.9%CHATGPT 71.4%CLAUDE 42.9%PERPLEXITY 57.1% | Claim |
| 2 | smile.io | 54.3% 95% CI 38.2–69.5% 19 mentions · avg pos 2.6 first pick 57.9% | — | GROK 57.1%GEMINI 57.1%CHATGPT 71.4%CLAUDE 28.6%PERPLEXITY 57.1% | Claim |
| 3 | yotpo.com | 45.7% 95% CI 30.5–61.8% 16 mentions · avg pos 6.9 first pick 6.3% | — | GROK 71.4%GEMINI 42.9%CHATGPT 42.9%CLAUDE 14.3%PERPLEXITY 57.1% | Claim |
| 4 | klaviyo.com | 31.4% 95% CI 18.6–48% 11 mentions · avg pos 4 first pick 27.3% | — | GROK 71.4%GEMINI 42.9%CHATGPT 28.6%PERPLEXITY 14.3% | Claim |
| 5 | openloyalty.io | 31.4% 95% CI 18.6–48% 11 mentions · avg pos 7.7 first pick 9.1% | — | GROK 57.1%GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 57.1% | Claim |
| 6 | rivo.io | 28.6% 95% CI 16.3–45.1% 10 mentions · avg pos 8.2 first pick 10% | — | GROK 57.1%GEMINI 28.6%CHATGPT 28.6%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 7 | antavo.com | 28.6% 95% CI 16.3–45.1% 10 mentions · avg pos 8.6 first pick 10% | — | GROK 57.1%GEMINI 28.6%CHATGPT 14.3%CLAUDE 28.6%PERPLEXITY 14.3% | Claim |
| 8 | loyaltylion.com | 25.7% 95% CI 14.2–42.1% 9 mentions · avg pos 25 first pick 0% | — | GROK 42.9%GEMINI 14.3%CHATGPT 28.6%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 9 | Growave | 20% 95% CI 10–35.9% 7 mentions · avg pos 8.1 first pick 14.3% | — | GROK 42.9%GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 28.6% | Claim |
| 10 | BON Loyalty | 17.1% 95% CI 8.1–32.7% 6 mentions · avg pos 8.2 first pick 16.7% | — | GROK 42.9%GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3% | Claim |
| 11 | Yotpo Loyalty | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 8.4 first pick 0% | — | GROK 14.3%GEMINI 14.3%CHATGPT 42.9% | Claim |
| 12 | WooCommerce | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 10.5 first pick 0% | — | GROK 28.6%GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 13 | talon.one | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 11 first pick 0% | — | GROK 14.3%GEMINI 28.6%CHATGPT 14.3%CLAUDE 14.3% | Claim |
| 14 | Marsello | 14.3% 95% CI 6.3–29.4% 5 mentions · avg pos 12.4 first pick 0% | — | GROK 14.3%GEMINI 42.9%CLAUDE 14.3% | Claim |
| 15 | Bubblehouse | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 3.3 first pick 0% | — | GROK 28.6%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 16 | square.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 4.3 first pick 25% | — | GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 17 | Square Loyalty | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 4.3 first pick 25% | — | GEMINI 14.3%CHATGPT 14.3%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 18 | Loopy Loyalty | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 9 first pick 0% | — | GROK 14.3%GEMINI 14.3%CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 19 | nector.io | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 15 first pick 0% | — | GROK 42.9%GEMINI 14.3% | Claim |
| 20 | annexcloud.com | 11.4% 95% CI 4.5–26% 4 mentions · avg pos 17.3 first pick 0% | — | GROK 28.6%GEMINI 28.6% | Claim |
| 21 | Google Wallet | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 7 first pick 33.3% | — | GROK 14.3%GEMINI 14.3%CLAUDE 14.3% | Claim |
| 22 | Salesforce | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 7 first pick 0% | — | GROK 28.6%PERPLEXITY 14.3% | Claim |
| 23 | Capillary | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 9 first pick 0% | — | GROK 14.3%GEMINI 14.3%CLAUDE 14.3% | Claim |
| 24 | Sephora | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 10.3 first pick 33.3% | — | GROK 28.6%GEMINI 14.3% | Claim |
| 25 | Kangaroo | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 14 first pick 0% | — | GROK 14.3%CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 26 | White Label Loyalty | 8.6% 95% CI 3–22.4% 3 mentions · avg pos 21 first pick 0% | — | GROK 28.6%GEMINI 14.3% | Claim |
| 27 | Starbucks | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 1 first pick 50% | — | GEMINI 14.3%CHATGPT 14.3% | Claim |
| 28 | starbucks.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 1 first pick 50% | — | GEMINI 14.3%CHATGPT 14.3% | Claim |
| 29 | woocommerce.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 4 first pick 0% | — | GEMINI 14.3%CHATGPT 14.3% | Claim |
| 30 | loop.fans | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 4.5 first pick 0% | — | GEMINI 14.3%PERPLEXITY 14.3% | Claim |
| 31 | voucherify.io | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 4.5 first pick 0% | — | GROK 14.3%CHATGPT 14.3% | Claim |
| 32 | loyalzoo.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 5 first pick 0% | — | GEMINI 14.3%PERPLEXITY 14.3% | Claim |
| 33 | Salesforce Loyalty | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 5 first pick 0% | — | GROK 14.3%PERPLEXITY 14.3% | Claim |
| 34 | Loyoly | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 6 first pick 0% | — | GROK 14.3%CLAUDE 14.3% | Claim |
| 35 | wix.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 6 first pick 0% | — | CHATGPT 14.3%PERPLEXITY 14.3% | Claim |
| 36 | Capillary Technologies | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 9 first pick 0% | — | GEMINI 14.3%CLAUDE 14.3% | Claim |
| 37 | fivestars.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 9 first pick 0% | — | GEMINI 14.3%PERPLEXITY 14.3% | Claim |
| 38 | Stamped | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 10 first pick 0% | — | GROK 14.3%GEMINI 14.3% | Claim |
| 39 | loyverse.com | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 12 first pick 0% | — | GROK 14.3%CLAUDE 14.3% | Claim |
| 40 | Appstle | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 12.5 first pick 0% | — | GROK 14.3%CLAUDE 14.3% | Claim |
| 41 | Kangaroo Rewards | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 14.5 first pick 0% | — | GROK 14.3%CHATGPT 14.3% | Claim |
| 42 | Stamp Me | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 15 first pick 0% | — | GROK 14.3%CHATGPT 14.3% | Claim |
| 43 | SessionM | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 16 first pick 0% | — | GROK 14.3%GEMINI 14.3% | Claim |
| 44 | Nector | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 18 first pick 0% | — | GROK 28.6% | Claim |
| 45 | Okendo | 5.7% 95% CI 1.6–18.6% 2 mentions · avg pos 19.5 first pick 0% | — | GROK 28.6% | Claim |
| 46 | Apple Wallet | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 1 first pick 100% | — | GEMINI 14.3% | Claim |
| 47 | BonusQR | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 1 first pick 100% | — | GEMINI 14.3% | Claim |
| 48 | Crowny | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 1 first pick 100% | — | GROK 14.3% | Claim |
| 49 | Loyal-T | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 2 first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 50 | rise.ai | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 2 first pick 0% | — | GROK 14.3% | Claim |
| 51 | stampet.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 2 first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 52 | Gameball | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | GROK 14.3% | Claim |
| 53 | Joy Loyalty Program & Rewards | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | GEMINI 14.3% | Claim |
| 54 | mailchimp.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | GEMINI 14.3% | Claim |
| 55 | razorpay.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 5 first pick 0% | — | GROK 14.3% | Claim |
| 56 | referralcandy.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 6 first pick 0% | — | CHATGPT 14.3% | Claim |
| 57 | salesforce.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 7 first pick 0% | — | CHATGPT 14.3% | Claim |
| 58 | Zinrelo | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 7 first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 59 | appypie.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 8 first pick 0% | — | GROK 14.3% | Claim |
| 60 | tapmango.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 9 first pick 0% | — | GEMINI 14.3% | Claim |
| 61 | attentive.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 12 first pick 0% | — | GROK 14.3% | Claim |
| 62 | comarch.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 14 first pick 0% | — | GEMINI 14.3% | Claim |
| 63 | giftbit.com | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 15 first pick 0% | — | GEMINI 14.3% | Claim |
| 64 | Stamped.io | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 15 first pick 0% | — | GROK 14.3% | Claim |
| 65 | privy.io | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 18 first pick 0% | — | GROK 14.3% | Claim |
| 66 | Joy Loyalty | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GROK 14.3% | Claim |
| 67 | Loloyal | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GROK 14.3% | Claim |
| 68 | Love Loyalty | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GROK 14.3% | Claim |
| 69 | yuko.so | 2.9% 95% CI 0.5–14.5% 1 mentions · avg pos 20 first pick 0% | — | GROK 14.3% | Claim |
| 70 | crowdtwist.com | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
| 71 | Eagle Eye | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 72 | emarsys.com | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
| 73 | Joy Rewards | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
| 74 | magento.com | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 75 | Mastercard SessionM | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 76 | neoday.com | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | CLAUDE 14.3% | Claim |
| 77 | oracle.com | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
| 78 | Oracle CrowdTwist | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | PERPLEXITY 14.3% | Claim |
| 79 | WPLoyalty | 2.9% 95% CI 0.5–14.5% 1 mentions first pick 0% | — | GROK 14.3% | Claim |
Reading the numbers: Share is a point estimate on 35 sampled answers, so each row also shows its 95% CI — the Wilson score interval around that share. When two products' intervals overlap, the gap between them isn't statistically meaningful at this sample size. First pick is the share of a product's recommending answers where it was named first, which separates “always mentioned” from “usually the top recommendation”. Full methodology.
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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Head-to-head pages for products ranked in Customer loyalty software. Each one sets out sourced facts side by side, plus which product AI assistants recommend more, engine by engine.
Every number on this page is measured from sampled answers, and those answers are kept. The archive holds dated excerpts of what each engine answered, never full answers. Read the answer archive for customer loyalty software to see the excerpts by date and engine, or view the ranking history to see what entered and left this ranking and when.
Across 35 sampled AI answers from 5 engines (Aug 20, 2026 to Sep 17, 2026), Shopify is recommended most often for customer loyalty software, appearing in 60% of recommendations, followed by Smile (54.3%). This is a measurement of what AI assistants recommend, not an editorial verdict.
ChatGPT recommends Shopify most often for customer loyalty software. It appears as a recommendation in 71.4% of ChatGPT's sampled answers in this window (Aug 20, 2026 to Sep 17, 2026). Other engines answer differently. The per-engine breakdown in the ranking shows each one.
Orbator samples AI answers to buyer questions across 5 engines and counts how often each product is recommended. No product pays for placement. The customer loyalty software ranking is based on 35 answers in the current 4-week window (Aug 20, 2026 to Sep 17, 2026). Full methodology is published at https://www.orbator.io/ai-index/methodology.
Verified facts for the most-recommended products — each sourced and dated. No editorial scoring, just the data side by side.
| Shopifyshopify.com | ReferralCandyreferralcandy.com | |
|---|---|---|
| Pricing | Basic: $29 a month (free tier available) ↗ sourceverified Sep 5, 2026 | Basic: $39 a month ↗ sourceverified Sep 5, 2026 |
| Features | Inventory management ↗ sourceverified Sep 5, 2026 | Unlimited campaigns ↗ sourceverified Sep 5, 2026 |
| Platforms | Mobile ↗ sourceverified Sep 5, 2026 | Magento ↗ sourceverified Sep 5, 2026 |
| Integrations | Shopify POS ↗ sourceverified Sep 5, 2026 | Venmo ↗ sourceverified Sep 5, 2026 |
What AI recommends in adjacent categories — same method, fresh weekly.
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