AI Index / Incident management tools

Incident management tools

What AI assistants recommend when buyers ask about incident management tools — measured weekly across engines, published as open data.

Sample: 52 AI answers · Window: May 21, 2026Jun 18, 2026 (4-week rolling)

#ProductShareTrendEngines
1
PagerDuty

pagerduty.com

67.3%

avg pos 3.1

GROK 83.3%CHATGPT 75%CLAUDE 83.3%PERPLEXITY 50%
Claim
2
Opsgenie

atlassian.com

61.5%

avg pos 4.5

GROK 83.3%CHATGPT 60%CLAUDE 50%PERPLEXITY 60%
Claim
3
incident.io

48.1%

avg pos 5.8

GROK 100%CHATGPT 25%CLAUDE 83.3%PERPLEXITY 45%
Claim
4
Rootly

rootly.com

34.6%

avg pos 5.3

GROK 83.3%CHATGPT 10%CLAUDE 50%PERPLEXITY 40%
Claim
5
FireHydrant

28.8%

avg pos 6.3

GROK 66.7%CHATGPT 10%CLAUDE 16.7%PERPLEXITY 40%
Claim
6
Splunk

splunk.com

26.9%

avg pos 9.9

GROK 33.3%CHATGPT 50%CLAUDE 16.7%PERPLEXITY 5%
Claim
7
xMatters

25%

avg pos 7.5

GROK 33.3%CHATGPT 25%CLAUDE 16.7%PERPLEXITY 25%
Claim
8
Slack

slack.com

23.1%

avg pos 12.2

GROK 16.7%CHATGPT 55%
Claim
9
Squadcast

squadcast.com

19.2%

avg pos 8.7

GROK 66.7%CLAUDE 50%PERPLEXITY 15%
Claim
10
VictorOps

17.3%

avg pos 6.4

CHATGPT 40%PERPLEXITY 5%
Claim
11
OnPage

onpage.com

15.4%

avg pos 2.8

GROK 33.3%CLAUDE 16.7%PERPLEXITY 25%
Claim
12
Xurrent

xurrent.com

15.4%

avg pos 7.2

GROK 16.7%PERPLEXITY 35%
Claim
13
TheHive

13.5%

avg pos 1.3

GROK 16.7%CHATGPT 15%PERPLEXITY 15%
Claim
14
Splunk On-Call

13.5%

avg pos 5.4

GROK 16.7%CHATGPT 15%PERPLEXITY 15%
Claim
15
ServiceNow

servicenow.com

13.5%

avg pos 13.1

CHATGPT 35%
Claim
16
Microsoft Dynamics 365

microsoft.com

11.5%

avg pos 10.7

CHATGPT 25%PERPLEXITY 5%
Claim
17
Grafana OnCall

9.6%

avg pos 6.5

GROK 33.3%CLAUDE 16.7%PERPLEXITY 10%
Claim
18
Google Docs

google.com

9.6%

avg pos 7.2

GROK 16.7%CHATGPT 15%PERPLEXITY 5%
Claim
19
Runframe

runframe.io

9.6%

avg pos 8.3

GROK 33.3%PERPLEXITY 15%
Claim
20
Spike.sh

spike.sh

9.6%

avg pos 10.8

GROK 33.3%CLAUDE 16.7%PERPLEXITY 10%
Claim
21
Zenduty

zenduty.com

9.6%

avg pos 11

GROK 50%CLAUDE 16.7%PERPLEXITY 5%
Claim
22
Better Stack

7.7%

avg pos 1.5

GROK 33.3%CLAUDE 16.7%PERPLEXITY 5%
Claim
23
MISP

misp-project.org

7.7%

avg pos 3.5

GROK 16.7%CHATGPT 15%
Claim
24
Better Uptime

betteruptime.com

7.7%

avg pos 9.5

GROK 16.7%CHATGPT 5%PERPLEXITY 10%
Claim
25
Grafana

grafana.com

7.7%

avg pos 15

GROK 33.3%CLAUDE 33.3%
Claim
26
Sentry OSS

sentry.io

7.7%

avg pos 21.5

CHATGPT 20%
Claim
27
DFIR-IRIS

5.8%

avg pos 1.3

GROK 16.7%PERPLEXITY 10%
Claim
28
Wazuh

wazuh.com

5.8%

avg pos 3

GROK 16.7%PERPLEXITY 10%
Claim
29
ilert

ilert.com

5.8%

avg pos 12

GROK 33.3%PERPLEXITY 5%
Claim
30
Trello

trello.com

5.8%

avg pos 13.7

CHATGPT 15%
Claim
31
Alertmanager

5.8%

avg pos 18

GROK 16.7%CHATGPT 10%
Claim
32
Zendesk

zendesk.com

5.8%

avg pos 19.7

CHATGPT 15%
Claim
33
Freshservice

freshservice.com

5.8%

avg pos 23

CHATGPT 15%
Claim
34
Cortex

3.8%

avg pos 3

CHATGPT 10%
Claim
35
Cynet

cynet.com

3.8%

avg pos 4.5

PERPLEXITY 10%
Claim
36
GRR Rapid Response

3.8%

avg pos 5

GROK 16.7%PERPLEXITY 5%
Claim
37
Torq

torq.io

3.8%

avg pos 5.5

PERPLEXITY 10%
Claim
38
AlertOps

alertops.com

3.8%

avg pos 6

PERPLEXITY 10%
Claim
39
TaskCall

taskcallapp.com

3.8%

avg pos 6

PERPLEXITY 10%
Claim
40
Airtable

airtable.com

3.8%

avg pos 7.5

CHATGPT 10%
Claim
41
Graylog

graylog.org

3.8%

avg pos 8

GROK 16.7%PERPLEXITY 5%
Claim
42
OneUptime

3.8%

avg pos 8

GROK 16.7%PERPLEXITY 5%
Claim
43
Rapid7 Insight

rapid7.com

3.8%

avg pos 8.5

CHATGPT 5%PERPLEXITY 5%
Claim
44
Sentry

3.8%

avg pos 12

CHATGPT 10%
Claim
45
Alarm.com

alarm.com

3.8%

avg pos 16

CHATGPT 10%
Claim
46
Zapier

zapier.com

3.8%

avg pos 16

CHATGPT 10%
Claim
47
GitHub Releases

github.com

3.8%

avg pos 19

CHATGPT 5%CLAUDE 16.7%
Claim
48
Prometheus

3.8%

avg pos 19

GROK 16.7%CHATGPT 5%
Claim
49
Statuspage.io

statuspage.io

3.8%

avg pos 20.5

CHATGPT 10%
Claim
50
Opsrift

opsrift.com

3.8%

CHATGPT 10%
Claim
51
Cortex XSOAR

paloaltonetworks.com

1.9%

avg pos 1

CHATGPT 5%
Claim
52
IRIS

1.9%

avg pos 1

PERPLEXITY 5%
Claim
53
Datadog

1.9%

avg pos 2

GROK 16.7%
Claim
54
Helpline Software

helplinesoftware.com

1.9%

avg pos 3

PERPLEXITY 5%
Claim
55
Linear

1.9%

avg pos 3

GROK 16.7%
Claim
56
Shuffle SOAR

1.9%

avg pos 3

GROK 16.7%
Claim
57
Cysiv

1.9%

avg pos 4

CHATGPT 5%
Claim
58
OSSEC

ossec.net

1.9%

avg pos 4

CHATGPT 5%
Claim
59
OpenVAS

openvas.org

1.9%

avg pos 4

PERPLEXITY 5%
Claim
60
Tracecat

tracecat.com

1.9%

avg pos 4

GROK 16.7%
Claim
61
Calendly

calendly.com

1.9%

avg pos 5

CHATGPT 5%
Claim
62
Hyperping

hyperping.com

1.9%

avg pos 5

GROK 16.7%
Claim
63
KnowBe4 PhishER

knowbe4.com

1.9%

avg pos 5

PERPLEXITY 5%
Claim
64
PagerTree

1.9%

avg pos 5

PERPLEXITY 5%
Claim
65
SIGNL4

signl4.com

1.9%

avg pos 5

PERPLEXITY 5%
Claim
66
Shiftboard

shiftboard.com

1.9%

avg pos 5

CHATGPT 5%
Claim
67
Elastic Stack

1.9%

avg pos 6

GROK 16.7%
Claim
68
Ubiquiti UniFi Controller

ui.com

1.9%

avg pos 6

CHATGPT 5%
Claim
69
FleetDM

1.9%

avg pos 7

GROK 16.7%
Claim
70
OSQuery

1.9%

avg pos 7

GROK 16.7%
Claim
71
Schedule O' Matic

1.9%

avg pos 7

CHATGPT 5%
Claim
72
Security Onion

securityonion.net

1.9%

avg pos 7

CHATGPT 5%
Claim
73
Velociraptor

1.9%

avg pos 7

GROK 16.7%
Claim
74
Autopsy

1.9%

avg pos 8

GROK 16.7%
Claim
75
SpinOne

1.9%

avg pos 8

PERPLEXITY 5%
Claim
76
Coursera

coursera.org

1.9%

avg pos 9

CHATGPT 5%
Claim
77
SANS

sans.org

1.9%

avg pos 9

CHATGPT 5%
Claim
78
SIFT Workstation

1.9%

avg pos 9

GROK 16.7%
Claim
79
Talend

talend.com

1.9%

avg pos 9

CHATGPT 5%
Claim
80
AlienVault OSSIM

alienvault.com

1.9%

avg pos 10

CHATGPT 5%
Claim
81
Elasticsearch

elastic.co

1.9%

avg pos 10

CHATGPT 5%
Claim
82
Hayabusa

1.9%

avg pos 10

GROK 16.7%
Claim
83
KAPE

1.9%

avg pos 10

GROK 16.7%
Claim
84
RegRipper

1.9%

avg pos 10

GROK 16.7%
Claim
85
OpenCTI

opencti.io

1.9%

avg pos 11

CHATGPT 5%
Claim
86
Jira Service Management

1.9%

avg pos 14

PERPLEXITY 5%
Claim
87
ManageEngine ServiceDesk Plus

1.9%

avg pos 14

PERPLEXITY 5%
Claim
88
Atlassian Opsgenie

1.9%

avg pos 16

CHATGPT 5%
Claim
89
Google Chat Ops

1.9%

avg pos 16

CHATGPT 5%
Claim
90
Prometheus Alertmanager

prometheus.io

1.9%

avg pos 17

CHATGPT 5%
Claim
91
Zoho

zoho.com

1.9%

avg pos 19

CHATGPT 5%
Claim
92
Sumo Logic

sumologic.com

1.9%

avg pos 20

CHATGPT 5%
Claim
93
Cutover

cutover.com

1.9%

avg pos 21

CHATGPT 5%
Claim
94
Usetiful

usetiful.com

1.9%

avg pos 22

CHATGPT 5%
Claim
95
BigPanda

bigpanda.io

1.9%

avg pos 25

CHATGPT 5%
Claim
96
Asana

asana.com

1.9%

avg pos 28

CHATGPT 5%
Claim
97
Rocket.Chat

rocket.chat

1.9%

avg pos 28

CHATGPT 5%
Claim
98
ITOC360

itoc360.com

1.9%

PERPLEXITY 5%
Claim
99
Icinga

icinga.com

1.9%

PERPLEXITY 5%
Claim
100
Jira

1.9%

CLAUDE 16.7%
Claim

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