What AI assistants recommend when buyers ask about incident management tools — measured weekly across engines, published as open data.
Sample: 52 AI answers · Window: May 21, 2026 – Jun 18, 2026 (4-week rolling)
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | PagerDuty pagerduty.com | 67.3% avg pos 3.1 | — | GROK 83.3%CHATGPT 75%CLAUDE 83.3%PERPLEXITY 50% | Claim |
| 2 | Opsgenie atlassian.com | 61.5% avg pos 4.5 | — | GROK 83.3%CHATGPT 60%CLAUDE 50%PERPLEXITY 60% | Claim |
| 3 | incident.io | 48.1% avg pos 5.8 | — | GROK 100%CHATGPT 25%CLAUDE 83.3%PERPLEXITY 45% | Claim |
| 4 | Rootly rootly.com | 34.6% avg pos 5.3 | — | GROK 83.3%CHATGPT 10%CLAUDE 50%PERPLEXITY 40% | Claim |
| 5 | FireHydrant | 28.8% avg pos 6.3 | — | GROK 66.7%CHATGPT 10%CLAUDE 16.7%PERPLEXITY 40% | Claim |
| 6 | Splunk splunk.com | 26.9% avg pos 9.9 | — | GROK 33.3%CHATGPT 50%CLAUDE 16.7%PERPLEXITY 5% | Claim |
| 7 | xMatters | 25% avg pos 7.5 | — | GROK 33.3%CHATGPT 25%CLAUDE 16.7%PERPLEXITY 25% | Claim |
| 8 | Slack slack.com | 23.1% avg pos 12.2 | — | GROK 16.7%CHATGPT 55% | Claim |
| 9 | Squadcast squadcast.com | 19.2% avg pos 8.7 | — | GROK 66.7%CLAUDE 50%PERPLEXITY 15% | Claim |
| 10 | VictorOps | 17.3% avg pos 6.4 | — | CHATGPT 40%PERPLEXITY 5% | Claim |
| 11 | OnPage onpage.com | 15.4% avg pos 2.8 | — | GROK 33.3%CLAUDE 16.7%PERPLEXITY 25% | Claim |
| 12 | Xurrent xurrent.com | 15.4% avg pos 7.2 | — | GROK 16.7%PERPLEXITY 35% | Claim |
| 13 | TheHive | 13.5% avg pos 1.3 | — | GROK 16.7%CHATGPT 15%PERPLEXITY 15% | Claim |
| 14 | Splunk On-Call | 13.5% avg pos 5.4 | — | GROK 16.7%CHATGPT 15%PERPLEXITY 15% | Claim |
| 15 | ServiceNow servicenow.com | 13.5% avg pos 13.1 | — | CHATGPT 35% | Claim |
| 16 | Microsoft Dynamics 365 microsoft.com | 11.5% avg pos 10.7 | — | CHATGPT 25%PERPLEXITY 5% | Claim |
| 17 | Grafana OnCall | 9.6% avg pos 6.5 | — | GROK 33.3%CLAUDE 16.7%PERPLEXITY 10% | Claim |
| 18 | Google Docs google.com | 9.6% avg pos 7.2 | — | GROK 16.7%CHATGPT 15%PERPLEXITY 5% | Claim |
| 19 | Runframe runframe.io | 9.6% avg pos 8.3 | — | GROK 33.3%PERPLEXITY 15% | Claim |
| 20 | Spike.sh spike.sh | 9.6% avg pos 10.8 | — | GROK 33.3%CLAUDE 16.7%PERPLEXITY 10% | Claim |
| 21 | Zenduty zenduty.com | 9.6% avg pos 11 | — | GROK 50%CLAUDE 16.7%PERPLEXITY 5% | Claim |
| 22 | Better Stack | 7.7% avg pos 1.5 | — | GROK 33.3%CLAUDE 16.7%PERPLEXITY 5% | Claim |
| 23 | MISP misp-project.org | 7.7% avg pos 3.5 | — | GROK 16.7%CHATGPT 15% | Claim |
| 24 | Better Uptime betteruptime.com | 7.7% avg pos 9.5 | — | GROK 16.7%CHATGPT 5%PERPLEXITY 10% | Claim |
| 25 | Grafana grafana.com | 7.7% avg pos 15 | — | GROK 33.3%CLAUDE 33.3% | Claim |
| 26 | Sentry OSS sentry.io | 7.7% avg pos 21.5 | — | CHATGPT 20% | Claim |
| 27 | DFIR-IRIS | 5.8% avg pos 1.3 | — | GROK 16.7%PERPLEXITY 10% | Claim |
| 28 | Wazuh wazuh.com | 5.8% avg pos 3 | — | GROK 16.7%PERPLEXITY 10% | Claim |
| 29 | ilert ilert.com | 5.8% avg pos 12 | — | GROK 33.3%PERPLEXITY 5% | Claim |
| 30 | Trello trello.com | 5.8% avg pos 13.7 | — | CHATGPT 15% | Claim |
| 31 | Alertmanager | 5.8% avg pos 18 | — | GROK 16.7%CHATGPT 10% | Claim |
| 32 | Zendesk zendesk.com | 5.8% avg pos 19.7 | — | CHATGPT 15% | Claim |
| 33 | Freshservice freshservice.com | 5.8% avg pos 23 | — | CHATGPT 15% | Claim |
| 34 | Cortex | 3.8% avg pos 3 | — | CHATGPT 10% | Claim |
| 35 | Cynet cynet.com | 3.8% avg pos 4.5 | — | PERPLEXITY 10% | Claim |
| 36 | GRR Rapid Response | 3.8% avg pos 5 | — | GROK 16.7%PERPLEXITY 5% | Claim |
| 37 | Torq torq.io | 3.8% avg pos 5.5 | — | PERPLEXITY 10% | Claim |
| 38 | AlertOps alertops.com | 3.8% avg pos 6 | — | PERPLEXITY 10% | Claim |
| 39 | TaskCall taskcallapp.com | 3.8% avg pos 6 | — | PERPLEXITY 10% | Claim |
| 40 | Airtable airtable.com | 3.8% avg pos 7.5 | — | CHATGPT 10% | Claim |
| 41 | Graylog graylog.org | 3.8% avg pos 8 | — | GROK 16.7%PERPLEXITY 5% | Claim |
| 42 | OneUptime | 3.8% avg pos 8 | — | GROK 16.7%PERPLEXITY 5% | Claim |
| 43 | Rapid7 Insight rapid7.com | 3.8% avg pos 8.5 | — | CHATGPT 5%PERPLEXITY 5% | Claim |
| 44 | Sentry | 3.8% avg pos 12 | — | CHATGPT 10% | Claim |
| 45 | Alarm.com alarm.com | 3.8% avg pos 16 | — | CHATGPT 10% | Claim |
| 46 | Zapier zapier.com | 3.8% avg pos 16 | — | CHATGPT 10% | Claim |
| 47 | GitHub Releases github.com | 3.8% avg pos 19 | — | CHATGPT 5%CLAUDE 16.7% | Claim |
| 48 | Prometheus | 3.8% avg pos 19 | — | GROK 16.7%CHATGPT 5% | Claim |
| 49 | Statuspage.io statuspage.io | 3.8% avg pos 20.5 | — | CHATGPT 10% | Claim |
| 50 | Opsrift opsrift.com | 3.8% | — | CHATGPT 10% | Claim |
| 51 | Cortex XSOAR paloaltonetworks.com | 1.9% avg pos 1 | — | CHATGPT 5% | Claim |
| 52 | IRIS | 1.9% avg pos 1 | — | PERPLEXITY 5% | Claim |
| 53 | Datadog | 1.9% avg pos 2 | — | GROK 16.7% | Claim |
| 54 | Helpline Software helplinesoftware.com | 1.9% avg pos 3 | — | PERPLEXITY 5% | Claim |
| 55 | Linear | 1.9% avg pos 3 | — | GROK 16.7% | Claim |
| 56 | Shuffle SOAR | 1.9% avg pos 3 | — | GROK 16.7% | Claim |
| 57 | Cysiv | 1.9% avg pos 4 | — | CHATGPT 5% | Claim |
| 58 | OSSEC ossec.net | 1.9% avg pos 4 | — | CHATGPT 5% | Claim |
| 59 | OpenVAS openvas.org | 1.9% avg pos 4 | — | PERPLEXITY 5% | Claim |
| 60 | Tracecat tracecat.com | 1.9% avg pos 4 | — | GROK 16.7% | Claim |
| 61 | Calendly calendly.com | 1.9% avg pos 5 | — | CHATGPT 5% | Claim |
| 62 | Hyperping hyperping.com | 1.9% avg pos 5 | — | GROK 16.7% | Claim |
| 63 | KnowBe4 PhishER knowbe4.com | 1.9% avg pos 5 | — | PERPLEXITY 5% | Claim |
| 64 | PagerTree | 1.9% avg pos 5 | — | PERPLEXITY 5% | Claim |
| 65 | SIGNL4 signl4.com | 1.9% avg pos 5 | — | PERPLEXITY 5% | Claim |
| 66 | Shiftboard shiftboard.com | 1.9% avg pos 5 | — | CHATGPT 5% | Claim |
| 67 | Elastic Stack | 1.9% avg pos 6 | — | GROK 16.7% | Claim |
| 68 | Ubiquiti UniFi Controller ui.com | 1.9% avg pos 6 | — | CHATGPT 5% | Claim |
| 69 | FleetDM | 1.9% avg pos 7 | — | GROK 16.7% | Claim |
| 70 | OSQuery | 1.9% avg pos 7 | — | GROK 16.7% | Claim |
| 71 | Schedule O' Matic | 1.9% avg pos 7 | — | CHATGPT 5% | Claim |
| 72 | Security Onion securityonion.net | 1.9% avg pos 7 | — | CHATGPT 5% | Claim |
| 73 | Velociraptor | 1.9% avg pos 7 | — | GROK 16.7% | Claim |
| 74 | Autopsy | 1.9% avg pos 8 | — | GROK 16.7% | Claim |
| 75 | SpinOne | 1.9% avg pos 8 | — | PERPLEXITY 5% | Claim |
| 76 | Coursera coursera.org | 1.9% avg pos 9 | — | CHATGPT 5% | Claim |
| 77 | SANS sans.org | 1.9% avg pos 9 | — | CHATGPT 5% | Claim |
| 78 | SIFT Workstation | 1.9% avg pos 9 | — | GROK 16.7% | Claim |
| 79 | Talend talend.com | 1.9% avg pos 9 | — | CHATGPT 5% | Claim |
| 80 | AlienVault OSSIM alienvault.com | 1.9% avg pos 10 | — | CHATGPT 5% | Claim |
| 81 | Elasticsearch elastic.co | 1.9% avg pos 10 | — | CHATGPT 5% | Claim |
| 82 | Hayabusa | 1.9% avg pos 10 | — | GROK 16.7% | Claim |
| 83 | KAPE | 1.9% avg pos 10 | — | GROK 16.7% | Claim |
| 84 | RegRipper | 1.9% avg pos 10 | — | GROK 16.7% | Claim |
| 85 | OpenCTI opencti.io | 1.9% avg pos 11 | — | CHATGPT 5% | Claim |
| 86 | Jira Service Management | 1.9% avg pos 14 | — | PERPLEXITY 5% | Claim |
| 87 | ManageEngine ServiceDesk Plus | 1.9% avg pos 14 | — | PERPLEXITY 5% | Claim |
| 88 | Atlassian Opsgenie | 1.9% avg pos 16 | — | CHATGPT 5% | Claim |
| 89 | Google Chat Ops | 1.9% avg pos 16 | — | CHATGPT 5% | Claim |
| 90 | Prometheus Alertmanager prometheus.io | 1.9% avg pos 17 | — | CHATGPT 5% | Claim |
| 91 | Zoho zoho.com | 1.9% avg pos 19 | — | CHATGPT 5% | Claim |
| 92 | Sumo Logic sumologic.com | 1.9% avg pos 20 | — | CHATGPT 5% | Claim |
| 93 | Cutover cutover.com | 1.9% avg pos 21 | — | CHATGPT 5% | Claim |
| 94 | Usetiful usetiful.com | 1.9% avg pos 22 | — | CHATGPT 5% | Claim |
| 95 | BigPanda bigpanda.io | 1.9% avg pos 25 | — | CHATGPT 5% | Claim |
| 96 | Asana asana.com | 1.9% avg pos 28 | — | CHATGPT 5% | Claim |
| 97 | Rocket.Chat rocket.chat | 1.9% avg pos 28 | — | CHATGPT 5% | Claim |
| 98 | ITOC360 itoc360.com | 1.9% | — | PERPLEXITY 5% | Claim |
| 99 | Icinga icinga.com | 1.9% | — | PERPLEXITY 5% | Claim |
| 100 | Jira | 1.9% | — | CLAUDE 16.7% | Claim |
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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