Best Incident management tools

slack.com

Best for: AI recommends Slack most when buyers ask “best incident management tools for on-call engineering teams” (100% of those answers)

84.5%

95% CI 75.3–90.7%

71 mentions · avg pos 4.5

first pick 23.9%

pagerduty.com

Best for: AI recommends PagerDuty most when buyers ask “best incident management tools for on-call engineering teams” (100% of those answers)

71.4%

95% CI 61–80%

60 mentions · avg pos 5.7

first pick 38.3%

incident.io

Best for: AI recommends incident.io most when buyers ask “which incident management tool has the best postmortem and runbook features” (100% of those answers)

70.2%

95% CI 59.8–79%

59 mentions · avg pos 5.9

first pick 22%

rootly.com

Best for: AI recommends Rootly most when buyers ask “which incident management tool has the best postmortem and runbook features” (100% of those answers)

61.9%

95% CI 51.2–71.6%

52 mentions · avg pos 7.6

first pick 5.8%

atlassian.com

Best for: AI recommends Opsgenie most when buyers ask “what should I use to manage on-call schedules and route alerts to the right engineer” (100% of those answers)

52.4%

95% CI 41.8–62.7%

44 mentions · avg pos 10.1

first pick 2.3%

Best for: AI recommends Jira most when buyers ask “best platforms for managing on-call rotations and alerting” (64.3% of those answers)

45.2%

95% CI 35–55.9%

38 mentions · avg pos 8.1

first pick 2.6%

betterstack.com

Best for: AI recommends Better Stack most when buyers ask “best incident management tools for on-call engineering teams” (64.3% of those answers)

38.1%

95% CI 28.4–48.8%

32 mentions · avg pos 9

first pick 9.4%

Best for: AI recommends FireHydrant most when buyers ask “which incident management tool has the best postmortem and runbook features” (100% of those answers)

35.7%

95% CI 26.3–46.4%

30 mentions · avg pos 8.4

first pick 3.3%

atlassystems.com

Best for: AI recommends Atlassian most when buyers ask “best incident management tools for on-call engineering teams” (85.7% of those answers)

34.5%

95% CI 25.2–45.2%

29 mentions · avg pos 8.4

first pick 3.4%

squadcast.com

Best for: AI recommends Squadcast most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (57.1% of those answers)

33.3%

95% CI 24.2–43.9%

28 mentions · avg pos 8.3

first pick 7.1%

splunk.com

Best for: AI recommends Splunk most when buyers ask “best platforms for managing on-call rotations and alerting” (85.7% of those answers)

31%

95% CI 22.1–41.5%

26 mentions · avg pos 7.6

first pick 0%

onpage.com

Best for: AI recommends OnPage most when buyers ask “best platforms for managing on-call rotations and alerting” (71.4% of those answers)

27.4%

95% CI 19–37.7%

23 mentions · avg pos 6.6

first pick 0%

prometheus.io

Best for: AI recommends Prometheus most when buyers ask “best platforms for managing on-call rotations and alerting” (71.4% of those answers)

26.2%

95% CI 18–36.5%

22 mentions · avg pos 6.5

first pick 4.5%

Best for: AI recommends Splunk On-Call most when buyers ask “best platforms for managing on-call rotations and alerting” (64.3% of those answers)

23.8%

95% CI 16–33.9%

20 mentions · avg pos 6.5

first pick 0%

zenduty.com

Best for: AI recommends Zenduty most when buyers ask “what should I use to manage on-call schedules and route alerts to the right engineer” (57.1% of those answers)

23.8%

95% CI 16–33.9%

20 mentions · avg pos 8.3

first pick 5%

Best for: AI recommends VictorOps most when buyers ask “best platforms for managing on-call rotations and alerting” (57.1% of those answers)

20.2%

95% CI 13–30%

17 mentions · avg pos 6.5

first pick 0%

xurrent.com

Best for: AI recommends Xurrent most when buyers ask “best platforms for managing on-call rotations and alerting” (57.1% of those answers)

20.2%

95% CI 13–30%

17 mentions · avg pos 8.5

first pick 5.9%

datadoghq.com

Best for: AI recommends Datadog most when buyers ask “best incident management tools for on-call engineering teams” (35.7% of those answers)

20.2%

95% CI 13–30%

17 mentions · avg pos 9.1

first pick 5.9%

Best for: AI recommends Jira Service Management most when buyers ask “best incident management tools for on-call engineering teams” (42.9% of those answers)

20.2%

95% CI 13–30%

17 mentions · avg pos 9.2

first pick 0%

hyperping.com

Best for: AI recommends Hyperping most when buyers ask “what should I use to manage on-call schedules and route alerts to the right engineer” (57.1% of those answers)

17.9%

95% CI 11.1–27.4%

15 mentions · avg pos 7.3

first pick 6.7%

Best for: AI recommends xMatters most when buyers ask “best platforms for managing on-call rotations and alerting” (57.1% of those answers)

16.7%

95% CI 10.2–26.1%

14 mentions · avg pos 7.5

first pick 0%

Best for: AI recommends TheHive most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (92.9% of those answers)

13.1%

95% CI 7.5–21.9%

11 mentions · avg pos 3.2

first pick 27.3%

spike.sh

Best for: AI recommends Spike.sh most when buyers ask “on-call scheduling tools vs full incident management platforms for small DevOps teams” (42.9% of those answers)

13.1%

95% CI 7.5–21.9%

11 mentions · avg pos 6.2

first pick 9.1%

servicenow.com

Best for: AI recommends ServiceNow most when buyers ask “what should I use to manage on-call schedules and route alerts to the right engineer” (42.9% of those answers)

13.1%

95% CI 7.5–21.9%

11 mentions · avg pos 21.5

first pick 9.1%

Best for: AI recommends IRIS most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (71.4% of those answers)

11.9%

95% CI 6.6–20.5%

10 mentions · avg pos 5.1

first pick 10%

runframe.io

Best for: AI recommends Runframe most when buyers ask “best incident management tools for on-call engineering teams” (78.6% of those answers)

9.5%

95% CI 4.9–17.7%

8 mentions · avg pos 7.4

first pick 12.5%

Best for: AI recommends Autopsy most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (57.1% of those answers)

9.5%

95% CI 4.9–17.7%

8 mentions · avg pos 7.6

first pick 0%

Best for: AI recommends Velociraptor most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (50% of those answers)

8.3%

95% CI 4.1–16.2%

7 mentions · avg pos 5.7

first pick 0%

wazuh.com

Best for: AI recommends Wazuh most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (50% of those answers)

8.3%

95% CI 4.1–16.2%

7 mentions · avg pos 6

first pick 14.3%

connecteam.com

Best for: AI recommends Connecteam most when buyers ask “best platforms for managing on-call rotations and alerting” (35.7% of those answers)

8.3%

95% CI 4.1–16.2%

7 mentions · avg pos 9.5

first pick 0%

cynet.com

Best for: AI recommends Cynet most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (50% of those answers)

8.3%

95% CI 4.1–16.2%

7 mentions · avg pos 14

first pick 0%

Best for: AI recommends GRR Rapid Response most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (42.9% of those answers)

7.1%

95% CI 3.3–14.7%

6 mentions · avg pos 5.2

first pick 0%

goalert.me

7.1%

95% CI 3.3–14.7%

6 mentions · avg pos 5.7

first pick 0%

alertops.com

7.1%

95% CI 3.3–14.7%

6 mentions · avg pos 8.3

first pick 0%

signl4.com

Best for: AI recommends SIGNL4 most when buyers ask “on-call scheduling tools vs full incident management platforms for small DevOps teams” (35.7% of those answers)

7.1%

95% CI 3.3–14.7%

6 mentions · avg pos 21

first pick 0%

6%

95% CI 2.6–13.2%

5 mentions · avg pos 7.4

first pick 0%

6%

95% CI 2.6–13.2%

5 mentions · avg pos 11.4

first pick 20%

sans.org

Best for: AI recommends SANS most when buyers ask “affordable alternatives to expensive enterprise incident response platforms” (35.7% of those answers)

4.8%

95% CI 1.9–11.6%

4 mentions · avg pos 6.8

first pick 0%

4.8%

95% CI 1.9–11.6%

4 mentions · avg pos 7.8

first pick 0%

4.8%

95% CI 1.9–11.6%

4 mentions · avg pos 8.8

first pick 0%

blameless.io

4.8%

95% CI 1.9–11.6%

4 mentions · avg pos 11.5

first pick 0%

rapid7.com

4.8%

95% CI 1.9–11.6%

4 mentions · avg pos 15.3

first pick 0%

taskcallapp.com

4.8%

95% CI 1.9–11.6%

4 mentions

first pick 0%

augmentcode.com

Best for: AI recommends Augment Code most when buyers ask “best incident management tools for on-call engineering teams” (42.9% of those answers)

3.6%

95% CI 1.2–10%

3 mentions · avg pos 4

first pick 0%

ilert.com

3.6%

95% CI 1.2–10%

3 mentions · avg pos 4

first pick 33.3%

3.6%

95% CI 1.2–10%

3 mentions · avg pos 7

first pick 0%

graylog.org

3.6%

95% CI 1.2–10%

3 mentions · avg pos 9

first pick 0%

ossec.net

3.6%

95% CI 1.2–10%

3 mentions · avg pos 9

first pick 0%

3.6%

95% CI 1.2–10%

3 mentions · avg pos 9.7

first pick 0%

openvas.org

3.6%

95% CI 1.2–10%

3 mentions · avg pos 9.7

first pick 0%

3.6%

95% CI 1.2–10%

3 mentions · avg pos 12

first pick 33.3%

torq.io

3.6%

95% CI 1.2–10%

3 mentions · avg pos 13

first pick 0%

datadog.com

3.6%

95% CI 1.2–10%

3 mentions · avg pos 15.5

first pick 0%

3.6%

95% CI 1.2–10%

3 mentions · avg pos 15.5

first pick 0%

cortex.io

3.6%

95% CI 1.2–10%

3 mentions · avg pos 28.7

first pick 0%

paloaltonetworks.com

3.6%

95% CI 1.2–10%

3 mentions · avg pos 28.7

first pick 0%

dfir-iris.org

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 1

first pick 50%

oneuptime.com

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 5.5

first pick 0%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 6

first pick 0%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 6.5

first pick 0%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 8

first pick 0%

elastic.co

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 9

first pick 0%

knowbe4.com

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 10

first pick 0%

signoz.io

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 11

first pick 0%

betteruptime.com

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 13

first pick 0%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 14.5

first pick 0%

securityonion.net

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 19.5

first pick 0%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 19.5

first pick 0%

misp-project.org

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 20

first pick 50%

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 28.5

first pick 0%

crowdstrike.com

2.4%

95% CI 0.7–8.3%

2 mentions · avg pos 47

first pick 0%

itoc360.com

2.4%

95% CI 0.7–8.3%

2 mentions

first pick 0%

solarwinds.com

2.4%

95% CI 0.7–8.3%

2 mentions

first pick 0%

cutover.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 5

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 5

first pick 0%

outlook.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 5

first pick 0%

microsoft.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 6

first pick 0%

instatus.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 7

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 7

first pick 0%

alienvault.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 8

first pick 0%

kestra.io

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 8

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 8

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 8

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 9

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 9

first pick 0%

sherlocks.ai

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 9

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 10

first pick 0%

omnipress.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 11

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 11

first pick 0%

freshservice.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 12

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 16

first pick 0%

sumologic.com

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 17

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 21

first pick 0%

linear.app

1.2%

95% CI 0.2–6.4%

1 mentions · avg pos 52

first pick 0%

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%

dev.to

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%

freshworks.com

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%

guideflow.com

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%

ibm.com

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%

logicmonitor.com

1.2%

95% CI 0.2–6.4%

1 mentions

first pick 0%