Best Open-source live chat software

chatwoot.com

Best for: AI recommends Chatwoot most when buyers ask “best open-source live chat software I can self-host on my own server” (100% of those answers)

89.4%

95% CI 77.4–95.4%

42 mentions · avg pos 2.2

first pick 38.1%

rocket.chat

Best for: AI recommends Rocket.Chat most when buyers ask “what self-hosted live chat solution works best for a developer team that wants to customize everything” (100% of those answers)

63.8%

95% CI 49.5–76%

30 mentions · avg pos 3.3

first pick 6.7%

intercom.com

Best for: AI recommends Intercom most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (77.8% of those answers)

51.1%

95% CI 37.2–64.7%

24 mentions · avg pos 2.5

first pick 25%

zendesk.com

Best for: AI recommends Zendesk most when buyers ask “best open-source live chat software I can self-host on my own server” (66.7% of those answers)

40.4%

95% CI 27.6–54.7%

19 mentions · avg pos 2.6

first pick 31.6%

docker.com

Best for: AI recommends Docker most when buyers ask “which open-source live chat tool is easiest to install on a VPS for a small e-commerce site” (100% of those answers)

38.3%

95% CI 25.8–52.6%

18 mentions · avg pos 2.3

first pick 33.3%

freescout.net

Best for: AI recommends FreeScout most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (88.9% of those answers)

36.2%

95% CI 24–50.5%

17 mentions · avg pos 4.2

first pick 5.9%

php.net

Best for: AI recommends PHP most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (88.9% of those answers)

29.8%

95% CI 18.7–44%

14 mentions · avg pos 4

first pick 14.3%

livehelperchat.com

Best for: AI recommends Live Helper Chat most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (66.7% of those answers)

21.3%

95% CI 12–34.9%

10 mentions · avg pos 4.3

first pick 0%

mattermost.com

Best for: AI recommends Mattermost most when buyers ask “what self-hosted live chat solution works best for a developer team that wants to customize everything” (77.8% of those answers)

19.1%

95% CI 10.4–32.5%

9 mentions · avg pos 4.1

first pick 11.1%

Best for: AI recommends Chaskiq most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (77.8% of those answers)

17%

95% CI 8.9–30.1%

8 mentions · avg pos 4

first pick 0%

slack.com

Best for: AI recommends Slack most when buyers ask “what self-hosted live chat solution works best for a developer team that wants to customize everything” (33.3% of those answers)

14.9%

95% CI 7.4–27.7%

7 mentions · avg pos 2.7

first pick 14.3%

Best for: AI recommends Tiledesk most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (44.4% of those answers)

14.9%

95% CI 7.4–27.7%

7 mentions · avg pos 4.6

first pick 0%

Best for: AI recommends Papercups most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (55.6% of those answers)

14.9%

95% CI 7.4–27.7%

7 mentions · avg pos 6.2

first pick 0%

zulip.com

Best for: AI recommends Zulip most when buyers ask “best open-source live chat software I can self-host on my own server” (55.6% of those answers)

12.8%

95% CI 6–25.2%

6 mentions · avg pos 5

first pick 0%

jitsi.org

Best for: AI recommends Jitsi most when buyers ask “best open-source live chat software I can self-host on my own server” (33.3% of those answers)

12.8%

95% CI 6–25.2%

6 mentions · avg pos 5.4

first pick 0%

Best for: AI recommends Salesforce Service Cloud most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (33.3% of those answers)

10.6%

95% CI 4.6–22.6%

5 mentions · avg pos 2

first pick 20%

10.6%

95% CI 4.6–22.6%

5 mentions · avg pos 4.3

first pick 0%

matrix.org

10.6%

95% CI 4.6–22.6%

5 mentions · avg pos 7.3

first pick 0%

rasa.com

Best for: AI recommends Rasa most when buyers ask “best self-hosted live chat tool for a SaaS product that needs chatbots and canned responses” (33.3% of those answers)

8.5%

95% CI 3.4–19.9%

4 mentions · avg pos 2.3

first pick 50%

Best for: AI recommends Captain most when buyers ask “best self-hosted live chat tool for a SaaS product that needs chatbots and canned responses” (55.6% of those answers)

8.5%

95% CI 3.4–19.9%

4 mentions · avg pos 2.3

first pick 25%

voce.chat

8.5%

95% CI 3.4–19.9%

4 mentions · avg pos 3.3

first pick 25%

drift.com

Best for: AI recommends Drift most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (55.6% of those answers)

6.4%

95% CI 2.2–17.2%

3 mentions · avg pos 2.5

first pick 0%

Best for: AI recommends Snap most when buyers ask “which open-source live chat tool is easiest to install on a VPS for a small e-commerce site” (33.3% of those answers)

6.4%

95% CI 2.2–17.2%

3 mentions · avg pos 5.3

first pick 0%

nextcloud.com

6.4%

95% CI 2.2–17.2%

3 mentions · avg pos 7

first pick 0%

element.io

6.4%

95% CI 2.2–17.2%

3 mentions · avg pos 7.5

first pick 0%

nginx.org

Best for: AI recommends NGINX most when buyers ask “which open-source live chat tool is easiest to install on a VPS for a small e-commerce site” (33.3% of those answers)

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 1

first pick 50%

telegram.org

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 2

first pick 0%

tawk.to

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 2.5

first pick 0%

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 3.5

first pick 0%

botpress.com

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5

first pick 0%

mibew.org

Best for: AI recommends Mibew most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (33.3% of those answers)

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5

first pick 0%

Best for: AI recommends Mibew Messenger most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (33.3% of those answers)

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5

first pick 0%

mirrorfly.com

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5

first pick 0%

zchat.com

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5

first pick 0%

helpy.io

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 5.5

first pick 0%

helm.sh

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 7

first pick 0%

twake.app

4.3%

95% CI 1.2–14.2%

2 mentions · avg pos 9.5

first pick 0%

getagent.chat

4.3%

95% CI 1.2–14.2%

2 mentions

first pick 0%

cloud.google.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

digitalocean.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

heroku.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

livechat.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

tidio.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 1

first pick 100%

agora.io

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 2

first pick 0%

twilio.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 2

first pick 0%

crisp.chat

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 3

first pick 0%

zammad.org

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 4

first pick 0%

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 5

first pick 0%

liveagent.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 5

first pick 0%

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 6

first pick 0%

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 6

first pick 0%

tinode.co

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 6

first pick 0%

wire.com

2.1%

95% CI 0.4–11.1%

1 mentions · avg pos 13

first pick 0%

dev.to

Best for: AI recommends Dev.to most when buyers ask “what self-hosted live chat solution works best for a developer team that wants to customize everything” (44.4% of those answers)

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%

gleap.io

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%

hostinger.com

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%

openalternative.co

Best for: AI recommends OpenAlternative most when buyers ask “open-source live chat alternatives to expensive per-seat hosted chat platforms” (33.3% of those answers)

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%

sourceforge.net

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%

wordpress.org

Best for: AI recommends WordPress.org most when buyers ask “how do I self-host a live chat widget on my website without sending data to third parties” (33.3% of those answers)

2.1%

95% CI 0.4–11.1%

1 mentions

first pick 0%