What AI assistants recommend when buyers ask about open-source live chat software — measured weekly across engines, published as open data.
Sample: 49 AI answers · Window: May 23, 2026 – Jun 20, 2026 (4-week rolling)
| # | Product | Share | Trend | Engines | |
|---|---|---|---|---|---|
| 1 | Chatwoot chatwoot.com | 85.7% avg pos 3.7 | — | CHATGPT 85.7%CLAUDE 85.7%PERPLEXITY 85.7% | Claim |
| 2 | Rocket.Chat rocket.chat | 81.6% avg pos 2.3 | — | CHATGPT 85.7%CLAUDE 57.1%PERPLEXITY 85.7% | Claim |
| 3 | FreeScout freescout.net | 28.6% avg pos 3.7 | — | CHATGPT 4.8%CLAUDE 57.1%PERPLEXITY 42.9% | Claim |
| 4 | Zulip zulip.com | 28.6% avg pos 10.3 | — | CHATGPT 57.1%CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 5 | Mattermost mattermost.com | 26.5% avg pos 6.3 | — | CHATGPT 28.6%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 6 | tawk.to | 18.4% avg pos 12.1 | — | CHATGPT 42.9% | Claim |
| 7 | LiveHelperChat livehelperchat.com | 18.4% avg pos 16 | — | CHATGPT 38.1%CLAUDE 14.3% | Claim |
| 8 | Live Helper Chat | 16.3% avg pos 7.2 | — | CHATGPT 4.8%CLAUDE 14.3%PERPLEXITY 28.6% | Claim |
| 9 | Zendesk zendesk.com | 12.2% avg pos 2.3 | — | CLAUDE 14.3%PERPLEXITY 23.8% | Claim |
| 10 | Tiledesk | 12.2% avg pos 4.3 | — | CLAUDE 42.9%PERPLEXITY 14.3% | Claim |
| 11 | Mibew mibew.org | 12.2% avg pos 8.8 | — | CHATGPT 28.6% | Claim |
| 12 | Moodle Chat moodle.org | 12.2% avg pos 13 | — | CHATGPT 28.6% | Claim |
| 13 | Crisp Chat crisp.chat | 12.2% avg pos 15 | — | CHATGPT 28.6% | Claim |
| 14 | Intercom | 10.2% avg pos 3.3 | — | CLAUDE 14.3%PERPLEXITY 19% | Claim |
| 15 | Papercups | 10.2% avg pos 3.7 | — | CLAUDE 28.6%PERPLEXITY 14.3% | Claim |
| 16 | Mibew Messenger | 10.2% avg pos 7 | — | CHATGPT 4.8%CLAUDE 14.3%PERPLEXITY 14.3% | Claim |
| 17 | Chaskiq | 8.2% avg pos 4 | — | CLAUDE 28.6%PERPLEXITY 9.5% | Claim |
| 18 | Jitsi jitsi.org | 8.2% avg pos 16.8 | — | CHATGPT 19% | Claim |
| 19 | Helpy helpy.io | 6.1% avg pos 3.5 | — | PERPLEXITY 14.3% | Claim |
| 20 | Element | 6.1% avg pos 4 | — | PERPLEXITY 14.3% | Claim |
| 21 | AWS SNS aws.amazon.com | 6.1% avg pos 4.7 | — | CHATGPT 14.3% | Claim |
| 22 | DigitalOcean digitalocean.com | 6.1% avg pos 4.7 | — | CHATGPT 14.3% | Claim |
| 23 | Drift drift.com | 6.1% avg pos 5 | — | CLAUDE 14.3%PERPLEXITY 9.5% | Claim |
| 24 | Docker docker.com | 6.1% avg pos 6.3 | — | CHATGPT 4.8%PERPLEXITY 9.5% | Claim |
| 25 | Salesforce Service Cloud | 4.1% avg pos 1 | — | PERPLEXITY 9.5% | Claim |
| 26 | VoceChat voce.chat | 4.1% avg pos 1 | — | PERPLEXITY 9.5% | Claim |
| 27 | Intercom Fin intercom.com | 4.1% avg pos 3 | — | CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 28 | Let's Chat | 4.1% avg pos 5 | — | PERPLEXITY 9.5% | Claim |
| 29 | Moodle moodle.com | 4.1% avg pos 6.5 | — | CHATGPT 9.5% | Claim |
| 30 | Caddy | 4.1% avg pos 7 | — | PERPLEXITY 9.5% | Claim |
| 31 | NGINX | 4.1% avg pos 7 | — | PERPLEXITY 9.5% | Claim |
| 32 | LiveChat livechat.com | 4.1% avg pos 12 | — | CHATGPT 4.8%CLAUDE 14.3% | Claim |
| 33 | Frappe frappe.io | 4.1% avg pos 19 | — | CHATGPT 9.5% | Claim |
| 34 | Kayako kayako.com | 4.1% | — | CLAUDE 14.3%PERPLEXITY 4.8% | Claim |
| 35 | Captain | 2% avg pos 1 | — | CLAUDE 14.3% | Claim |
| 36 | Chatstack chatstack.com | 2% avg pos 1 | — | PERPLEXITY 4.8% | Claim |
| 37 | LiveKit livekit.io | 2% avg pos 1 | — | CHATGPT 4.8% | Claim |
| 38 | getagent.chat getagent.chat | 2% avg pos 3 | — | PERPLEXITY 4.8% | Claim |
| 39 | Linode linode.com | 2% avg pos 4 | — | CHATGPT 4.8% | Claim |
| 40 | Matrix | 2% avg pos 4 | — | PERPLEXITY 4.8% | Claim |
| 41 | XAMPP | 2% avg pos 5 | — | CHATGPT 4.8% | Claim |
| 42 | Docker Compose | 2% avg pos 6 | — | PERPLEXITY 4.8% | Claim |
| 43 | Rasa rasa.com | 2% avg pos 6 | — | PERPLEXITY 4.8% | Claim |
| 44 | MoodleChat | 2% avg pos 9 | — | CHATGPT 4.8% | Claim |
| 45 | Open Fire | 2% avg pos 11 | — | CHATGPT 4.8% | Claim |
| 46 | Anthropic | 2% avg pos 14 | — | PERPLEXITY 4.8% | Claim |
| 47 | Gemini | 2% avg pos 14 | — | PERPLEXITY 4.8% | Claim |
| 48 | OpenAI | 2% avg pos 14 | — | PERPLEXITY 4.8% | Claim |
| 49 | Openfire igniterealtime.org | 2% avg pos 16 | — | CHATGPT 4.8% | Claim |
| 50 | Gchat | 2% avg pos 17 | — | CHATGPT 4.8% | Claim |
| 51 | Pure Chat purechat.com | 2% avg pos 17 | — | CHATGPT 4.8% | Claim |
| 52 | SupportPal | 2% avg pos 18 | — | CHATGPT 4.8% | Claim |
| 53 | CodeIgniter codeigniter.com | 2% avg pos 21 | — | CHATGPT 4.8% | Claim |
| 54 | Odoo odoo.com | 2% avg pos 25 | — | CHATGPT 4.8% | Claim |
| 55 | Freenode libera.chat | 2% avg pos 29 | — | CHATGPT 4.8% | Claim |
| 56 | Centreon centreon.com | 2% | — | PERPLEXITY 4.8% | Claim |
| 57 | Clawbot clawbot.ai | 2% | — | CLAUDE 14.3% | Claim |
| 58 | Elestio elest.io | 2% | — | PERPLEXITY 4.8% | Claim |
| 59 | Featurebase featurebase.app | 2% | — | CLAUDE 14.3% | Claim |
| 60 | Flarum flarum.org | 2% | — | CHATGPT 4.8% | Claim |
| 61 | Freshchat | 2% | — | CLAUDE 14.3% | Claim |
| 62 | Gleap gleap.io | 2% | — | CLAUDE 14.3% | Claim |
| 63 | GoFly | 2% | — | CLAUDE 14.3% | Claim |
| 64 | Gravitee gravitee.io | 2% | — | PERPLEXITY 4.8% | Claim |
| 65 | Heroku heroku.com | 2% | — | PERPLEXITY 4.8% | Claim |
| 66 | MirrorFly | 2% | — | CLAUDE 14.3% | Claim |
| 67 | Nextcloud Talk | 2% | — | CLAUDE 14.3% | Claim |
| 68 | OpenVidu openvidu.org | 2% | — | CHATGPT 4.8% | Claim |
| 69 | PHP php.net | 2% | — | PERPLEXITY 4.8% | Claim |
| 70 | Tinode | 2% | — | PERPLEXITY 4.8% | Claim |
| 71 | TrueConf Server trueconf.com | 2% | — | PERPLEXITY 4.8% | Claim |
| 72 | Udesk udeskglobal.com | 2% | — | CLAUDE 14.3% | Claim |
Independence: Orbator customers are badged for disclosure. Customer status does not affect prompts, sampling, extraction, or ranking — see the methodology. Your product on this list? Claim it to see the prompts behind your rank and track it weekly.
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